Sophie was an incredible help both times i've been in the store, despite me being incredibly indecisive and having a specific scent I like to stick to. Picking out options I hadn't even thought of bef... Ver más
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Unit 38, Cornmill Shopping Centre, Priestgate,, DL1 1NH DARLINGTON, GB
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Sophie was an incredible help both times i've been in the store, despite me being incredibly indecisive and having a specific scent I like to stick to. Picking out options I hadn't even thought of bef... Ver más
La empresa ha respondido
Sophie! If I was still running a business I would be poaching this young lady. What an absolutely 100% switched on, multi tasking, friendly, considerate, attentive, patient, sales lady. Her product... Ver más
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Nice Customer service, thanks for making it easier for me to choose special thanks to ladies working today.
La empresa ha respondido
Sophie was absolutely delightful, helping us choose the perfect perfume for our niece’s birthday present. Inclusive of birthday wrapping meant the whole process was so easy; and with free samples inc... Ver más
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 38, Cornmill Shopping Centre, Priestgate,, DL1 1NH, DARLINGTON, Reino Unido
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I visited the Darlington store 22/02/2025, I was looking for a particular product as soon as I bc walked in the store a lady called Ann asked me if she could help I explained what I wanted but unfortunately this product is no longer available. However Ann helped me with a similar product out of 3 different kind we got the the nearest one I liked. A was brilliant and an asset to the darlington store thank you Ann you were great.

Respuesta de The Perfume Shop - Darlington 121
Ordered perfume online and received wrong item, customer service team sorted for me to exchange in my local store. The staff in store were also amazing and exchanged the perfume without any issue demonstrating good customer service throughout for both.
Arrived well packaged . Love the purfume. Brilliant service.
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