The Perfume Shop - Kildare 379 Opiniones 

114
TrustScore: 5 sobre 5

4,8

Unit 26a, Kildare Village, Nurney Road, R51 R265 Kildare, IE


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lovely girl named Sal approached me and she helped me with choosing the right smell for myself also she offered another lovely one and I wasn’t sure but she convinced me with her best customer servic... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Sal is very good, she convince me with beautiful smile and good customer service 100% very good sales person for your business, I will recommend people's to her. She's amazing 👏

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited your store at Kildare Village today and had an outstanding experience, all thanks to Sal. She was absolutely amazing! incredibly helpful, and knowledgeable. She took the time to help me find... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Perfumería
  2. Proveedor de productos de belleza
  3. Proveedor de cosméticos y perfumes
  4. Tienda de cosméticos
  5. Proveedor de fragancias, aromas y saborizantes
  6. Tienda de productos capilares

Escrito por la empresa

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Información de contacto

  • Unit 26a, Kildare Village, Nurney Road, R51 R265, Kildare, Irlanda

4,8

Excelente

TrustScore: 5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(114)

34.937 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The best customer service ever!!!

The best customer service ever!!!! Sal Ruby and Chidima are the best!! Enjoyed their service with a smile though its almost closing they are still energetic!! Fantastic!

26 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Sal was amazing

Sal was amazing, will be back!

26 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Valorada con 5 estrellas sobre 5

Customer Servise perfect .Sale

Customer Servise perfect .Sale assistant Nick was absolutely amazing, friendly , smiling ,polite, pay attention to request, despite the shop was full of guests. Nick helped me to find perfume, I was happy to buy and I came back again to buy another one based on Nick advises and knowledge.

19 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Valorada con 1 estrellas sobre 5

Poor sales approach

Had a really off putting experience during the week , I went in with the intention to grab a few perfumes for family and friends , initially I started walking around trying out a few different scents as the layout in this shop allows you to do so which was ideal . I was approached by a sales associate who asked if i needed help to which I said I’m okay but I will come over if I do . As I made my way to the perfumes beside the till area I picked up one to try out , next of all another sales associate said “ are you okay?” In a rude enough tone , I said I was and continued browsing , next of all she approached me again and said “ em normally we wouldn’t stand by the till “ when she said this I was sort of shocked and moved away , I continued browsing and again the same lady said “are you okay?” More so shouted it and it wasn’t in a friendly tone to say the least . At this point I was so put off however I need to get some gifts so I stood in the middle of the shop and looked over at the shelves to see if anything caught my eye to which again the woman said “are you okay?” , at this point I had to leave the store as I felt as though I couldn’t just browse and approach them when I wanted assistance. Never in my years of sales have I said “are you okay” to a customer , it’s not the way to go about approaching a sale or offering assistance . I didn’t get the girls name all I know is she was blonde and probably 40/50s . Safe to say I won’t be visiting that branch again and I hope this is passed on to management and some retraining on approaching customers and drawing them in effectively is given.

10 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

HI,

We appreciate you taking the time to share your experience. We're sorry to hear that our sales associate's approach made you feel uncomfortable and unable to browse at your leisure. We'll address this with our team to improve how we offer assistance in the future. If you'd like further assistance please pop in touch via email at reviews@theperfumeshop.com

The Perfume Shop

Valorada con 5 estrellas sobre 5

Special thanks for Sal

Had an amazing buy. Special thanks to Sal. She was super active and helpful and helped me to buy the best value for money Thanks
Hope to buy the next one soon.😉

12 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Valorada con 5 estrellas sobre 5

Had the most amazing experience

Had the most amazing experience! Sal is amazing at her job aswell as all the girls in there were so friendly!!

8 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Valorada con 5 estrellas sobre 5

Staff member very helpful and…

Staff member very helpful and informative.

2 de diciembre de 2025
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Valorada con 5 estrellas sobre 5

We had a very positive experience at…

We had a very positive experience at the Perfume shop, Kildare Village last Wednesday all due to a very helpful & friendly assistant called Sal

3 de diciembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.

Thank you for choosing The Perfume Shop.

Valorada con 5 estrellas sobre 5

Nick is the best

Nick is the best - he understands the scents and know the products very well. I was able to find a new signature perfume in under 15 minutes

27 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Had an amazing buy

Had an amazing buy. Special thanks to Sal. She was super active and helpful and helped us to buy the best value for money and decide the best one from all of them. Thanks
Hope to buy the next one soon.

26 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Valorada con 1 estrellas sobre 5

Minimum purchase of 2 items only

During my visit to the Kildare Village Shop, I wanted to buy an item, not discounted and the same price as the other main stores, but was told there was a minimum purchase of two items required and it was not possible to sell me just one item on its own and as i didn't need a second item i was not allowed to buy it.

7 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

We appreciate you bringing this unusual situation to our attention. We're sorry to hear you were unable to purchase a single item. We'll investigate this with our team to ensure our policies are clear and fairly applied in the future. Thanks for your feedback.

Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Very great hospitality from "SAL" I…

Very great hospitality from "SAL" I was not intending to purchase perfume in your Shop ...Sal had the patience to show me more and scents . She really good like smell the strip and tell me what is name of the perfumes. I was never seen a
great staff like this in my Life.
Rajith from Malaysia..6/Nov/2025

6 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thanks for your feedback. It's great to hear of your experience. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Met this wonderful sales assistant…

Met this wonderful sales assistant named Sal. She’s amazing at her job. She could literally tell the smell of each scent from the strips that she provided which shows how much effort she has put into learning the products. Well definitely come back to get great advices on perfumes from this wonderful lady.

6 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

We appreciate you sharing your experience. It's great to hear that you received such helpful and knowledgeable service. We're so glad you enjoyed your visit and look forward to seeing you again.

Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

perfume shop kildare village

Went in today with my friend and this lovely girl Sal helped us. She was very helpful and took her time and gave us the best deals. 10/10 experience

2 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Short of words to describe our…

Short of words to describe our experience!
First things first - Sal is the charm!!
A big shoutout to Sal at the store for making our time the best at Kildare village! She had ample patience, happy go lucky nature and all the traits for a great sales person! We purchased 4 fragrances and her suggestions were on point!
Cheers! We love the place 🇮🇪

1 de noviembre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Valorada con 5 estrellas sobre 5

Amazing experience..

Amazing experience... Allie was extremely patient & helpful throughout.
Loved the collection in competitive price.

25 de octubre de 2025
Opinión espontánea
Logotipo de The Perfume Shop - Kildare 379

Respuesta de The Perfume Shop - Kildare 379

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más