Kim was absolutely brilliant from the second I walked in the door. She was so helpful in trying to find the right perfume and had a lovely personality. She tried to her best to find the best deal for... Ver más
La empresa ha respondido
Unit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Kim was absolutely brilliant from the second I walked in the door. She was so helpful in trying to find the right perfume and had a lovely personality. She tried to her best to find the best deal for... Ver más
La empresa ha respondido
Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... Ver más
La empresa ha respondido
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Ver más
La empresa ha respondido
If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... Ver más
La empresa ha respondido
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good experience going into the shop today the girls was lovely

Respuesta de The Perfume Shop - Livingston 109
I have visited the perfume shop in livingston the staff in this store is amazing specially Claudia & Kim very welcoming, Friendly & helpful felt very comfortable

Respuesta de The Perfume Shop - Livingston 109
I went in barely knowing what I was doing and with a vague description of the perfume I was looking for and Claudia was amazing. She found what I was looking for and sorted out a week discount too! Brilliant service.

Respuesta de The Perfume Shop - Livingston 109
The ladies in here are lovely helped me find my favourite Bridgerton perfume as a wedding anniversary gift total professionals and extremely knowledgeable and helpful.

Respuesta de The Perfume Shop - Livingston 109
Excellent shopping experience. Finn was so helpful and patient. Finn confidently helped my son choose a perfume for his girlfriend’s birthday. Finn is a credit to the store.

Respuesta de The Perfume Shop - Livingston 109
Amazing service from manager Claudia massive help to get my sons birthday after my order was cancelled and points not back on my account but she managed to help me get them back and was so lovely and chatty.

Respuesta de The Perfume Shop - Livingston 109
Good service.Kept up to date on the progress of my order.

Respuesta de The Perfume Shop - Livingston 109
You are selling perfumes with free gifts. Unfortunately the free gifts are not available.
Very bad bussiness practice. If you saying the perfume is with free gift than it has to be with free gift.

Respuesta de The Perfume Shop - Livingston 109
Fantastic service, really helpful and knowledgeable. Will definitely be back soon. Thank you for all your help today Eliah

Respuesta de The Perfume Shop - Livingston 109
Aliah was so lovely and very helpful in her recommendations and her service
Thanks

Respuesta de The Perfume Shop - Livingston 109
I frequently visit the store in Livingston and I am never disappointed with the service and patience that Claudia and Kim provide. 11/10 and highly recommend anyone to shop here when looking for a new scent! Always a pleasant experience and always go the extra mile

Respuesta de The Perfume Shop - Livingston 109
My perfumes arrived in good time, I got the La bomba and devotion and I have been getting the best compliments so far.

Respuesta de The Perfume Shop - Livingston 109
Aaliyah, what can I say, your customer service is second to none, very friendly and genuine person we appreciate your help today.
Thank you Mags n Brad 😊

Respuesta de The Perfume Shop - Livingston 109
The best service every time. I’ll only shop in this store! Aleah and Kim are just stars!

Respuesta de The Perfume Shop - Livingston 109
Great service at the Almonvale, Livingston branch on 6th August. I was served by Euan, who was very helpful purchasing a birthday present. Gave me options and advised of deals and also got it gift wrapped. Great touch with a personalised bow. Wonderful service thanks.

Respuesta de The Perfume Shop - Livingston 109
I was served by Diane, Fantastic Woman. Very knowledgeable about fragrances. She gave me what I needed. Brilliant.

Respuesta de The Perfume Shop - Livingston 109
Excellent service. Super professional and very pleasant. Would definitely go back. Was served by Ewan. At Livingston,Scotland.

Respuesta de The Perfume Shop - Livingston 109
Euan was very helpful and friendly. Made our shopping experience amazing.

Respuesta de The Perfume Shop - Livingston 109
Great service from Euan today! Very helpful and patient. Especially if you want to try something new. Thank you.

Respuesta de The Perfume Shop - Livingston 109
I visited the Livingston store on 16 july, Claudia and Kim assisted me with my purchase, what a great shopping experience, their knowledge and brilliant sense of humour made my day.
Great work girls

Respuesta de The Perfume Shop - Livingston 109
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.