Kim was absolutely brilliant from the second I walked in the door. She was so helpful in trying to find the right perfume and had a lovely personality. She tried to her best to find the best deal for... Ver más
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Unit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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Kim was absolutely brilliant from the second I walked in the door. She was so helpful in trying to find the right perfume and had a lovely personality. She tried to her best to find the best deal for... Ver más
La empresa ha respondido
Kim was absolutely amazing! 🥹 She was so lovely, helpful and genuinely went above and beyond to help me find exactly what I was looking for. She was so knowledgeable about all the perfumes and made t... Ver más
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The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Ver más
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If I could give 10 stars I would, I left the shop hours ago and I’m still talking to my partner about how amazing the lady who served us was. Kim was absolutely phenomenal and made shopping for my wed... Ver más
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Reino Unido
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The staff went the extra mile both Euan and Aleah were a credit to the store and very helpful and patient. Gave some great advice and informed us of the best offers.

Respuesta de The Perfume Shop - Livingston 109
Was in on 26/06 and both the staff members that night were great, Euan and the girl with black hair (didn’t catch her name) they were really helpful in helping me find the right scent I was looking for and were very knowledgeable on the products! Will definitely be back :)

Respuesta de The Perfume Shop - Livingston 109
Claudia , was one of the most patient and kind people I ever encountered whilst shopping . Claudia took the time to share her knowledge about perfumes and colonges, not only that Claudia went out of her way to check many online stores comparing prices so that I could know exactly where to go for the lowest price . Claudia also educated me on the differences between Elixar , parfume and the others explaining in detail why they are different and last longer . When leaving the shop I witnessed Claudia doing the exact same with other customers ! Total epic and her assistant aleaha was also very good .

Respuesta de The Perfume Shop - Livingston 109
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did receive my perfumes but they were not really packed well.. the box was damaged and could have this resulted in my perfume being smashed , thankfully they weren’t , however using bubble wrap or peanuts for future orders would really help to keep the items protected and peace of mind.

Respuesta de The Perfume Shop - Livingston 109
Shoutout to both Aleah & Euan who were very friendly and helpful . Aleah in paticular had the patience of a saint as we tried to discover which scent would be best for me. no pushy sales as i wanted to wander around the centre to see how the scent settled on my skin. Went back to purchase and they had 20 percent off which was even better .⭐️⭐️⭐️⭐️⭐️

Respuesta de The Perfume Shop - Livingston 109
I was running low on my favourite fragrance and was served by Claire they were lovely and helpful so as always a great visit

Respuesta de The Perfume Shop - Livingston 109
Visited the Inverness store and was served by Lisa who couldn’t have been more helpful.
Very friendly, polite and professional

Respuesta de The Perfume Shop - Livingston 109
Just had the best customer service from Ann in the Inverness branch. I had difficulty buying online with Apple Pay and missed the discount which was available. I showed her I couldn’t buy it on line and she told me to go away and come back in half an hour so she had time to phone customers services. When I arrived back she had resolved my problem and a phone number incase it happened again she went above and beyond as did the young girl working alongside her. I will be back soon love to have great personal service. 5 stars 🌟

Respuesta de The Perfume Shop - Livingston 109
Was a pleasure to be served by Ann in the Inverness branch today, so polite and helpful, was a great experience
5*

Respuesta de The Perfume Shop - Livingston 109
Visited today and was served by ELLIS
She was so lovely and helpful.
Thank you.
We will be back.
Fiona

Respuesta de The Perfume Shop - Livingston 109
Very helpful staff particularly Lisa
Inverness shop!

Respuesta de The Perfume Shop - Livingston 109
Visited store on Sunday and was giving helpful informative information by Mia.

Respuesta de The Perfume Shop - Livingston 109
Feeling ripped off
I bought a 100ml bottle of CK IN2U aftershave for £53 in the shop.
A few days later i was in Semichem and the bigger 150ml bottle was £24.99.
Unfortunatly i have lost my reciept so can't take it back or i would have.
Pls shop around before you buy.

Respuesta de The Perfume Shop - Livingston 109
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