Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sal... Ver más
Localización
Cambiar localizaciónUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
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Consulta las opiniones de los clientes
Nicola was very helpful and knowledgeable, she asked us questions about what we already had and advised us on new products that matched our tastes. Overall she was lovely to deal with and we would sho... Ver más
Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne
La empresa ha respondido
Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!
La empresa ha respondido
Información sobre la empresa
- Perfumería
- también en la categoría
- Proveedor de cosméticos y perfumes
- Proveedor de fragancias, aromas y saborizantes
- Proveedor de productos de belleza
- Tienda de cosméticos
- Tienda de productos capilares
Escrito por la empresa
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Información de contacto
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Reino Unido
4,9
Excelente
142 opiniones
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Highly recommend
Kipp was super helpful today and was really patient with me while I asked to smell several testers - I was very indecisive. Once I'd decided on an aftershave, Kipp wrapped the bottle for me and kindly gave me a complimentary personalised ribbon which was a lovely touch. Excellent customer service!
19 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Denise at sliverburn store was superb
Denise at sliverburn store was superb. Amazing service and helped me go for a new scent for my wedding. Very much appreciated, thank you. Would highly recommend
16 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
I am so pleased to hear you are happy with your recent experience. Thank you!
The Perfume Shop
Fantastic service
Best customer service ever from Kit in the silverburn branch he gift wrapped my set perfect for me was very chatty made me feel the perfect customer .
7 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
We visited Silverburn Perfume shop.
We visited Silverburn Perfume shop.. Kipp was awesome..very friendly & Informtive.. this shop is one of a kind and so is Kipp..
All the best ..
6 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hey,
Thanks for your review. I am pleased to hear you had a 5* experience with us.
Thank you!
The Perfume Shop.
SUPERB
All the shop assistants were extremely helpful & made ensured that we smelled every perfume/aftershave possible for our wedding day! Great service
5 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
Thank you for your review!
The Perfume Shop
Friendly perfume shop, would recommend!
We were helped by Rosina who was really nice and patient, showed us lots of different options and was lovely to chat to. Recommend going here, they had a discount on and it was a great deal too. Thanks so much!
4 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
Thanks for your review. We appreciate you and thank you so much for choosing us to shop with.
The Perfume Shop.
Respuesta de The Perfume Shop - Silverburn 249
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
Elaine was very pleasant and helpful…
Elaine was very pleasant and helpful and helped us find exactly what we wanted. Excellent service
4 de julio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive words! We appreciate you.
Kind regards,
Sharain
Order was fulfilled in a timely manners…
Order was fulfilled in a timely manners folks at store were fantastic.
23 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
I was in your Silverburn store in…
I was in your Silverburn store in Glasgow and was served by Hannah. Hannah was very helpful and went out her way to help me select a number of perfumes.
Because of Hannah I only go to your Silverburn store.
9 de junio de 2025
Respuesta de The Perfume Shop - Silverburn 249
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Staff are great
Staff are great, Janice helped us pick out our perfume and aftershave and had a great chat.
19 de junio de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
TPS SILVERBURN
Absolute top class service from the girls once again the beautiful bubbly Helen always sorts me out with different perfumes for my wife as I am hopeless when it comes to perfume she even thinks of the message to write on the ribbon when wrapping my perfume and even the older lady who I think is the manager always asks me how I am and is very chatty.You always get the personal touch from the staff and my wife has loved every perfume I've bought from there.👌👌👌
2 de junio de 2025
Opinión espontánea
Excellent service
Janice was extremely helpful and friendly during my visit. I was looking for Prada and she was great
7 de marzo de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Amazing service as always from Kip
Amazing service as always from Kip
12 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Fantastic service from Denise and the…
Fantastic service from Denise and the rest of the staff at the silverburn store. Denise was very polite and attentive. Didn't pressure us into a decision and helped up chose the perfect wedding perfume and aftershave.
1 de abril de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hello,
Thank you for your kind words! We're so happy to hear you had a positive experience at our Silverburn store. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are delighted to hear that you found our staff helpful. We hope you enjoy your wedding day!
Best wishes,
Jasmyn
Knowledgeable and helpful
Knowledgeable and helpful staff especially Emma who helped an indecisive customer make a decision. Delighted with my choice and wish to thank patience of the staff. Points now added to my account and look forward to discounted purchases in future
25 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hello,
Thank you for your kind words! We're so pleased to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are delighted that Emma was able to help you make a decision. We look forward to seeing you again soon.
Kind regards,
Jasmyn
Great Staff, Silverburn, Glasgow
Visited shop at Silverburn on Sunday and staff were very helpful and knowledgeable about fragrances. No pressure selling. Bought aftershave for a gift and was offered a gift bag without asking. Was very happy with service as they took their time sorted out a query I had.
16 de febrero de 2025
Opinión espontánea
Respuesta de The Perfume Shop - Silverburn 249
Hey,
Thank you for your 5* review! We're so happy to hear you had a great experience with us. Your support means a lot, and we look forward to hearing from you again soon!
Kind regards,
Sharain, The Perfume Shop Team
Easy no stress at all
4 de febrero de 2025
Respuesta de The Perfume Shop - Silverburn 249
Thank you for your 5* review. We're thrilled you had a great experience and appreciate the support.
Best regards,
Sharain
The assistant was particularly helpful
The assistant was particularly helpful, extremely pleasant+very knowledgeable about the perfumes in the shop.
17 de diciembre de 2024
Nice staff in Silverburn store very…
Nice staff in Silverburn store very helpful
19 de diciembre de 2024
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