Pushing a deadline really tight, The Pin Factory did all they could to help us meet our timeline without compromising quality. The final product had a really nice finish, black metal and soft enamel p... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Key rings arrived today and they look amazing!!! Thank you so much team at The Pin Factory. We are really pleased. Can’t wait to show the principal at the school. He’ll be thrilled. From your assi... Ver más
La empresa ha respondido
Pins were great however $15 shipping for two tiny pins is absolutely outrageous. Both could have fit into a regular or padded envelope for just a few dollars or even a small Auspost satchel for under... Ver más
Our experience with The Pin Factory has been one of complete satisfaction. They were incredibly patient with us as we took a deal of time to arrive at an agreed design with our 'Anniversary Team' who... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Australia’s #1 Producer of Custom Made Metal Promotional Products. We Specialise in Lapel Pins, Medals, Keyrings, Cufflinks And More. All Products Completely Custom Made To Order And Come With Our Satisfaction Guarantee! 02 6555 5030.
Price Beat Guarantee
Find a lower price on an identical item within Australia and we'll beat it!
Find a lower price on an identical item within Australia and we'll beat it! Simply submit our team a competitor quote with a lower price for an identical item and we will beat it PLUS still provide our same excellent level of customer service, rapid turnaround times and 100% free artwork proofing service. Why would you shop anywhere else?
Información de contacto
13 Dee Crescent, 2428, Tuncurry, Australia
- 02 9054 8990
- info@thepinfactory.com.au
- thepinfactory.com.au
4,6
Excelente
549 opiniones
No ha contestado las opiniones negativas
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First time experience
Easy to deal with, fast service and suitable product!
Will be happy to consider for future needs
14 de julio de 2024
Respuesta de The Pin Factory
Thank you for sharing your experience! We're glad to hear that you found us easy to deal with and appreciated the fast service and suitable product. We look forward to assisting you with your future needs!
Communication with Pin factory was great
From initial inquiry to follow up changes to my order everything was handled well and in good time. I am very happy with the finished product. Not sure if the pins are good value for money, just went along with the good vibe I felt in my initial dealings.
9 de julio de 2024
Respuesta de The Pin Factory
It's great to hear that communication with us was smooth from your initial inquiry to the follow-up changes on your order. We're glad you're happy with the finished product and hope you find the pins to be good value for your needs. We look forward to serving you again!
Better than expected
Quick turnaround and the pins turned out fantastic. Now the only issue I have is people are wanting a second run!
8 de julio de 2024
Respuesta de The Pin Factory
It's great to know you had a positive experience! We're genuinely pleased that the quick turnaround and quality of the pins met your expectations. Thank you for your support, and we look forward to helping with the next run!
Perfect name badges and lapel pins
From the first email to the final product I received excellent service.
The finished products met and really exceeded all my expectations.
Great price and great service.
26 de junio de 2024
Respuesta de The Pin Factory
Thank you for your kind words. It's our pleasure to provide the service! We're thrilled that the name badges and lapel pins exceeded your expectations. We look forward to assisting you again!
The badges were perfect
The badges were perfect, exactly what we were hoping for! Will definitely order here again.
28 de junio de 2024
Respuesta de The Pin Factory
We're glad to hear the badges turned out perfect and met your expectations! Thank you for choosing us, and we look forward to your next order!
Great communicators and really happy…
Great communicators and really happy with the product. The patches were high quality and came out better than I expected!
27 de junio de 2024
Respuesta de The Pin Factory
It's wonderful to know you're happy with the high-quality patches! We appreciate your kind words about our communication and are grateful for your support. We look forward to serving you again!
The product was fine but delivery too slow
The product was fine, however, it arrived later than promised (and too late for the event it was needed for) despite paying extra money to have it rushed. Also, I had to chase up my contact at the Pin Factory multiple times when he said he would call me back (but didnt).
24 de junio de 2024
Respuesta de The Pin Factory
Thank you for your continued support! We appreciate your trust in us and look forward to your next order!
Respuesta de The Pin Factory
Thank you for choosing us!
I thought this company was Australian…
I thought this company was Australian they are not. I would try and get updates about order and nothing no replies from email. I rang and they said someone would ring back and still no contact. They buy from Alibaba. If I knew this I would not have used them.
22 de junio de 2024
Greate quality pins
Mockup of design was quick and good. The overall quality of the pins was very high quality and I'm happy with the final result.
20 de junio de 2024
Respuesta de The Pin Factory
We're pleased to hear that you were satisfied with the quick mockup and the high quality of the pins. We appreciate your support and look forward to serving you again!
Pins were received in a different…
Pins were received in a different colour to those requested.
19 de junio de 2024
Quick and efficient service
Quick and efficient service. great communication the whole process
18 de junio de 2024
Respuesta de The Pin Factory
We're glad to hear you found our service quick and efficient! We appreciate your support!
Respuesta de The Pin Factory
Thank you! We're glad you were pleased with the quick turnaround and fast delivery!
Respuesta de The Pin Factory
It's our pleasure to provide prompt and responsive service! We appreciate your feedback and are glad you found our products helpful and of high quality.
Practically Perfect!
The Pin Factory were so easy to deal with and turned my design into a beautiful commemorative pin fir the cast of our up coming full scale musical of Mary Poppins. Would highly recommend their services to anyone.
10 de junio de 2024
Respuesta de The Pin Factory
We're always happy to assist you! We're thrilled that you found it easy to work with us and that the commemorative pin turned out beautifully for your musical. Thank you for the recommendation; we look forward to serving you again!
Respuesta de The Pin Factory
We're delighted to hear you're happy with our service and products! Thank you for choosing us!
The products are great
The products are great. Two were damaged in transit. However a friend repaired them so they two worked.
Thank you for producing fabulous products.
11 de junio de 2024
Respuesta de The Pin Factory
We're glad to hear you love the products, and we appreciate your understanding regarding the damaged items. Your support means a lot to us, and we'll make sure to serve you better in the future!
FANTASTIC SERVICE!
Great communication, reasonable pricing and prompt production / delivery of product. This was our 2nd time ordering from this company. Very happy with the service from The Pin Factory.
6 de junio de 2024
Respuesta de The Pin Factory
We're thrilled to hear you had a fantastic experience! It's great to know that our communication, pricing, and prompt service met your expectations. We appreciate your continued support and look forward to serving you again!
Company Logo Badge
I sent them my company logo, and the design they came up with was great. I ordered badges and they looked really good. I needed them for a business trip and the pin factory crew made it happen on a tight timeline. I'm happy, will use Pin factory again.
31 de mayo de 2024
Respuesta de The Pin Factory
It's our pleasure to help bring your company logo to life! We're delighted that you loved the badges and that our team could meet your tight timeline. We look forward to working with you again!
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