Fantastic service. Product delivery felt a little bit delayed, but this was only due to a high volume of orders. Ref Stop worked their socks off to get the product out to me within a week. Customer se... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A prime example of a company that has got too big for its boots. Ordered four items and paid for Royal Mail 48 hour delivery. After 5 days I’d heard nothing so I emailed. No response. Sent the same em... Ver más
La empresa ha respondido
I had a great experience ordering from Refstop. After I placed my order, they contacted me to let me know that one item was unfortunately out of stock. They were very helpful and gave me the opt... Ver más
I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Escrito por la empresa
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Información de contacto
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, Reino Unido
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4,4
Excelente
664 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 35% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great genuine business
Great genuine business, great product and great shipping speed
1 de abril de 2026
Incorrect item sent & delays
Ordered on Sunday on a next day delivery. Order wasn’t processed till Tuesday, arrived on Wednesday. Wouldn’t mind it so much if postage wasn’t so expensive.
Disappointed that an incorrect item was sent and not what I originally ordered. Spoke with the team who apologised and said a replacement would be sent next day.
Called again this morning as I had not received any tracking information for the replacement only to be told that Royal Mail were sending the replacement back to refstop.
Hopefully 3rd time lucky tomorrow
31 de marzo de 2026
Delivered with care
Item was delivered quickly and followed instructions to put it in the designated safe place.
30 de marzo de 2026
Slightly misleading info ( I did not…
Slightly misleading info ( I did not receive quite what I THOUGHT I was ordering) but good otherwise.
23 de marzo de 2026
buzzer flags
Ordered buzzer flags, took over 2 months to arrive, massive lack of updates until the end, not a great experience from a company I did use often.
27 de marzo de 2026
Excellent
Ordering is really easy and they also made it easy to rectify an order when I chose something different. Good delivery too.
27 de marzo de 2026
Respuesta de The Ref Stop
Hi Sam,
Thank you for the review!
Really glad you are pleased with your experience with us and we hope to help you out again soon.
Many thanks,
The Ref Stop Team
Bought a set of match cards and paid…
Bought a set of match cards and paid next day delivery than emailed and then got told they’re either going to be delivered on Friday or Monday! Please put on website out of stock and when they’re delivered then make them available for purchase!
19 de marzo de 2026
Good prompt service
17 de marzo de 2026
Respuesta de The Ref Stop
Hi Stephen,
Thank you for this review.
Very glad to hear you are pleased with our service.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Hi Kevin,
Thank you for this review!
we appreciate it, and are very glad you are happy with the time of our delivery.
Bets regards,
The Ref Stop Team
Excellent service and choice
23 de marzo de 2026
Respuesta de The Ref Stop
Hi Adrian,
Thank you for this review!
We are very glad to hear you are happy with our service and choice in products.
We hope to help you out again soon.
Best regards,
The Ref Stop Team
They sent the wrong item which means I…
They sent the wrong item which means I have to pack and post it back.I have to pay poststage which is then refundable to me.
10 de marzo de 2026
Order cancelled
Order cancelled. One of the items in a set not in stock. No initial communication when chased said it would be in stock the next day. Asked for them to advise. No communication. So cancelled the order and will look elsewhere.
16 de marzo de 2026
WARNING: Order #38539 from January 5th – They take your money and ignore you!
DO NOT BUY FROM THIS SHOP.
I placed my order on January 5th (#38539), and it has been over two months of absolute silence.
The order is still stuck "In Processing," and the shipment never moved.
I have sent more than 10 emails and reminders to their support team and Maxine, but I am being completely ignored. This is not a professional business - this is a scam behavior.
Save your money and go elsewhere !
5 de enero de 2026
Opinión espontánea
They didn’t care about customers, they care about money only
I ordered the item and after paid by 5 minutes i cancelled and request to refund the order as i changed my mind , but they ignore my request and continue processing the order next day without even looking to my cancellation and refund request,,,,
This is unacceptable,
9 de marzo de 2026
Really happy with the quality of the…
Really happy with the quality of the hoodie that I ordered
16 de marzo de 2026
Respuesta de The Ref Stop
Good morning,
We are pleased to hear you are happy with the quality of the hoodie.
We look forward to helping you out again soon.
Thank you for the review,
The Ref Stop Team
Premium products - perfect for referees
Absolutely everything a referee could need and more. Amazing customer service too.
Delivery takes awhile hence the 4 stars but I wouldn’t let that stop my futures orders..
18 de enero de 2026
Opinión espontánea
Dont bother.
Lists items they dont have as they are waiting for delivery's but dont contact the customers, then get told be here Wednesday then comes thursday to have the wrong socks to be told be here saturday no delivery, emailed sunday chased on monday phoned to now get a tracking delivery tuesday. Over 1 week from order to maybe get it right.
Wont be ordering from this company again.
8 de marzo de 2026
Opinión espontánea
Great service
Great service, delivered within a couple of days. Greta quality kit and badges applied perfectly.
12 de marzo de 2026
Respuesta de The Ref Stop
Hi Christopher,
Thank you for making this review!
We are really happy to hear you are pleased with our service and quality of our products.
Many thanks,
The Ref Stop Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.