Fantastic service. Product delivery felt a little bit delayed, but this was only due to a high volume of orders. Ref Stop worked their socks off to get the product out to me within a week. Customer se... Ver más
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Consulta las opiniones de los clientes
A prime example of a company that has got too big for its boots. Ordered four items and paid for Royal Mail 48 hour delivery. After 5 days I’d heard nothing so I emailed. No response. Sent the same em... Ver más
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I had a great experience ordering from Refstop. After I placed my order, they contacted me to let me know that one item was unfortunately out of stock. They were very helpful and gave me the opt... Ver más
I've made several orders on Refstop, any problems i've ever had I've always received a polite response on their email customer service team. I recently purchased some badges, coins and a mystery pack... Ver más
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Información sobre la empresa
Escrito por la empresa
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Escrito por la empresa
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Información de contacto
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, Reino Unido
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4,4
Excelente
664 opiniones
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Respuesta de The Ref Stop
Good afternoon,
Thank you so much for your outstanding review. We’re really pleased to hear you were happy with the quality of service and that we were able to go above and beyond for you.
We truly appreciate your support.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Good afternoon,
Thank you for your feedback. We’re sorry to hear that your delivery took longer than expected on this occasion.
We always aim to dispatch and deliver orders as quickly as possible, and we appreciate your patience while your order was processed. We will certainly review this to help improve our service going forward.
Best regards,
The Ref Stop Team
Had the product I wanted
Had the product I wanted, easy shopping and delivered within 2 days.
15 de abril de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave your review. We’re delighted to hear that you were able to find the product you wanted easily and that it arrived within just 2 days.
We really appreciate your support and hope to see you again soon.
Best regards,
The Ref Stop Team
My order wasn’t ready to be shipped
My order wasn’t ready to be shipped. However I emailed the ref stop and asked if they could deliver the buzzer flags because I had a final to ref.
The correspondence was fantastic and the lady shipped the items I needed within 24hrs. Service is 5star
15 de abril de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave your review. We’re really pleased to hear that, despite your order not initially being ready to ship, our team was able to step in and get the buzzer flags dispatched quickly for your final.
We always do our best to support referees when they need items urgently, and it’s great to know the communication and turnaround met your expectations.
We really appreciate your 5-star feedback and support.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Good afternoon,
Thank you for your review. We’re delighted to hear you were happy with the excellent and speedy service.
We really appreciate your support.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that you experienced a swift order process and are happy with the quality of the products.
We really appreciate your support.
Best regards,
The Ref Stop Team
Really quick to respond to a query and…
Really quick to respond to a query and deliver within a week
13 de abril de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that you found the order process swift and were happy with the quality of the products.
We really appreciate your support.
Best regards,
The Ref Stop Team
Couldn't be any happier with the kit…
Couldn't be any happier with the kit recieved or the time it took to arrive
25 de marzo de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that you were really happy with the kit you received and that it arrived in a timely manner.
We really appreciate your support.
Best regards,
The Ref Stop Team
Respuesta de The Ref Stop
Good afternoon,
Thank you for your review. We’re pleased to hear that you found the delivery very quick and efficient.
We really appreciate your support.
Best regards,
The Ref Stop Team
Easy to place order and quick delivery…
Easy to place order and quick delivery with good quality item.
31 de marzo de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that you found the ordering process easy, the delivery quick, and that you were happy with the quality of your item.
We really appreciate your support.
Best regards,
The Ref Stop Team
I was waiting for weeks for the order…
I was waiting for weeks for the order to be delivered, when I paid first clsss delivery. There was no communication to say the order was out of stock. Itwas only when I emailed the order got processed. In fairness a full refund was issued very quickly.
8 de abril de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave your feedback. We’re sorry to hear about the delay and the lack of communication regarding the stock issue, and we understand how frustrating this must have been after selecting first class delivery.
We’re glad we were able to resolve the order for you once contacted, and that your refund was processed quickly. We will certainly take your comments on board to improve our communication and stock updates moving forward.
We appreciate your understanding and support.
Best regards,
The Ref Stop Team
The dedication and commitment of a…
The dedication and commitment of a perfect delivery of the goods was exemplary, thank you.
31 de marzo de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for your kind feedback. We’re delighted to hear that you were happy with the dedication and commitment shown and that the delivery of your goods met your expectations.
We really appreciate your support.
Best regards,
The Ref Stop Team
Good product delivered in quick time at…
Good product delivered in quick time at reasonable price
7 de abril de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re delighted to hear that you were happy with the product, the quick delivery, and the reasonable price.
We really appreciate your support.
Best regards,
The Ref Stop Team
It's great to be able to trust a…
It's great to be able to trust a company with your business knowing that that product you've order will turn up quickly as promised.
31 de marzo de 2026
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to leave a review. We’re really pleased to hear that you feel confident and able to trust our service, and that your order arrived quickly as promised.
We really appreciate your support.
Best regards,
The Ref Stop Team
Ordered a base layer and I have…
Ordered a base layer and I have received some cards and write on card stickers.
I emailed the company about the mix up but their response appeared to be only about the review that I left. They said they would send the item out 24hr delivery with a returns label to send the incorrect items back. Received a tracking number from Royal Mail and it has not been sent 24hr delivery. Poor service.
7 de abril de 2026
Great customer service support
Great customer service support, quick delivery and value for money
7 de abril de 2026
To whom it may concern,
To whom it may concern,
I am writing to provide positive feedback regarding a member of your staff, Maxine.
I would like to sincerely thank Maxine for the exceptional service she provided in handling my recent order. Her professionalism, honesty, and dedication were evident throughout the entire process, and I greatly appreciate the effort she put into ensuring everything was handled smoothly.
Maxine was both prompt and efficient in managing my situation. She kept me consistently informed about the progress of my order, demonstrating excellent communication and a strong commitment to customer service. Her proactive approach and attention to detail did not go unnoticed, and I believe she is a real asset to your team.
I am extremely pleased with my referee kit and the speed with which it was delivered. The overall experience exceeded my expectations, thanks in large part to Maxine’s outstanding support.
Please pass on my sincere thanks and recognition for her excellent work.
Kind regards
19 de marzo de 2026
Opinión espontánea
Respuesta de The Ref Stop
Good afternoon,
Thank you for taking the time to share such detailed and positive feedback. We are absolutely delighted to hear about your experience with Maxine and how her professionalism, communication, and dedication helped ensure your order was handled smoothly.
We will certainly pass your kind words on to her — recognition like this means a great deal to the team, and we agree she is a real asset to The Ref Stop.
We’re also pleased to hear you are happy with your referee kit and the speed of delivery, and that your overall experience exceeded expectations.
Thank you once again for your support and for choosing The Ref Stop.
Best regards,
The Ref Stop Team
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