The Senior Move Partnership Opiniones 

48
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rachel and her daughter helped me plan my move to a retirement apartment. They were both approachable and professional, organising and helping me plan prior to handover to moving in. I would recomme... Ver más

Valorada con 5 estrellas sobre 5

Karen was lovely and efficient. She helped us with my in-law's move from the house they had spent 68 years in. She was friendly, compassionate, assertive when needed so that we could respect our deadl... Ver más

Valorada con 5 estrellas sobre 5

Dawn Rowley -Downsizing Move Support We used Dawn to help move our partents, both in their 90s. She was brilliant. Super efficient and super kind and considerate. Not living close to our parents, I... Ver más

Valorada con 5 estrellas sobre 5

Reliable, flexible, sensitive, professional service. We were impressed at how much time was taken to get to know us and what was needed and to think of ways to make the process kinder and more persona... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mudanza y depósito
  2. también en la categoría
  3. Asilo de ancianos
  4. Comunidad para jubilados
  5. Geriátrico

Escrito por la empresa

The Senior Move Partnership specialises in senior relocation services, Working with residential developers, nursing homes and private clients our trained, compassionate Senior Move Managers take the stress hard work and worry of moving home later in life.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(48)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

Rachel and her daughter helped me plan my move to a retirement apartment. They were both approachable and professional, organising and helping me plan prior to handover to moving in. I would recommend their service, and I would like to thank them for supporting me during this transition. With much appreciation Peter D

23 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

They don't pay their suppliers

They may do a good job for their clients, but treat their suppliers very badly. I have been chasing an invoice now for nearly 6 months and am getting nowhere. They are now ghosting me and won't reply to any of my emails. I am a small business and this has been very stressful and time consuming!

10 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lifesavers after my house move

Lifesavers after my house move
Moving house is very stressful and even more challenging when moving from a large house into an apartment. The unpacking service provided by Rachael and Ellie was an absolute lifesaver. They arrived on time and were fast and efficient and worked seamlessly together emptying boxes and putting away items. They were also very careful with fragile items. Rachel and Ellie were very adept at organising spaces. They put clothes in closets and dishes in cabinets in a smart way. Everything made sense right away. They took away all the empty cardboard boxes when they finished.
I recommend them to anyone who wants an stress-free move. Thank you for the amazing work!

22 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Karen was lovely and efficient

Karen was lovely and efficient. She helped us with my in-law's move from the house they had spent 68 years in. She was friendly, compassionate, assertive when needed so that we could respect our deadlines, reliable and did not hesitate to 'graft'. We recommend her services wholeheartedly.

16 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dawn Rowley -Downsizing Move Support

Dawn Rowley -Downsizing Move Support

We used Dawn to help move our partents, both in their 90s. She was brilliant. Super efficient and super kind and considerate. Not living close to our parents, I really do not know how we would have coped without her, not fully having taken on board just how much work it would entail -- not only sifting through the acquisitions of a lifetime, but arranging removals, collections for charity, clearance and cleaning. She even volunteered to help unpack the other end -- some 100 miles away from where she lives-- and all the time keeping my parents' confidence. I couldn't recommend her services enough.

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Moving to Independent Living

Nicki was so helpful in making my friend's move to independent living. She tirelessly worked through all the issues and was there all day on moving day.

It was so very helpful. Cannot praise you enough!

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Karen and downsizing

Karen was such a help downsizing from a large house into an apartment
Calmed me down when I was frightened about the enormous amount I had to get rid of and generally was the greatest help imaginable

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

With the help of Dawn Rowley downsizing…

With the help of Dawn Rowley downsizing went very well and just being guided through the process without pressure, was what I needed.

8 de abril de 2026
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you so much for your lovely feedback, Hazel. We’re really pleased to hear that you felt supported and guided throughout your downsizing journey, and that the process felt comfortable and pressure-free. Wishing you all the very best in your new chapter.

Valorada con 5 estrellas sobre 5

A really helpful and supportive service…

A really helpful and supportive service provided for my Mum during her house move.

6 de abril de 2026
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you for taking the time to leave such kind feedback, Faye. We’re so glad we could support your Mum during her move and help make the process a little easier for you both. Wishing her every happiness in her new home.

Valorada con 5 estrellas sobre 5

I cannot rate this firm highly enough - brilliant !

I cannot rate this firm highly enough! I moved very quickly into Churchill retirement living and the service offered was part of the home exchange service, so professional and helpful and brilliant at communicating, Rachael and her daughter were just brilliant from start to finish. Nothing was too much trouble.

14 de abril de 2026
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you so much for your wonderful review, Rosemary. We’re delighted to hear that you had such a positive experience and that everything ran smoothly, especially within a quick timeframe. It’s great to know you felt well supported and kept informed throughout. We hope you’re very happy in your new home.

Valorada con 5 estrellas sobre 5

An absolute Godsend

Natalie was an absolute Godsend to me. I was able to do a lot of the non-physical aspects eg. notifying change of address myself but when it came to the physical aspects eg unpacking I don’t know how I would have managed without her. She was always there to reassure and support and she made the highly stressful experience of moving home far less traumatic than it might have been . Thank you Natalie.

9 de abril de 2026
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you for your heartfelt review, Judy. We’re so pleased we could support you during what can be such a challenging time. It’s wonderful to hear that you felt reassured and helped throughout the process, particularly with the more practical aspects of your move. Wishing you comfort and happiness in your new home.

Valorada con 5 estrellas sobre 5

Lucy Wheeler was amazing during my…

Lucy Wheeler was amazing during my Mum's recent move. I do not know how we would have done it without her. Highly recommend her and senior move partnership.
Such a fantastic service.

2 de abril de 2026
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you so much for your kind words, Clare. We’re delighted to hear that your Mum’s move went so well and that you felt fully supported throughout. Your recommendation means a great deal to us. We wish your Mum all the very best in her new home.

Valorada con 5 estrellas sobre 5

Dawn Rowley was a godsend when I moved…

Dawn Rowley was a godsend when I moved last year from a large detached house into a retirement apartment, whilst at the same time arranging care for my husband. She has a very sympathetic manner and great contacts, and made things as easy as possible for me. Highly recommend!

29 de mayo de 2025
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you for your lovely feedback. We’re so pleased to hear that you felt so supported by Dawn during such a significant transition, especially with so much happening at once. It means a lot to know the experience was made easier for you. Wishing you all the very best in your new home.

Valorada con 5 estrellas sobre 5

Karen Williams offered exceptional…

Karen Williams offered exceptional assistance as we prepared to downsize and relocate. She coordinated with a charity to collect our furniture, advised us on what to keep or discard, and actively participated in the process. Her efficiency is remarkable, and she ensured I stayed focused on my tasks before the move. Once we settled into our new residence, her efforts were phenomenal. Our arrival was met with a ready-made bed and an almost-complete kitchen setup, and she had neatly arranged our clothing in the wardrobe. Her ability to complete so much in such a brief period is truly impressive. Additionally, her sensitivity and charming sense of humor made the experience memorable. I can't forget her quip about the number of socks my husband might need as she held a dozen pairs, while I was stuffing more into a drawer!

30 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding support

I was visited in mid' August to plan a move anticipated during the first ten days in September. The assistance was outstanding in all respects including help with contacting three moving firms. Space planning was also performed whilst downsizing from a 4-bed house to a 2-bed apartment. At the time of the move my consultant unpacked and placed kitchenware in appropriate locations in the new apartment. Some furniture items were excess to requirements and the Sue Ryder charity was contacted to collect them for disposal. Unfortunately on the day of collection two items were not accepted, but this was never pre-advised to me.
During this period I suffered a significant bereavement and my consultant showed great empathy related to this sad event, and I am extremely grateful for her patience and perseverance during this time. Many thanks Senior Moves, and in particular my consultant.
Les Thorley, Windsor

15 de septiembre de 2025
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear Mr. Thorley,

Thank you so much for sharing your experience. We’re delighted to know that the support you received helped make your move a little easier, especially at a time when you were also facing such a sad personal loss.

We understand that moving is about so much more than logistics — it’s about care, reassurance, and helping each person feel at home as smoothly as possible. It’s wonderful to hear that you felt supported both in the planning and on the day itself.

We send you our very best wishes as you settle comfortably into your new home.

With kind regards,
The Senior Move Partnership Team

Valorada con 5 estrellas sobre 5

Michelle Garwood Senior Move Partnership

Michelle visited my house prior to the move and together we talked through a plan for the layout of my apartment and what items of furniture would fit and what would need to be disgarded. I found her suggestions extremely useful. The following day an email arrived with a colour coded attachment showing all that we had discussed.

A few days before the move Michelle visited again and working from my list contacted the utilities etc to advise them of my new address.

A very helpful and informative lady. Easy to talk to, polite and friendly.

25 de junio de 2025
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear Marilynne

Thank you so much for your kind review. We're delighted to hear that Michelle was able to support you so effectively during your move. Her thoughtful planning and attention to detail, including the colour-coded layout and utility updates, are just some of the ways we aim to make the process smoother and less stressful.

We'll be sure to pass on your lovely feedback – it means a lot to us. Wishing you all the best in your new home!

Valorada con 5 estrellas sobre 5

I’ve just moved from Bucks to Churchill…

I’ve just moved from Bucks to Churchill Living in Cambridgeshire and Gaye Linwood came to help me unpack and declutter; she was wonderful, friendly, helpful and achieved so much in the time she was with me. Very grateful and would highly recommend .

8 de julio de 2025
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear A Harding

Thank you for sharing your experience. We're delighted to hear that Gaye was such a support during your move to Churchill Living. Settling into a new home can feel overwhelming, and having someone by your side to help unpack and organise can make all the difference.

We're so glad you found her friendly, helpful and effective – we’ll be sure to pass on your lovely comments. With best wishes as you enjoy your new home.

Valorada con 5 estrellas sobre 5

Downsizing and Moving

Kate lead me through the downsizing and move process. She arranged both the charity collections and the house clearance. I would have been lost without her very professional input

1 de julio de 2025
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you, Colin, for your kind words. We're so pleased to hear that Kate was able to guide you through your downsizing and move. Having support with charity collections and house clearance can make a big difference at what can be a challenging time, and we're glad Kate’s professional approach helped make it all more manageable. We’ll be sure to share your feedback with her.

Wishing you all the best in your new home.

Valorada con 5 estrellas sobre 5

I could not have managed without all the help I got

Having not moved for 36 years I was very stressed about how I was going to get rid of things, particularly from my garage. But I was extremely lucky to have Nicki to help me. We arranged that she would make two separate visits to my house and on each one she loaded her car up with things from the garage to go to the charity shop. She also arranged for a charity to collect several items of furniture and for a local licensed waste disposal company to clear out the rest of the garage which had been my biggest worry. Getting it clear was a huge weight off my mind. I could honestly not have managed without everything Nicki did to help me.

9 de mayo de 2025
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you so much for your kind and heartfelt review, Sue. After 36 years in one home, we completely understand how daunting a move can feel – especially when it comes to clearing out spaces like the garage. We're so pleased that Nicki was there to support you every step of the way, from organising charity collections to arranging waste clearance.

It’s wonderful to hear that her help made such a difference and lifted such a weight from your shoulders. We’ll be sure to pass on your lovely words to her.

Wishing you every happiness as you settle into your new home.

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