The Senior Move Partnership Opiniones 

48
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Rachel and her daughter helped me plan my move to a retirement apartment. They were both approachable and professional, organising and helping me plan prior to handover to moving in. I would recomme... Ver más

Valorada con 5 estrellas sobre 5

Karen was lovely and efficient. She helped us with my in-law's move from the house they had spent 68 years in. She was friendly, compassionate, assertive when needed so that we could respect our deadl... Ver más

Valorada con 5 estrellas sobre 5

Dawn Rowley -Downsizing Move Support We used Dawn to help move our partents, both in their 90s. She was brilliant. Super efficient and super kind and considerate. Not living close to our parents, I... Ver más

Valorada con 5 estrellas sobre 5

Reliable, flexible, sensitive, professional service. We were impressed at how much time was taken to get to know us and what was needed and to think of ways to make the process kinder and more persona... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de mudanza y depósito
  2. también en la categoría
  3. Asilo de ancianos
  4. Comunidad para jubilados
  5. Geriátrico

Escrito por la empresa

The Senior Move Partnership specialises in senior relocation services, Working with residential developers, nursing homes and private clients our trained, compassionate Senior Move Managers take the stress hard work and worry of moving home later in life.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

48 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(48)

15 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very valuable service

I was not looking forward to downsizing ready for moving but the lovely Dawn Rowley was a blessing in disguise. She was so helpful and it was a joy to look forward to each visit from her. I would recommend her and her services to any one. She could not be faulted and the fact that she was so into re cycling was brilliant. I didnt know this type of service existed but thank goodness it does.

25 de abril de 2024
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear Patricia,

Thank you so much for taking the time to share your recent experience with The Senior Move Partnership. We believe that downsizing and moving should be as stress-free as possible, and we're delighted to hear that Dawn Rowley made it such a positive experience.

Should you ever require assistance in the future or if you know anyone in need of similar services, please don't hesitate to reach out. We're here to help!

Valorada con 5 estrellas sobre 5

Karen was amazing

Karen was great. I was downsizing from a three bedroom house. Karen helped sort out what needs throwing out, what was to be kept,what can go to charity. She bagged and boxed everything. Arranged charity collection, and house clearance. Checked in over the phone to make sure all ok. Couldn’t be more grateful and very thankful to her.

15 de marzo de 2024
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear Elva,

We're thrilled to hear that Karen provided such valuable assistance during your downsizing process. Here at The Senior Move Partnership, we understand that downsizing can be a daunting task, especially when transitioning from a larger space like a three-bedroom house. That's why we're so grateful to have team members like Karen who go above and beyond to provide personalised support and guidance every step of the way.

Thank you for entrusting us with your downsizing journey, and please know that we're here for you whenever you need assistance in the future.

Valorada con 2 estrellas sobre 5

£1000 for 13 hours

I was surprised that for £1000 it only entitled me to 13 hours of help. Part of this was travel time which was an hour each way. So for the 2 hours I had at home, an extra 4 hours (making a total of 6 hours ) was allocated to travel and going to the charity shop.

19 de abril de 2024
Opinión espontánea
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Respuesta de The Senior Move Partnership

We are sorry to read your review of our services, especially since both you and your husband were very happy at the time. Upon investigating your comments, we can confirm that no travel time was charged, as we simply do not do that, and the 6 hours billed were solely for our moving support services. However, as you booked our services through your chosen retirement home/village, we do recommend that you raise the pricing directly with themselves as this was not invoiced by ourselves.

Valorada con 5 estrellas sobre 5

Dawn Rowley was a gem

Dawn Rowley was a gem. Nothing was too much trouble and her help and advice was invaluable. Made what could have been a very difficult move so much easier. Would not hesitate to recommend her to a friend.

12 de abril de 2024
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear Jane,

Thank you so much for your kind words and for taking the time to share your experience with The Senior Moves Partnership! We're delighted to hear that Dawn, one of our Senior Move Partners, provided such invaluable service and support throughout your move.

We truly appreciate your recommendation and are here for you or any friends in the future who may need assistance, please don't hesitate to reach out.

Valorada con 5 estrellas sobre 5

Senior Movers

‘The Senior Move Partnership’ provided an excellent service in respect of sorting and packing the contents of my house and disposing of smaller items to charity shops. They also helped to unpack and store items on the day. Very well organised, professional and friendly. Would definitely recommend their services.

7 de febrero de 2024
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear Mr Gilgar,

Thank you for your wonderful review of The Senior Moves Partnership! The aim of our decluttering and unpacking services is always to make your move easier, and it is great to know that they were so helpful prior to your move and on the day. If there's anything else we can assist you with in the future, please don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Indispensable

Because of ill health, without Doris's (Senior Move's representative's) help I do not think my house move would have happened. That is partly because of her practical support: arranging for the disposal of items on Ebay, for example, and arranging for the disposal of my large number of books. But also her moral support and encouragement together with down to earth advice.

24 de noviembre de 2023
Opinión espontánea
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Respuesta de The Senior Move Partnership

Dear Ron,

We are sorry to hear that health issues were a concern prior to moving, but delighted that Doris was able to step in and help keep everything on track, as well as your spirits high! Thank you for taking the time to leave a review - we've passed your kind comments on to Doris.

Valorada con 5 estrellas sobre 5

Such a great help!

Great service from Dawn Rowley Made life so much easier with the move. Polite, efficient, human, friendly and great at making a stressful time as easy and straightforward as possible.

9 de abril de 2024
Opinión espontánea
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Respuesta de The Senior Move Partnership

Thank you for your wonderful review of The Senior Move Partnership. We're pleased to hear that our Senior Move Partner, Dawn, was able to make your move easier and more manageable. We always strive to provide efficient and friendly service to make stressful times more straightforward. If you ever need assistance in the future, please don't hesitate to get in touch.

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