My order arrived in good condition and everything I ordered (plus an extra puck). Ordered late 9/13 and arrived afternoon of 9/23. I appreciate the deals and free shipping. Will order again.

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Consulta las opiniones de los clientes
As of right now, my order has been delayed for unknown reasons and when I reach out, I am given confirmation that they are working on sending out a new package for me. While I'd like to believe this,... Ver más
The customer service is like no other! I had a delivery to the United States and the postal service randomly sent it back. The Suns Life Customer service was quick to respond and even though it wasn’t... Ver más
Orders take quite a while to reach the United States, but most of the time that seems to be because they go through the New York City / New Jersey area, which increases the likelihood they get held u... Ver más
Información sobre la empresa
- Tabaquería
- también en la categoría
- Proveedor de tabaco
- Tienda de golosinas
- Tienda de vaporizadores
Escrito por la empresa
The Snus Life is a retailer of legal nicotine and tobacco products. Our aim is help people in the UK quit smoking and to promote the move to smoking alternatives. We believe our products are healthier and safer than smoking.
Información de contacto
New Hall, New Road, RM41AJ, Romford, Reino Unido
- 07712884955
- info@thesnuslife.com
- thesnuslife.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Lost delivery of $100 plus
I ordered from here a couple of months ago and it took about 10 business days to receive items. I put in an order in November and it got lost in the mail. I reached out and the customer service is working with me to get another order. in store credit or a refund.
Snuslife
My favorite website to purchase snus products from. Easy delivery and customer service is very helpful.
Great help
Unfortunate that my shipping keeps getting delayed but I know it’s not their fault as they helped me very much to get an update on my order what’s going on and helping me get store credit for the unshipped items. Rickey and Sophie were amazing help and emailed me back almost daily when I was having issues with my orders
Amazing snus good delivery amazing…
Amazing snus good delivery amazing amaizing amaIng
Package went MIA
Im working in Utqiağvik, Alaska, the end of the earth. I order packages in bulk and for some reason the package was returned. Sophie was very professional in handling my issue and had another package in delivery the same week I notified Snuslife of the problem. Thank you Sophie!
Amazing Customer Service
Had a shipping mix up and Sophie was able to solve it for me immediately and go out of her way to make sure I was being comped fairly so I could get my original order back without hassle to me!
Zyn order
My package experienced quite a long delay. But when i contacted customer service they were very responsive and willing to help. Very kind people that were willing to help. Will definitely be ordering again!
Great Customer Service Great Product.
Best in the game!
Best in the game!! Great selection and great customer service.
Fantastic products, amazing customer service!
I have absolutely loved buying from The Snus Life. They have always been super quick to ship out and receive my items within a week. Unfortunately, the USPS had some issues and I was not able to receive my recent order. The customer service team has been very helpful and even offered me a full refund. They always answer quickly, are very friendly and always work to find a solution. They are one of the best customer service I’ve ever experienced. I really appreciate their help and will be trying to place another order soon!
The man the myth the legend Ricky.
Don’t take my word for it but read all these reviews that highlight and give this man his thanks. Ricky is the guy you want helping you. Ricky was able to get all my problems sorted and and he actually cares about the outcome of our orders and our satisfaction. Ricky is the backbone of “The snus life” whatever they pay him… it’s not enough. Thanks again.

Respuesta de THE SNUS LIFE LIMITED
Good customer service
Ricky was very helpful after I had an issue with my order.
Great Customer Service
They worked well with helping me with my order since there was a technical difficulty, but in the end they had really great service and were very straight forward with helping me fix my issue. Would fosure buy from again!

Respuesta de THE SNUS LIFE LIMITED
I had an order problem but thanks to…
I had an order problem but thanks to Ricky it got sorted out. Really good customer service and excited for my order to arrive.
Ricky very generous.
Was issues with shipping, Ricky called me and told me apologized and was going to do everything in his power to get me my package. Also offered to throw in a couple extra cans.

Respuesta de THE SNUS LIFE LIMITED
Great customer service!
Great customer service! Everything was handled professionally and quick!
Thanks Ricky!!

Respuesta de THE SNUS LIFE LIMITED
Brilliant service with fast replies and…
Brilliant service with fast replies and shipping!
Number 1 place to get your snus
Would recommend anyone to get your snus from Thesnuslife, I’ve used this company for roughly 6 years and they are always great. Just want to mention Ricky for his great customer service and help provided.

Respuesta de THE SNUS LIFE LIMITED
Great company
Great company
However took way too long for delivery and communication was near to none. However when spoken to by Ricky he made amends and sorted everything out.
BEST CUSTOMER SERVICE
Ricky has been absolutely helpful throughout my delayed package. We both came to agreements and sure enough I waited a little bit longer and my package will be here this week. Ricky you deserve 10 stars for the communication and just outright best service
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