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THE SNUS LIFE LIMITED Opiniones 

1022
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My order arrived in good condition and everything I ordered (plus an extra puck). Ordered late 9/13 and arrived afternoon of 9/23. I appreciate the deals and free shipping. Will order again.

Valorada con 3 estrellas sobre 5

As of right now, my order has been delayed for unknown reasons and when I reach out, I am given confirmation that they are working on sending out a new package for me. While I'd like to believe this,... Ver más

Valorada con 5 estrellas sobre 5

The customer service is like no other! I had a delivery to the United States and the postal service randomly sent it back. The Suns Life Customer service was quick to respond and even though it wasn’t... Ver más

Valorada con 5 estrellas sobre 5

Orders take quite a while to reach the United States, but most of the time that seems to be because they go through the New York City / New Jersey area, which increases the likelihood they get held u... Ver más

Información sobre la empresa

  1. Tabaquería
  2. también en la categoría
  3. Proveedor de tabaco
  4. Tienda de golosinas
  5. Tienda de vaporizadores

Escrito por la empresa

The Snus Life is a retailer of legal nicotine and tobacco products. Our aim is help people in the UK quit smoking and to promote the move to smoking alternatives. We believe our products are healthier and safer than smoking.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(1022)

70 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lost delivery of $100 plus

I ordered from here a couple of months ago and it took about 10 business days to receive items. I put in an order in November and it got lost in the mail. I reached out and the customer service is working with me to get another order. in store credit or a refund.

30 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Snuslife

My favorite website to purchase snus products from. Easy delivery and customer service is very helpful.

9 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great help

Unfortunate that my shipping keeps getting delayed but I know it’s not their fault as they helped me very much to get an update on my order what’s going on and helping me get store credit for the unshipped items. Rickey and Sophie were amazing help and emailed me back almost daily when I was having issues with my orders

29 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Package went MIA

Im working in Utqiağvik, Alaska, the end of the earth. I order packages in bulk and for some reason the package was returned. Sophie was very professional in handling my issue and had another package in delivery the same week I notified Snuslife of the problem. Thank you Sophie!

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing Customer Service

Had a shipping mix up and Sophie was able to solve it for me immediately and go out of her way to make sure I was being comped fairly so I could get my original order back without hassle to me!

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Zyn order

My package experienced quite a long delay. But when i contacted customer service they were very responsive and willing to help. Very kind people that were willing to help. Will definitely be ordering again!

26 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic products, amazing customer service!

I have absolutely loved buying from The Snus Life. They have always been super quick to ship out and receive my items within a week. Unfortunately, the USPS had some issues and I was not able to receive my recent order. The customer service team has been very helpful and even offered me a full refund. They always answer quickly, are very friendly and always work to find a solution. They are one of the best customer service I’ve ever experienced. I really appreciate their help and will be trying to place another order soon!

28 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The man the myth the legend Ricky.

Don’t take my word for it but read all these reviews that highlight and give this man his thanks. Ricky is the guy you want helping you. Ricky was able to get all my problems sorted and and he actually cares about the outcome of our orders and our satisfaction. Ricky is the backbone of “The snus life” whatever they pay him… it’s not enough. Thanks again.

31 de octubre de 2025
Opinión espontánea
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Devin,

I appreciate the kind words im glad we could get this all sorted for you

Thanks
Ricky

Valorada con 5 estrellas sobre 5

Great Customer Service

They worked well with helping me with my order since there was a technical difficulty, but in the end they had really great service and were very straight forward with helping me fix my issue. Would fosure buy from again!

15 de noviembre de 2025
Opinión espontánea
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Rob,

Can you please email me on info@thesnuslife.com and i can get this ammended ASAP for you

Thanks
Ricky

Valorada con 5 estrellas sobre 5

Ricky very generous.

Was issues with shipping, Ricky called me and told me apologized and was going to do everything in his power to get me my package. Also offered to throw in a couple extra cans.

7 de octubre de 2025
Opinión espontánea
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Lincoln,

I have responded to all your queries and am unable to see any pending emails

Rest assured i will get this amended for you ASAP

Thanks
Ricky

Valorada con 5 estrellas sobre 5

Great customer service!

Great customer service! Everything was handled professionally and quick!
Thanks Ricky!!

11 de noviembre de 2025
Opinión espontánea
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Sam,

Apologies for this, your email must have slipped through!

I will try to locate it now!

Thanks
Ricky

Valorada con 5 estrellas sobre 5

Number 1 place to get your snus

Would recommend anyone to get your snus from Thesnuslife, I’ve used this company for roughly 6 years and they are always great. Just want to mention Ricky for his great customer service and help provided.

5 de noviembre de 2025
Logotipo de THE SNUS LIFE LIMITED

Respuesta de THE SNUS LIFE LIMITED

Hi Mikey,

Thank you for taking my call, glad i could update you on the slight delay we experienced with our new courier account !

Thanks
Ricky

Valorada con 5 estrellas sobre 5

Great company

Great company
However took way too long for delivery and communication was near to none. However when spoken to by Ricky he made amends and sorted everything out.

3 de noviembre de 2025
Valorada con 5 estrellas sobre 5

BEST CUSTOMER SERVICE

Ricky has been absolutely helpful throughout my delayed package. We both came to agreements and sure enough I waited a little bit longer and my package will be here this week. Ricky you deserve 10 stars for the communication and just outright best service

9 de noviembre de 2025
Opinión espontánea

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