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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We needed somewhere to store a reasonable amount of stuff to give us time to decide what was needed and what wasn't when down sizing. The process was well explained and it is a very straightforward o... Ver más

Valorada con 5 estrellas sobre 5

From the emails, phone calls and meeting staff in person, it has been a great experience. Lauren and Co. were amazing and friendly throughout as well as helpful and informative when I had questions. C... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah at Space Program has been excellent throughout our use of this service. We're still enduring a wait for our property completion and Sarah has supported us all the way through. She showed us her... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The space program was a brilliant experience from start to finish. I found the 24 hour access very easy to use and all the trolleys and lift most useful. But the best part was all the help and advice... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalación de autoalmacenamiento

Escrito por la empresa

Welcome to a whole new world of self storage. Forget storage rooms where you need trolleys and lifts to get your stuff to your unit! At The Space Program,​ all our units are at ground level so you can drive straight up to them. We are the UK's number one container self-storage operator. We're located in the South West of England and we're here to provide you with the Space you need with​ prices that are out of this World....!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

467 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(467)

64 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service and a great site

Bike to Glasto used 2 units at the Avonmouth site. We can't praise the service, site or facilities highly enough. Dave especially was very helpful and accommodating, including when we asked for an additional unit at short notice. There's plenty of vehicle space unlike at other storage places and a clean toilet for customer use. Real care is taken with clients and in keeping the site clean.

8 de julio de 2024
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Respuesta de The Space Program

Afternoon Sandra. Thankyou for the review and kind words. We all work hard to ensure all our sites are, clean, tidy and our customers have Space. We hope to have the opportunity to support Bike to Glasto in the future.

Valorada con 5 estrellas sobre 5

Having 24 hour access was great and it…

Having 24 hour access was great and it was all so secure in there. The staff were very helpful and friendly

13 de junio de 2024
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Respuesta de The Space Program

Hi Lesley. Thankyou for your review and kind words, all our sites benefit from 24hr unlimited access and 24hr monitored CCTV.

Valorada con 5 estrellas sobre 5

Efficient and friendly staff.

Efficient and friendly staff a joy to deal with.

13 de junio de 2024
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Respuesta de The Space Program

Hi Paul. Thankyou for your 5 star review. We all work hard to ensure that storing with The Space Programme is easy and straightforward.

Valorada con 5 estrellas sobre 5

Highly recommended, excellent service

After moving to Tewkesbury and starting refurbishments on our new home, I suddenly found out the house needed a full rewire so I had to make space for them to carry out the work. I had previously spoken with Crystal at the Space Program and she had been friendly, professional and not at all pushy so I gave her another call and she very quickly arranged for me to come and view the different available units. I was able to start the hire from the following day which allowed me to hire a van and move everything into the unit that I needed to. Throughout the period of hire, I had to go in and out of the unit regularly to retrieve items and put others into storage and Crystal was always on hand with a smile and a friendly chat which made the whole experience much more personable and significantly helped to ease the stress of moving.

If I were to hire a storage unit in the future, I would not hesitate to get in touch with Crystal at the Space Program. Very highly recommended, can't fault it.

13 de junio de 2024
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Respuesta de The Space Program

Afternoon Mike. Thankyou for your 5 star review and kind words, Crystal will be pleased that we were able to meet your needs quickly and efficiently.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Great customer focus and Dave was totally brilliant in all respects. Can’t recommend the Space Programme at Avonmouth highly enough.

13 de junio de 2024
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Respuesta de The Space Program

Afternoon Dennis. Thankyou for the 5 stars and your recommendation. We be pleased to help you with any future storage needs.

Valorada con 5 estrellas sobre 5

Used them for nearly two years now and…

Used them for nearly two years now and they bend over backwards to help. Super secure.

13 de junio de 2024
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Respuesta de The Space Program

Hi Jason. Thank you for your 5 star review and kind words. We all work hard to ensure our customers are happy and receive the service they deserve.

Valorada con 5 estrellas sobre 5

Highly recommend

We used The Space Program as a business storage solution for around 3-4 years. The team that run the sites are brilliant, they take such pride in the presentation of the units and they provide very high quality customer service. It must be said that Dave (based in Avonmouth) is exceptional and will do everything he can to help in many situations. I would recommend them to anyone looking to use self storage (for business or personal use), I would use again in a heart beat if needed. The site's are secure and it's evident that as a company they take security very seriously.
They are competitive, trustworthy and true to their word. All of which are rare to find in a business these days.

25 de abril de 2024
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Respuesta de The Space Program

Hi Chris, thankyou for the review and kind words. It was a pleasure to work with you and the team, we will be here to help if you need storage in the future.

Valorada con 5 estrellas sobre 5

Highly recommend

The space program team were extremely helpful, we needed a storage unit really last minute and were able to get the keys to the unit the same day we enquired with them. They were really flexible with the amount of time we needed the unit for and were really helpful throughout! Highly recommend :)

8 de abril de 2024
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Respuesta de The Space Program

Hi Caitlin. Thankyou for your review, Rhys will be pleased that were able to help with your storage needs, we always aim to provide storage when our customers need it.

Valorada con 4 estrellas sobre 5

Good, secure Storage

Storage dry, secure, accessible with good access on site. Nice to have a helpful site manager in working hours. Invoices regular. Nothing not to like really.

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Fantastic set-up.

Fantastic set-up, brilliant people, easy, safe and secure access. Getting storage with the Space Program made my life a lot easier when it came to moving house. The team is always helpful and friendly, making the experience hassle-free and great value.

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Last minute help

I needed a last minute help to find a storage place near me as my moving siruation suddenly changed. The staff was extremely kind and helpful even though it was a Good Friday morning. They talked me through everything patiently and I could move my stuff into one of the storage containers that day. I love their flexibility, willingness to help, kindness and little freebees I got. Especially a can of drink as we were too busy to buy any 😊

29 de marzo de 2024
Valorada con 5 estrellas sobre 5

Huge Thanks to Ian

Ian without a doubt made this experience one to be recommended. An incredibly helpful, friendly and very efficient addition to your team. The location and 24 hour access was an added bonus.

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Great experience

Clean, dry storage units. Felt secure with easy access when needed.
Dave, the manager on site, was so helpful and kind. Also, despite his doubts, made a lovely cuppa tea!
Would highly recommend and use again.

25 de abril de 2024
Valorada con 5 estrellas sobre 5

Honest and professional service

The reception staff are very welcoming and friendly, and will make sure your experience is a positive one. There is a wide range of containers, one to suit your needs. Access is 24/7 which makes it very flexible.

15 de enero de 2024
Valorada con 5 estrellas sobre 5

Great experience

Had a great experience using the space programme, wouldn’t hesitate to recommend. Had stuff in storage for 5+ years.

16 de enero de 2024
Valorada con 4 estrellas sobre 5

Sarah made my experience great

Sarah made my experience great. She is brilliant. I appreciated the flexibility that you give with regards to notice. When you are in the situation I was in ( not knowing a completion date and then when told one it changed) this is invaluable.
The units are clean and dry. Sarah advised on the unit size that I required and got it spot on. She also made sure that I was able to lock and unlock it which may sound like a simple thing to do however anything mechanical causes me anxiety and she made sure I was confident in using it.
My only criticism would be that the roadway to my unit had some huge potholes. As it was raining a lot during my storage time these would fill with water and I got quite muddy however everything else was excellent. Thank you.

15 de enero de 2024
Valorada con 5 estrellas sobre 5

Very good customer service

21 de diciembre de 2023
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Respuesta de The Space Program

Hi Raquel. Thank you for your review and 5 stars, we all work hard to ensure all our customers receive excellent customer service.

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