****Edit **** Customer services have reimbursed my delivery charge. I ordered the trainers again and am awaiting their arrival 🙏 Ordered for the first time this week. Waited on my new trainers to... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely disgusting company no customer service whatsoever. DO NOT buy from this company they do not chase delayed orders and use the worst courier service EVRI which you only have a fifty percent c... Ver más
La empresa ha respondido
Fantastic help & replacement items arranged when the courier failed to deliver. I was kept up to date all along & the matter speedily resolved! All orders are normally very efficient & goods at a good... Ver más
La empresa ha respondido
Needed an address updated on my order and this was sorted for me very quickly without the need for too much back and forth! Customer services were super friendly and helpful, very smooth customer expe... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At The Sports Edit, we want to inspire your movement. As part of the Marks & Spencer family, we bring you a trusted, curated selection of the world’s most exciting activewear brands. From global names like Nike, Adidas and On, to emerging brands like Sweaty Betty and Varley, we’ve got you covered for any activity. Shop with confidence, knowing you’re backed by M&S’s legacy of trust, style and value. *Enjoy FREE shipping on UK orders over £70, FREE UK returns/exchanges, and 10% off your first order.*
Información de contacto
London, Reino Unido
- support@thesportsedit.com
- thesportsedit.com
4,0
Muy bueno
938 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Grateful to Sofia from Customer…
Grateful to Sofia from Customer services who was exceptional in handling my case related to delivery issues. Incredible, timely and highly commendable. Will be shopping here again.
9 de enero de 2026
Opinión espontánea
Respuesta de The Sports Edit
Hi Lucius, Thank you for your kind review! We’re so pleased to hear that we were able to help. We look forward to welcoming you back again soon.
Always here to help,
The Sports Edit Team
Helpful and responsive customer service, great deals
I was impressed with the sale deals offered on The Sports Edit so ordered myself some pieces. Due to the bad weather I expect, there were a few delays in the tracking info updating on the courier website. I spoke to Sofia in Customer Service and she was very helpful and responsive.
I’m impressed and will definitely buy from here again, especially as they offer a rewards system.
Thanks!
9 de enero de 2026
Opinión espontánea
Respuesta de The Sports Edit
Hi Chloe, Thank you for the lovely positive review! We’re so pleased Sofia could help and that you were happy with our assistance. We really appreciate your support and look forward to welcoming you back again soon.
Always here to help,
The Sports Edit Team
Badly packaged, missing items
I received my package today which arrived in a very thin black bin bag. I thought it was a badly wrapped parcel from vinted. Two of my items are missing, I've been charged for them and I'm trying to follow up on that now with customer service.
After emailing customer services they very quickly established this had got damaged in transit and helped me with my missing items. Great customer service and I will happily use this website again.
8 de enero de 2026
Opinión espontánea
Respuesta de The Sports Edit
Hi Melanie, Thank you so much for the 5-star review! We’re really glad we could get this resolved quickly for you, and appreciate your kind words about our customer care team :).
Always here to help,
The Sports Edit Team
Very good support from Waqar
This is the first time I had brought anything from Sports Edit - I brought my granddaughter trainers but unfortunately they were too small and there were no longer any at the correct size.
The support member of staff Waqar was really helpful and helped me get a refund even though the gift was slightly over the refund period of 30 days. Many thanks
31 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Thank you for the lovely 5-star review! We’re so glad our team could help, and really appreciate your kind words.
Always here to help,
The Sports Edit Team
Order enquiry
Waqar replied promptly with my enquiry he was professional friendly and informative. A pleasant experience.
3 de enero de 2026
Opinión espontánea
Respuesta de The Sports Edit
Hi Therese, thank you so much for taking the time to leave us a positive review of your experience with our team! Your feedback is greatly appreciated, and we will be sure to pass on your kind words to Waqar.
Always here to help,
The Sports Edit Team
Prompt excellent help.
3 de enero de 2026
Opinión espontánea
Respuesta de The Sports Edit
Hi Fran, thank you so much for the positive feedback! We really appreciate it.
Always here to help,
The Sports Edit Team
Excellent customer service
Excellent customer service from Sofia - thank you!
31 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Samantha, thank you so much for your very kind review! We are so pleased to hear that our team were able to help with your query 😇.
Always here to help,
The Sports Edit Team
Amazing customer service
Amazing customer service on right time for cancellation and assistance on further ordering
1 de enero de 2026
Opinión espontánea
Respuesta de The Sports Edit
Thank you for your positive feedback, and the 5 stars!
Always here to help,
The Sports Edit Team
Very grateful to the sports edit
My first time using the sports edit. I ordered some trainers for my granddaughter for Christmas in November.
Unfortunately, she didn’t like them, and it was only then I realised that Christmas returns only started in December.
They were very expensive and I was worried I would lose all that money but Waqar was very helpful and arranged a refund for me.
I’m very grateful and would definitely use them again.
31 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Gemma, thank you so much for your very kind, 5 star review! We are so pleased to hear that our team was able to help with your query.
Always here to help,
The Sports Edit Team
Don’t use these cowboys
Don’t use this company totally and utterly a joke ordered items for a Christmas present still waiting nearly a week later no one to call the number just cuts you off then they send you a email they are busy
30 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Paul, We’re very sorry to hear this and appreciate you taking the time to leave feedback.
We can see that our customer care team responded to your email promptly and that your parcel has since been delivered. For the latest updates, we recommend checking your tracking link, as this shows all courier information in real time.
If there’s anything else we can help with, please do reply to our email and we’ll be happy to assist.
Always here to help,
The Sports Edit Team
Great customer service
Great customer service. Required assistance with receiving a pdf receipt and response from Waqar was prompt and helpful. Thank you.
27 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Avneet, thank you so much for your positive feedback! We are so pleased to hear that we could help with your query :).
Always here to help,
The Sports Edit Team
Ordered the wrong item by mistake
Ordered the wrong item by mistake, waqar was quick to respond and extremely helpful. Would definitely recommend.
26 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hey Karen, thank you for your kind feedback! We’re delighted to hear that everything was all sorted for you quickly.
Always here to help,
The Sports Edit Team
Waqar really helpful and impressed
Waqar really helpful and impressed
26 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Paul, thank you for your positive review! We are so pleased to hear that Waqar was able to help with your query.
Always here to help,
The Sports Edit Team
I ordered something in error
I ordered something in error, I sent an email and had an almost immediate response to say they had cancelled the order and refunded me.
This was on Christmas Day ! So exceptional service
25 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Michelle, thank you so much for your 5-star review! We’re really glad we could help get everything sorted quickly for you during this festive period. We truly appreciate you taking the time to share your experience.
Always here to help,
The Sports Edit Team
Fast delivery
Really good experience ordering from this company. Ordered late at night and shipped and received in a day. Same with my partners order. Really happy with the service :)
8 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hey Imogen, thank you for the 5-star review! We’re delighted everything arrived so quickly and that both orders went smoothly. Really appreciate you sharing your positive experience, and we look forward to welcoming you back again soon :).
Always here to help,
The Sports Edit Team
Good customer service
I ordered a pair of leggings for a Christmas present at the busiest time of year. My delivery was delayed with Evri so I contacted customer services. Waqar raised a query and it was resolved-receiving my parcel within a couple of days. Thank you
22 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Andrea, thank you for the wonderful review! We’re so glad we could help get this all sorted for you just in time for Christmas, and we’ll be sure to pass your kind words on to Waqar :).
Always here to help,
The Sports Edit Team
Great customer service from start to…
Great customer service from start to finish. Super responsive customer service with a personal touch.
Thanks
21 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Cameron, thank you so much for the lovely 5-star review! We’re really pleased to hear you had a great experience and greatly appreciate your kind words.
Always here to help,
The Sports Edit Team
Fantastic Customer service
Customer service was great. I had ordered 2of same item in error. First one arrived then second one didn't. Customer service checked courier tracker and could see item undelivered. Refund was made immediately. So refreshing to have great customer service. Will definitely use this site again. Well done 👍
19 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Catherine, thank you so much for your wonderful review! We’re really glad we could help resolve this quickly, and greatly appreciate your kind. We look forward to welcoming you back again soon.
Always here to help,
The Sports Edit Team
The excellent Sport Edit
Great company to deal with.
Goods as ordered
Delivery as specified
First time we have dealt with Sport Edit.
Jasmine Customer Service
Excellent
Thank you Jean and Eric
18 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Hi Jean & Eric, Thank you for the wonderful 5-star review! We’re so pleased your first experience with us was a great one, and we’ll be sure to pass on your kind words.
Always here to help,
The Sports Edit Team
Excellent prices
Excellent prices, products and speedy delivery. How it should work!!
18 de diciembre de 2025
Opinión espontánea
Respuesta de The Sports Edit
Thank you so much for your very kind review! We’re delighted to hear that you’re happy with your purchase from us :).
Always here to help,
The Sports Edit Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.