I had a similar experience to most people--I ordered a Nightwing hoodie in September 2025 but never received it. I didn't get a shipping update beyond one email response in October. Sucks cause I was... Ver más
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Consulta las opiniones de los clientes
I placed an order for two hoodies about a year ago and never received it. I've been e-mailing and messaging on their Insta looking for a refund or at least an update on my order. Ghosted Completel... Ver más
I'm reviewing a lot of other comments made on this Trustpilot page and don't understand how you can call Urban Sports Culture "scammers"? Yes - the delivery does take some time but every time I c... Ver más
company is not legit at all. the man who runs it is lazy & hostile when you email him repeatedly asking for a shipping number or a refund. I’ve had to dispute with my bank because he picks and chooses... Ver más
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Purchased the Venom hoodie and Dragon…
Purchased the Venom hoodie and Dragon Ball hoodie and everything was perfect. Not sure how people can say they're a scam. It's a small business so it takes time but they are def legit.
Great quality and good customer service
Pre-ordered a spider-man hoodie and it looks and fits so good. Excellent customer service too.
Horrendous and terrible shopping experience
Useless "customer service". They just copy and paste their previous reply to me without even addressing my concerns. I've been waiting 3 months for a pair of shorts. No updates, no shipping info, no confirmation that they have processed the order only that it has been received. Truly very bad. Please dont run a business with overseas shipping if you dont know how to.
Useless "customer service" if that is…
Useless "customer service" if that is what you can call it. I just keep getting told to wait.... I've been waiting 3 months for a pair of shorts. No updates, no shipping info, no confirmation that they have processed the order only that it has been received.
Scammers
Scammers. Ordered in may and got the runaround after a few months and no shipping notification it’s been 6 months and they are saying they cannot refund me. Awful business if you can even call them that.
Great shorts
I got my shorts and I love them! They were better than I expected. Took a little long but overall my experience was great! They also fit perfectly definitely ordering more
Kept Their Promise! - Order Fulfilled (VERY HAPPY)
I'm reviewing a lot of other comments made on this Trustpilot page and don't understand how you can call Urban Sports Culture "scammers"?
Yes - the delivery does take some time but every time I contacted the team, they responded with updates. Just because an item takes time to be manufactured doesn't mean that the "Urban Sports Culture" team have run off and are unreachable.
I, for one, am EXTREMELY pleased with the quality and design of my Dragon Ball hoodie. I will be ordering from their website again. Have patience and trust that it will reach you.
SCAMMERS
This company is not legit. Please believe the negative reviews that they will not ship or fulfill your order. I placed an order in February 2024 and I still (as of 12/12/2024) have NOT received it. I’ve reached out several times and I’ve either been ignored or told to wait. I commented all over their Instagram months ago and they deleted the comments. Someone emailed me shortly after and said my order wasn’t fulfilled, but that it would be fixed and shipped. That was in May and 7 months later, STILL NO SHORTS! Do not waste your time or money. I’m looking into other means to expose this company and have their website and socials shut down.
Literally bought Shorts in August!
Literally bought Shorts in August!!
Charged and paid immediately.
It is now December, Still nothing.
I have reached out to them and they say "it's about right, shipping soon."So Very disappointed 😞. My daughter recommended this site for Spider-Man shorts she wanted for her Birthday.
Do not Buy!
PROCEED WITH CAUTION
I have NOTHING positive to say about this "company". After 45+ days of nothing but the run around and wasting $226 I am over it!! All they do is give you endless excuses, "wait longer" "you will love your items when they arrive", and when you question them at all, the tone gets very different!
Be warned, they will not refund your money, will become defensive when you question if they are legit and regardless of how LONG it has been they will consistently say that they are still within the time-frame even though their site states differently. The catch-all is that they put times may take longer to cover the fact that your order never ships! And they will NEVER reach out, you ALWAYS have to reach out! So proceed with caution ⚠️!
Do NOT trust this company
Do NOT trust this company. What a mistake ordering from them. I ordered three pairs of shorts in JANUARY. It is now November. And I haven't so much as received tracking information.
Their support has given me the total runaround. If you call them out on social media they will either ridicule you and then delete your comment, or just delete your comments totally. Super shady, don't want any of the victims of their scam to inform others to hopefully save their money.
Their comments and shares are a bunch of people who "have received" their items but look around online, I'm not the only one in this boat. These are either bots or friends of the business owner trying to make it seem legit and gaslight those who have been scammed.
This company is an absolute scam. Save your money.
Delivery did take a long time but worth…
Delivery did take a long time but worth the wait!! The shorts are quality.
Good material,the designs are exactly…
Good material,the designs are exactly as in the photos and good customer service always
Dont use urban sports club
I had previously onefit and was very happy about it. Now they changed it to urban sports. This app is terrible. I had to update my payment card now 4 times and it keeps disappearing from the app. Due to this my account was just suspended. In the meanwhile a lot of the classes from one fit are nowhere to be found, even tho the studios say that they will continue their contracts with them and the check-in doesn't work. Because of this i have to pay extra for no-show even thogh i was there. I complained it to costumer center 2 weeks ago and had no reply from them yet. Avoid
Failed order/no contact
So i ordered a pair of shorts from them. I regretably put the wrong address by 1 number and contacted them instantly. They responded and said they would look into it. An invoice was put in for the wrong address regardless and shipped. I was able to track the package up until we got hit in FL by milton. after that it was booked as "failed delivery" and sent back. went back and forth to get info on this. Last email was 10/19 sent by them letting me know they would look into it. Radio silence since. No shorts, and down 45$ as they didnt re-imburse me the cost of the shorts (obviously not worried about the cost of shipment it was my mistake) I attempted to try to reach out again today 11/10 so hopefully i get something but for now 1 star review when i rather put 0 stars.
Commander en octobre 2023 jamais reçu…
Commander en octobre 2023 jamais reçu ma commande plus de 100€ jamais rembourser service après vente de m***** toujours des excuses !!!!!!!
J’attends toujours !!!!!!!!
N’achèter jamais la bas
Urban Sport Culture
I’ve ordered a couple times from this company. May take a bit longer to come in but it’s worth it everytime. Quality for the price is great.
I have ordered a bunch of times from…
I have ordered a bunch of times from them and will continue to do so! They have an amazing community behind them, great support, and their overall products are amazing! I love this company, not just for the products but the people behind this small company. While orders can take a while to get shipped, they always come through with a great product. Along with that, they are open about what they are doing to make this better to avoid it next time.
They took a while to arrive but were…
They took a while to arrive but were completely worth it
The Urban Sports Culture was so…
The Urban Sports Culture was so amazingly great with customer service and product shipping.
The best anime shorts on the market right now and they are always dropping new and better gear. Can’t wait to get my next pair here soon.
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