Every thing went smooth, and good communication all along from start to finish.Even got the payment email with payment link the same day they got the phone.I like that they offer an option to send in... Ver más
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Consulta las opiniones de los clientes
I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Ver más
Selling my Moto Razr was fast and easy. All I did was reset it, pack it up, and stick on the prepaid label. Within a day of it’s delivery I was paid the amount promised into my PayPal account. Communi... Ver más
They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Ver más
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Información sobre la empresa
Escrito por la empresa
It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.
Información de contacto
Memorial Ave 53, 37684, Mountain Home, Estados Unidos
- thewhizcells.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 93% de las opiniones negativas
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They let you pick a price but when they…
They let you pick a price but when they get ur iteam its a different price

Respuesta de The Whiz Cells
My experience was Great!
I was initially quoted twice as much as any other place online for my iPad Mini (which I expected to be reduced for "some reason" once it was received) and I received the Entire amount!
I reached out through email because it took longer than expected for them to receive (but then realized that was due to the weather) and I received a very quick response from them calming my worries.
Once they did receive it it was very quickly ready for deposit into my account of choice.
I would definitely recommend AND use again.
I’ve sold a dozen phones to them
I’ve sold a dozen phones to them. Unlike their competitors, they didn’t try and change the offer last minute and claim some mystery damage (looking at you gadgetpickup). In fact, one time they gave me a little extra saying the phone was in better shape than I claimed. Great company.
Do not trust them
Was quoted a good price and reviews seemed positive. They claimed my phone had deep scratches with a photo to “prove” it. The photo was of some other phone and did not show my ID number. Their next rebuttal did not show a photo of my phone with scratches and the MEI at the same time. My phone was nearly perfect but how can I argue with their photo? How could I believe they would return it? I took their low ball offer. Read other reviews. No one should trust them. Repeat: do not trust them.

Respuesta de The Whiz Cells
Unsatisfied
I was given an estimate for 1 amount. When my device was received, I received an amount totally different. I will not ever recommend dealing with this company.

Respuesta de The Whiz Cells
Excellent help
They really helped me through the process, and gave me a great price for our phone!
Seamless experience
Seamless experience. Was offered more for my phone than any other similar service and the check cleared faster than any check I have EVER cashed lol
Quick and efficient service!
This company was so quick with everything! From their cash offer for my device which was much higher than a competitor’s to their providing the shipping label and instructions for mailing and the quick turnaround of 1 day to review my phone and complete the transaction! I am very impressed and will gladly recommend them! The sale was completed in 5 days including the weekend! I’m a very happy customer!
Price changed drastically from what was…
Price changed drastically from what was quoted....

Respuesta de The Whiz Cells
Reliable …
I appreciate all the support I received during the process. The amount I was paid was fair.
Not a good experience …
Edited: The company did respond with a small additional payment, which is appreciated.
I doubt there's any point to this review as the company will refute anything I say. However, I was quoted $70 for my Note 9. It was in excellent condition. They claim burn in on the screen and scratches on the screen. They sent me pictures that don't show anything. They dropped my offer to $10. I accepted it simply because I feared the phone being destroyed in return shipping. Oh, and they cited a missing charger. Logical, since I'm sure they don't have any there. I'll stick to selling on Marketplace from now on.

Respuesta de The Whiz Cells
Very easy and pleasant experience
Very easy and pleasant experience. I contacted customer service multiple times and they were extremely friendly and quickly responsive. I would definitely recommend Whiz Cells when selling back your old device. A++ for sure
Process was good, until the offer
I liked the process, except for the final offer. They offered me $15 less because my screen was scratched. But they sent me pics of someone else's phone with many scratches, including on the "rim". I took pics of mine before I sent it in. I had two small scratches. But I didn't know how to dispute it, and I figured the person that made the decision wasn't going to be honest anyhow.
Very easy to work with!
Just purchased a new Google pixel 10, and had a one yr old pixel 8a to sell. The Whiz cells gave me a quote on line, then sent label for me to ship. They cofirmed when it was received, accepted the trade in, and had a deposit my pay pal the next day. Very easy to deal with! And after donating lots of cell phones, tablets, etc, it's nice to actually get some money back on them. Will definitely use again
Quick and trustworthy
Great customer service
Great customer service , fast delivery , promt rerspont and willing to work with you
Was quoted one price for 4 iphones and…
Was quoted one price for 4 iphones and they received them and only gave 1 amount quoted. Said the other 3 had scratches on sides and battery health was 84%. The iPhones were 3 years old they should have known this. So cut the quote down $220. I should have gone with other company.
Got a lowball comparing to other…
Got a lowball comparing to other platform when they downgrade ur devices.

Respuesta de The Whiz Cells
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