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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Every thing went smooth, and good communication all along from start to finish.Even got the payment email with payment link the same day they got the phone.I like that they offer an option to send in... Ver más

Valorada con 5 estrellas sobre 5

I was able to get the information pretty easily to sign in to whiz cells, how to proceed with getting the shipping label at post office, getting my phone shipped. Able to keep track of where my packag... Ver más

Valorada con 5 estrellas sobre 5

Selling my Moto Razr was fast and easy. All I did was reset it, pack it up, and stick on the prepaid label. Within a day of it’s delivery I was paid the amount promised into my PayPal account. Communi... Ver más

Valorada con 3 estrellas sobre 5

They offered me $80 for my old phone after I explained the condition very well. After they received it, they sent me an adjustment email saying that there were some scratches on the screen, so actua... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de reciclaje y desbloqueo de teléfonos móviles

Escrito por la empresa

It's easy to sell smartphones and tablets online with The Whiz Cells. Just locate your device, answer a few quick questions about it & get your cash offer. You can sell devices that are not paid off or even cracked. Get fast cash for your mobile electronics. All orders are processed by the next business day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

319 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 93% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(319)

81 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Reneged on Original Offer and Reduced by Almost 50%

Gave me an offer for $130 for an iPhone XS Max, then later lowered it to $70. Cited minor scratches on the screen that were not there before (I always had a screen protector on).

16 de octubre de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

Hi Felix, thank you for the review. However, this phone has not always had a screen protector on it. This phone has multiple deep scratches on the screen. We have a link to the picture of this phone for others to see the actual condition. https://app.screencast.com/mOjQeMfbR4jcL

Valorada con 5 estrellas sobre 5

Wonderful experience

My experience was awesome! From the initial walk through pricing to accepting the offer was top-notch. Will definitely recommend to my family and friends!

17 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It would have been less frustrating and…

It would have been less frustrating and more stress relieving to have just crushed my phone with a hammer than to try to work with The Whiz Cells. Their initial offer was low, but acceptable. They then "found" some things wrong with the phone that were questionable and reduced their offer by 90%. This left me with a credit for less than any of their gift card options could be issued for so the whole thing was a waste of time.

21 de octubre de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

Hi Charles, the phone you sent in was not fully functional and also had a battery that was swolen. The battery would have to be replaced. The back was coming off because of the swollen battery, and the charge port was bent. The battery and charge port had to be replaced. Pictures https://app.screencast.com/cvrNo7ZH6Enxz
https://app.screencast.com/8pw2wROuBsuup

Valorada con 5 estrellas sobre 5

I thought this was to good to be true…

I thought this was to good to be true but I was wrong. They offered me the most for my phone and they made the process very easy. My check came in the mail very quickly after sending my phone in the mail. What a nice surprise!

20 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good.

Overall excellent experience. I have sold a couple of other phones to them before, and I would sell to them again..

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sold a Mint Samsung Phone

Figured I'd write a review since they're important when it comes to selling used items.

I originally had a pixel 9, but lost it on a trip. I didn't want to buy the same phone so I bought the Samsung 25 ultra and had it for around 5 or 6 months. I had a clase and a screen protector but still dropped it a few times. Because of the protection there werent any scratches or dents. I submitted my phone as a mint (with at least 80% battery) since it was new. I did this because the pixel 10 came out so I wanted to buy that instead. I shipped my item to them and within 4 or 5 days I got my payment with the phone paid at the mint price. There wasnt anything regarding them trying to pay me for a "good" phone or power quality. So I think this place is fair and honest, and I'm glad I got paid what I thought the phone was worth. The amount they offered was also the highest compared to the other places I checked. I'd definitely sell to these guys again.

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sold my beat up iPhone 12

Did an internet search to sell my old beat up phone and WhizCell was the 1st to pop up. I made the right decision! They made it very easy to send ship and receive your payment. I received my secure payment link within 10 minutes of them getting my phone. Definitely use WhizCell for your cell phone selling needs!

8 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was given about 20% of what they…

I was given about 20% of what they offered me for a brand new phone with minimul issues.

7 de octubre de 2025
Opinión espontánea
Logotipo de The Whiz Cells

Respuesta de The Whiz Cells

Hi Sarah, minimal issues is quite a stretch when the top of the touchscreen does not work. Your iPhone 14 is not brand new. Your phone is just shy of 2 years old.
Model Description: IPHONE 14 PLUS PURPLE 256GB-USA
IMEI: 352073501518550
IMEI2: 352073501461496
MEID: 35207350151855
Serial Number: N203L0WMCQ
Telephone Technical Support: Expired
Repairs and Service Coverage: Expired
Repairs and Service Expired By: 1 Year, 11 Months and 26 Days
Repairs and Service Expiration Date: 2023-10-12
Estimated Purchase Date: 2022-10-13
Warranty Status: Coverage Expired
iCloud Lock: OFF
Demo Unit: No
Loaner Device: No
Replaced Device: No
Replacement Device: No
Refurbished Device: No
AppleCare Eligible: No
Valid Purchase Date: Yes
Activation Status: Activated
Registration Status: Registered
Purchase Country: United States
Locked Carrier: 10 - Unlock.
Sim-Lock Status: Unlocked

Valorada con 5 estrellas sobre 5

Very efficient and fast payment

First time selling my phone on Whiz Cell. Very painless experience. They communicate very well and their process if very efficient. I got paid much quicker than expected. Highly recommend!

6 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome experience selling my 10 year…

Awesome experience selling my 10 year IPad Pro from start to finish, Very fast payment once they received my device.

Shipping was a little slow based on being sent USPS ground hazard n charge based on the battery, but other than that great experience

1 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

It was ok

Took $85 off offered price for supposed deep scratch in screen. The phone was replaced a year ago through asurion brand new. It was near flawless as I took pics before sending it in, I saw no "deep scratch". I decided to take the hit anyways. Probably seek elsewhere for next phone sell.
However, the payment transaction was same day, so that was a plus.

27 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Place to sell your used device(s)

I have used The Whiz Cells for the past couple years when I have upgraded my iPhone. I have been 100% satisfied with their service. From the estimate at the beginning to the payout at the end, they are professional, fast and I trust them 100%. I highly recommend them!

29 de septiembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Decent Service

Was quoted a good amount for my old iPhone 12 Pro. Sending the device in was easy and was given a tracking number. However, The Whiz Cells did not confirm receipt. They did follow up saying I needed to take action and approve or reject the adjusted quote due to light screen damage and excessive usage.

29 de septiembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

The customer service and responsiveness…

The customer service and responsiveness was great. I was a little disappointed that I didn’t get as much for my phone as I thought I would, but that’s OK. They are a reputable company, I would recommend them.

15 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick turnaround and payment

I sent in a iPhone 16 Pro on Saturday and it arrived at The Whiz Cells on Friday (USPS was super slow this week lol). I received the payout link the same day which is super impressive along with the fact The Whiz Cells was the highest offer of all other vendors I looked into. The only thing I don’t like is when receiving payment you have to provide so much personal information to the payment distributor (dob, cell phone, address).

26 de septiembre de 2025
Opinión espontánea

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