The Yellow Van Company Opiniones 

1569
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Harry has been absolutely AMAZING with helping us moving homes! From helping us carry the boxes and all our stuff and carrying them again on the stairs at the new property. I would highly recommend hi... Ver más

Valorada con 5 estrellas sobre 5

Harry has been fantastic and so was the overall experience with the company. A few tips to add: - Charging by time, as the The Yellow Van Company does (as opposed to charging by volume) has both... Ver más

Valorada con 5 estrellas sobre 5

This is my 6th or 7th time with YellowVan, I've moved too much in the last 8 years, but can always thrust this company for good service. Harry and Neil were on time, very friendly and informative, we... Ver más

Valorada con 5 estrellas sobre 5

Harry and Nick did a fantastic job helping us move home! Very helpful from start to finish and they were great company too. Would highly recommend using this company for your home move.

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Información proporcionada por diversas fuentes externas

The Yellow Van Company is there for you when you need a man with a van. London is a treacherous place, with cowboys left, right and centre ready to take your money and run. But worry not, because The Yellow Van Company is here to save the day and restore your faith in the man with a van.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,9

Todas las opiniones

(1569)

156 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We had a great experience with Neil and…

We had a great experience with Neil and James moving all of our stuff out of storage and into our new home. They were very efficient, a massive help and very polite the whole time. We would highly recommend them to anyone else looking for movers.

8 de junio de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hi Jack, thank you for the great review. Neil and James will be glad to hear this — getting everything out of storage and into your new home efficiently, while staying polite and helpful throughout, is exactly what we aim for. A storage-to-home move has its own knack to it, so it's lovely to know they made it such a smooth one from Beckenham (BR3) over to West Wickham (BR4). Thank you for the kind recommendation, and we're here whenever you need a reliable local removals and storage team again.

Warm regards,
The Yellow Van Company team

Valorada con 5 estrellas sobre 5

Efficient and professional

All good - Harry and Umar were very polite, professional and efficient!

7 de junio de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hi Gigi, thank you for the great review. Harry and Umar will be glad to hear they were polite, professional and efficient — that's exactly the standard we set ourselves on every move. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.

Warm regards,
The Yellow Van Company team

Valorada con 5 estrellas sobre 5

Prompt efficient and very friendly

Prompt efficient and very friendly. Appreciate Harry's effort! Highly recommend!

3 de junio de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hi Alan, thank you for the great review. Harry will be glad to hear his effort was appreciated — prompt, efficient and friendly is exactly what we aim for on every move. We're delighted he got your home move across London sorted so smoothly. Thank you for the kind recommendation, and we're here whenever you need a reliable London removals team again.

Warm regards,
The Yellow Van Company team

Valorada con 5 estrellas sobre 5

neil was great

2 de junio de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hi Luke, thank you for the great review. Neil will be glad to hear he looked after you so well — reliable, no-fuss service is exactly what we aim for on every move. We're delighted he got your house move from South Croydon (CR2) over to Wimbledon (SW19) sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable local removals team again.

Warm regards,
The Yellow Van Company team

Valorada con 1 estrellas sobre 5

AVOID

I booked them to move from London to Essex. DO NOT CHOOSE THEM IF YOU ARE DOING A LONG DISTANCE MOVE. I chose Yellow Van Company due to easy booking options, supposed premium service and hassle free moving promise, however, my experience was very far from hassle free.
We had booked 2 movers, who were new to the company, however this was not the issue and they were trying to help us to deal with the situation as best as they could, we did have major problems with the head office though.
Once everything was packed in the van, movers were contacting head office to get the best route and this is where we run into major issues. Company policy is to not use any roads that require a fee. This was not communicated to us at a time of booking, which ended up being crucial in our circumstances. This meant that instead of using Silvertown tunnel, head office instructed the movers to use Woolwich Ferry, which, of course caused very serious delays. At the time of booking, their website estimates travel time and their total journey estimate was 50 min of driving. Instead, we spent over 1h just queuing for ferry and total journey time took 2,5h (because of waiting for ferry, we were also stuck in rush hour, which would have otherwise been avoided by taking Silvertown tunnel route). This was a significant issue as we had only booked for 4h (which would have been plenty if we had taken correct route) and this meant that we had to pay extra £120 for overtime, which wasn't our fault. They wouldn't release our belongings until this was paid. If we had known, we would have just paid Silvertown tunnel fee ourselves. Because there was such a delay with the driving, movers then had to rush dumping our belongings at the house to avoid further charges. Instead of paying a small tunnel fee, we were left with £120 bill.
All in all, this was for from premium experience that I had expected. I ended up paying over 600£ for rushed, unpleasant experience that left me in tears. I would suggest looking elsewhere for your next move.
I also want to add that movers were in constant communication with the head office during this and we overheard a lot of harassment from the head office aimed at the movers. Just want to add that that we don't blame the movers, we blame the head office. For our next move, we will choose independent drivers who have provided much more premium services in the past.

16 de marzo de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hi, thank you for taking the time to share this, and I'm genuinely sorry your London to Essex move fell short of what you expected — that's not the experience we want anyone to have.
You've raised a fair point about our routing, and I want to own it: the fact that our standard route planning avoids toll roads should have been made clear to you at the time of booking, and it wasn't. I completely understand that, in your circumstances, you'd have happily paid the tunnel fee to save the time, and not having that choice explained up front is on us. I'm sorry for the delay and the knock-on overtime cost that followed.
I'd also like to reassure you on one point: how we speak to and support our team matters a great deal to us, and I'll be looking into what you overheard, because that's not the standard we hold ourselves to internally either.
We're a family-run business and we take feedback like this seriously — it's how we improve. The difficulty is that we've no record of a call from you and can't identify your booking from the name here, so I'd really appreciate the chance to look into it properly and make things right. Please do get in touch with us directly on 020 7870 1041 or drop us an email, and ask for the office manager.
Again, I'm sorry we let you down on this occasion, and I hope you'll allow us the opportunity to address it.

Kind regards,
The Yellow Van Company team

Valorada con 5 estrellas sobre 5

Harry was amazing!

Punctuality on point 5pm, even made a courtesy call 20 mins prior to say he was nearby (so much appreciated as was stressed) Harry followed through special requests and was a true pro throughout my removal yesterday. Very well planned & worked efficiently for the hours I booked. Great guy, thank you again Harry 👍

18 de marzo de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hi Fiona, thank you for such a lovely, detailed review. Harry will be glad to hear this — being on time, giving you that courtesy call ahead, and following through on your special requests is exactly the thoughtful, well-planned service we aim for, and it's especially good to know it helped when you were feeling stressed. We're delighted he made your flat removal from Streatham (SW16) over to Brixton (SW2) such a smooth one. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.

Warm regards,
The Yellow Van Company team

Valorada con 5 estrellas sobre 5

Excellent service and lovely guys!

Excellent service and lovely guys!! X

5 de marzo de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hello, and thank you for the great review. "Excellent service and lovely guys" is just what we like to hear — friendly, reliable service is exactly what we aim for on every move. We're delighted the team got your home move across London sorted so smoothly. Thank you for choosing us, and we're here whenever you need a reliable London removals team again.

Warm regards,
The Yellow Van Company team

Valorada con 5 estrellas sobre 5

Professional and efficient.

Connor and Beau have been absolute gems! Courteous, efficient and professional. Highly recommended. Already booked my next move.

5 de marzo de 2026
Opinión espontánea
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Respuesta de The Yellow Van Company

Hi Caroline, thank you for the lovely review. Connor and Beau will be glad to hear they were absolute gems — courteous, efficient and professional is exactly the standard we set ourselves on every move. We're delighted they got your flat move sorted so smoothly within Fulham (SW6). Thank you for already booking your next move with us — that means a great deal to a family-run team like ours, and we look forward to seeing you again.

Warm regards,
The Yellow Van Company team

Valorada con 5 estrellas sobre 5

Amazing service

I chose The Yellow Van Company through a recommendation and I wasnt disappointed.Arrived bang on time I showed the 2 operatives Jason and Brijesh what i needed moved and dismantled and they just got on with it no stress fome at all. Amazing work from Jason and Brijesh 😀 im even using the company again today for another job. I highly recommend this company and their prices are competitive.

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, Fast, Precise

Really really amazing ! Connor and Adam were super friendly, worked fast, Really clear and precise and overall a joy to work with !! Would absolutely book again if needed

17 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best Man with a Van Company we have ever used

I booked the Yellow Van Co - Very easy good communication and exceptional price and value - The Driver Niel arrived on time (having advised his eta earlier) The van was packed and nothing was a bother - drove across london to new house unloaded and he was gone - What a fantastic Guy what great service from all the staff we spoke to - Hats off to the Yellow Van Company Brilliant service - We will use these guys again . Thank You

14 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Neil was fanstastic

Neil was fanstastic, managed to get the job done in less time than booked. Would 100% recommend using.

15 de febrero de 2026
Opinión espontánea

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