I appreciated the quick responses and the patience when handling repeated requests for edits and changes. Two points I would have appreciated: 1. I never had the name of who I was dealing wit... Ver más
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Consulta las opiniones de los clientes
Right from the time of placing the order the customer service is excellent. Responses and turn around was super quick. And once approved the item was customized and shipped really fast. I got to see... Ver más
They did a great job communicating every step of the way and delivered in a very timely manner! It arrived before the person’s birthday and so I was very happy (I wasn’t expecting it to arrive in time... Ver más
I ordered a few customized gifts and the Things Engraved team went above and beyond to ensure I was satisfied with my order. They provided prompt responses and a super quick turnaround time on the moc... Ver más
Información sobre la empresa
- Tienda de regalos
- Tienda para bebés
- Tienda infantil
- Tienda de ropa
- Tienda de hobbies
- Joyería
- Tienda de trofeos
Escrito por la empresa
Things Engraved originally “opened shop” in 1982, with less than a dozen locations across Canada. Over the years, the company expanded into more than 100 retail locations stretching Coast-to-Coast. With changing times came changing strategies, and in January 2020 the company was purchased by online retailer Bloomex Inc., who introduced and implemented a successful online sales model which allowed both existing and new customers the opportunity to order the same high-quality, personalized gifts they have come to know and trust from the comfort of their homes – no need to go to a busy mall. They also reinvented their retail locations into trendy boutique style, retail storefronts offering one-stop mixed-market gift shopping with custom personalization done on the premises. For decades, Things Engraved has been the premier destination for Canadians seeking personalized gifts to mark that special occasion with a custom engraved or embroidered gift that is sure to be treasured. We have also recently started offering sublimation products – a process which allows you to personalize virtually anything! We now offer UV Printing, DTG, DTF and so much more! Under our new leadership, we will continue to offer the best personalized gifts that Canadians want at competitive prices.
Información de contacto
4095 Belgreen Dr, K1G3N2, Ottawa ON, Canadá
- 1-800-363-5053
- customerservice@thingsengraved.ca
- thingsengraved.ca
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Personalized Whistles for Hockey Coaches
Quick and consice services, good communication and arrived on time!
It was written exactly how I wanted it…
It was written exactly how I wanted it to be, so I was happy with that! The only small thing I was slightly disappointed with, was that I sent a picture of the font I wanted for the large print and they never used that, not sure if they didn't see the picture, or if it didn't attach. So instead of a circus font it was more like a old western font, regardless it's still very nice and I'm 98% happy with it and the cost was certainly reasonable!!!
Everything was easy
Everything was easy. Staff was friendly and helpful. Received items in time for Easter.
Great Experience
Order arrived on time and the team was very responsive in getting all the engravings executed to my specifications.
Amazing experience
The company was very responsive to all the questions I had and fast at getting proofs sent to me of the items I was ordering. When there was an issue with one item that arrived, the company fixed the issue extremely fast for me. Definitely would recommend ordering from Things Engraved!
a live "chat agent" really makes a difference
I was delighted when I got many rounds of helpful feedback, starting from the online chat. The person was able to answer my questions and help me place an efficient order.
The order arrived today and is as expected.
Very Happy
They listened to every request I asked for as well as they were very kind and very good at checking in to make sure everything hit my standards. If I could give 10 starts I would.
Customized Gifts
I ordered a few customized gifts and the Things Engraved team went above and beyond to ensure I was satisfied with my order. They provided prompt responses and a super quick turnaround time on the mockups and feedback. The gifts delivered beautifully, quickly and with care. Thank you so much!!
Arrived Exactly as Ordered
Product came quickly and exactly as I customized it. Communication was great. I have purchased from Things Engraved many times and it has always been a positive experience.
Quick service at a good price
Attention to detail from Customer Requests / Take initiative
The final product seems good (though I can't see the item myself, I was sent pictures). Arrived with gift box etc. Looks good.
My reason for the lower star review is the service while we were creating the item:
- I had to, more than once, remind the rep of all the changes to be applied that I requested in my last email. While a one-time "oops" is okay, it has happened more than once, which concerned me.
- The rep said they didn't know the font I requested (from a past order, and I even provided a picture). It took me 3 minutes to ask ChatGPT for the correct font. I think your rep could have done that had they taken a bit more initiative.
- As a result, I got the feeling they didn't care for the excellence of the final product.
- It should be noted that I was trying Things Engraved for the first time, and for something that we will be ordering repetitively. Would have been great if my first experience was a good one.
Received the item as it is
Received the item as it is, and packed in a nice box. Thank You!
Great communication!
They did a great job communicating every step of the way and delivered in a very timely manner! It arrived before the person’s birthday and so I was very happy (I wasn’t expecting it to arrive in time because I was last minute shopping haha)! It turned out great and looks exactly like the agreed upon design :)
Great name tags!
My order was received, processed & delivery quickly and efficiently. Thank you for the great product!
easy ordering and delivery was fast and…
easy ordering and delivery was fast and efficient
So happy with my order
So happy with my order. I was able to customize it and add extra details to make it more personal and worked with them three the online chat feature. They made mock ups to show me what it would look like and a link once I was done to pay and came fairly quickly
Good quality, Good service, fast shipping
I bought a 15-ounce mug; the writing on the mug is perfect. The mug is good quality. I also bought a plaque, which is very beautiful and good quality. The customer service is really good and fast. Shipping was very quick, and everything was well packaged; there was no danger of breaking anything.
Very easy ordering process and delivery was a week…
Glad I contacted the Facebook page to get the order exactly how I wanted it. Delivery was a day early and my friends appreciated the thought and keepsake.
Item arrived quickly and as advertised.
Item arrived quickly and as advertised.
First Order
First, production and shipping very fast
Second, I love it. This is a gift for my Aunt whom is celebrating her 65th Wedding Anniversary.
For all my future needs, I will be returning. Thanks again
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