I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Ver más
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I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Ver más
La empresa ha respondido
Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Ver más
The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Ver más
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Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Ver más
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Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!
1 Seib Road, 4562, Eumundi, Australia
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It’s great sports tape at a good price and fast postage
Great product and price - turnaround time from placing order to delivery was good and communication was good will order again we use a lot of tape as my daughter has a joint disfunction with her knee
I love my kinesiology tape & get it quite regularly. I was very disappointed it wasn't left at my door when requested, as its always been left. I had to go to the busy PO & it was in a Parcel Locker ? Which I didn't request either ..so much time wasted when I'm self employed. Thanks Suzanne

Respuesta de THYSOL Australia
First class service. Communication the best. Delivery times spot on.
Best service I have had from any Australian company. I cannot find one thing I was not satisfied with. Thank you for a furst class service. You are the best
No hassle purchase, quick turnaround from order to delivery. Products are performing well and as stated
The product is great and the description matches what I received.
I was disappointed that it wasn't made clear that the product was out of stock and there would be a significant wait.
When I spoke with the company about this they really didn't seem to care.
I'd give them a 5 if they actually showed interest in caring for the inconvenience of having to wait 2 weeks more for their product and not offer the option of refund or express posting to speed up the delivery.

Respuesta de THYSOL Australia
Don‘t order here. Really bad customer service!

Respuesta de THYSOL Australia
Fast delivery…. Easy to set up.
I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seven days of daily showers, the tape is firmly in place, and my sensitive skin doesn’t react to it, though as a gardener, I have to do physical activities in the hot and sweaty summer of Otago.
I will reorder this tape for sure. Next time I hope the orange colour will be available 😊
The item was never sent, although I had paid long tine beforehand. After admitting they made a mistake they send it but I didnt get the item, as I was already at another hotel (I was travelling in Australia).
After reaching out, they sais they wouldnt even give me a refund.

Respuesta de THYSOL Australia
Absolutely love the product, online ordering was easy and delivery timely
As always: easy to order, fast shipping and great products! The parcel showed its journey but that comes back to the handling.
Thank you!
Just started trying it but it tastes great and fills me up. I recinmend. :)
Great customer service and advice. Made all the difference to purchasing the correct product. Many thanks
First order was cancelled by company, I thought ok things happen, I ordered the face tape as I have Bels Palsy, I re ordered and paid and still waiting luckily my face is on the improve, more than I can say about the glacial pace hat this company operates and the even bigger slap in the face is I won’t even need the tape by the time I get it, the worst service I’ve ever experienced.

Respuesta de THYSOL Australia
Always responded quickly to emails with helpful and honest advice. The product was quick to deliver despite AusPost lack of tracking info (not caused by the business but AusPost), we have tried multiple tapes on sensitive skin and no reaction with CureTape inc on children and elderly skin.
Very happy with my purchase. Quick delivery. Quality products
Great service, excellent product and a good price. Quick follow up and sending. Well done.

Respuesta de THYSOL Australia
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