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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Ver más

Valorada con 4 estrellas sobre 5

The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipos de fisioterapia
  2. Farmacia

Escrito por la empresa

Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

253 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Fasciq Mustache

The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had none. This was a misunderstanding on my part. My advice is to research thoroughly as there are many of these fascia tools available online, all at different prices - and the same make and quality.

14 de septiembre de 2022
Opinión espontánea
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Respuesta de THYSOL Australia

Hi Ariel, Thank you for taking the time to share your experience with THYSOL Australia :)! Regarding the Mustache IASTM tool, I am sorry to hear that you're not a 100% satisfied with your ordered the tool. Please send us an email at info@thysol.com.au and we can discuss the process to change your Mustache for the correct tool that you wanted to order in the first place :).
Looking forward to your reply. Kind regards, Leon - Team THYSOL Australia

Valorada con 5 estrellas sobre 5

I love this tape it is improving the…

I love this tape it is improving the wrinkles around my mouth - I just wish that I could wear it all day 😊

6 de septiembre de 2022
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Respuesta de THYSOL Australia

Thanks for sharing Karen and happy taping :)!
Kind regards, Leon - Team THYSOL Australia

Valorada con 5 estrellas sobre 5

First Class Compay.

Great range of products. My order was received promptly without any problems.

26 de agosto de 2022
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Respuesta de THYSOL Australia

Thanks Helena!
Kind regards, Leon - Team THYSOL Australia

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. But got an email from them to ask why i sent three emails when i was enquiring where my order was. I didnt send three only sent one. I didnt appreciate the way i was questioned. But we love the product.

14 de agosto de 2022
Opinión espontánea
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Respuesta de THYSOL Australia

Hi Neale and Debbie,

Thanks for your review and sorry to hear you didn't appreciate the questioning.

We will discuss your feedback with the team and adjust the process for our future customers.

Thanks again for sharing, my apologies for the inconvenience caused and good to hear you like the service + products.

Kind regards, Leon - Team THYSOL Australia

Valorada con 5 estrellas sobre 5

Relief from Diabetic Pain

Parcel arrived in due course. I have been using these on my husband who has diabetic neurology. It has helped with some of the pain management, so this has made him very happy. I will continue to experiment to see if I can get the level down further

24 de julio de 2022
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Respuesta de THYSOL Australia

Thanks for sharing Morry and good to hear the products' effectiveness is helping you/your husband in the pain management field!

Thanks again and if you need additional help/assistence, please do not hesitate to contact us.

Kind regards, Leon - Team THYSOL Australia

Valorada con 1 estrellas sobre 5

This is suppose to be for canines

This is suppose to be for canines, it does not stick.

8 de julio de 2022
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Respuesta de THYSOL Australia

Hi Cherie,

Thank you for leaving a review with us!

I am very sorry to hear that the product was not to your satisfactory. When taping canine there are a variety of factors into play.

Could you please contact us (by mail or phone), so we can help and assist you on this?

I hope to hear from you soon.

Kind regards,

Leon Koerssen
THYSOL Australia

Valorada con 1 estrellas sobre 5

Express post order from 24 May not…

Express post order from 24 May not received. The customer service is appaling, no help whatsoever. Claiming nothing is wrong more than a month later.
I live in Sydney.

19 de junio de 2022
Opinión espontánea
Logotipo de THYSOL Australia

Respuesta de THYSOL Australia

Hi,

I am very sorry to hear that your order hasn't arrived.

Could you please contact us (by mail or phone) to work on a solution on this?

Again, I am sorry for the inconvenience and hope to hear from you soon.

Kind regards,

Leon Koerssen
THYSOL Australia

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