Don't waste your money. My daughters goggles continually fog up and a part has broken off but as weve had them 3 months, then won't replace them and have offered 25% off another pair. Very poor cu... Ver más
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Consulta las opiniones de los clientes
What a beautiful company. I had a request for a custom message for the kids in our blended families to be reminded that their mum and dad love them no matter what, to be in the images but unfortunatel... Ver más
Goggles broke after 2 uses and were less than 2 months old. Absolutely shocking support from Tibatoes. Company overs a 25% coupon for another order. Terrible product. Don't buy. Run.
My kids love their new galaxy projector!! If you’re on the fence I would highly recommend ordering one. The images are vivid, the projector is easy to use, and will make a great addition to our bedtim... Ver más
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Ha contestado el 32% de las opiniones negativas
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I wish I had read the reviews before…
I wish I had read the reviews before ordering. I placed my order on May 28, and it was never received. The tracking information was never updated, and there has been no meaningful communication regarding the status of the order.
Their so-called customer service is a joke. You’ll likely waste both your time and your money. There’s a reason they only accept certain payment methods, and it raises serious concerns about the legitimacy of the business.
What I can’t understand is how they refuse to issue a refund for an item that was never shipped. I’m out the money, but hopefully sharing my experience will prevent another family from making the same mistake.
Solid product
Goggles came in a timely manner and work exactly as advertised. My kid and my girlfriend wore the kids goggles and they were completely leak proof. I was even tossing my kid into the air and they stayed on when she would plunge into the water.

Respuesta de Tibatoes
My son absolutely adores the goggles…
My son absolutely adores the goggles and snorkel! He jumped straight into the bath, head under water and declared that they are ‘so clear!! I can see everything and there’s no water getting in the side!’ They’re easy to put on, easy to tighten, great clear vision and suction well. 5 out of 5!!

Respuesta de Tibatoes
I bought 2 of the Montessori busy board…
I bought 2 of the Montessori busy board backpacks and although I like the product, I feel like buying the most expensive option was a mistake. From what I've seen advertised, it doesn't have nearly the amount of elements as the 8 page option despite it being advertised as having 30+ elements in comparison to 8 pages. This makes it sound like it has more and is a better product when I don't think it is. I really don't like leaving bad reviews but I do just feel disappointed.

Respuesta de Tibatoes
STAY CLEAR
STAY CLEAR
THEY ARE EXPLOITING PEOPLE
As per your email tell me why I purchased a products 4 weeks ago with a tracking number and since I’ve been trying to track the item there is no such order with the courier company!! Police are aware so my bank.

Respuesta de Tibatoes
Keeps the child engaged.
Product was as described and my kids…
Product was as described and my kids keep them on for hours.
Item never arrived no interest at all from customer care
I wouldn't bother
No tracking information item never arrived customer care don't care at all. Same response every time generic not interested.
I order international orders all the time and you can always track them so this excuse from them is a joke.
No interest in rectifying it or any attempt to give me back my money currently claiming back via a credit card with Thier rubbish responses as proof.

Respuesta de Tibatoes
Unfortunately went on these reviews too…
Unfortunately went on these reviews too late. Honestly, initially was excited about the purchase. My daughter loves things likes this. However, it’s very misleading what you get. I have emailed before writing this and tried to get help. As I have literally spent way more time on that website than I ever cared to. They don’t specifically state what each ‘size’ has included on the website. During emails I just condescendingly got told what I’d purchased, instead of my questions actually being answered. So still don’t know how to buy a different size. Not that I would now….. had a problem with the colouring portion of the download. There’s 78 pages and the majority of them have no where to colour in. I just kept getting sent the link again. Instead of any offer to fix the document. I am literally fed up, reading their replies to reviews being nice and wanting to fix stuff for people but i just keep getting emails stating what I’ve purchased instead of ways to help. I literally feel like putting it in the bin. I very very rarely write reviews but just don’t bother buying this!

Respuesta de Tibatoes
Very misleading delivery estimate
Very misleading delivery estimate. Website said 3-5 business days and it took over two weeks to get my item.
I also think it was only dispatched after I chased them up a week after the order.

Respuesta de Tibatoes
Don't buy them
I bought the whole set of busy book i paid around 100$ but when I received the items its only the busy book with an empty pages and the bag. I sent an email to them asking for the remain pages of activity busy book and other items as they mentioned in the advertisement, i got the answer there 1000 pages as a digital copy and regarding the empty pages in the busy book they said its designed for DIY activity so children can draw and creat, in this case there alot of activity i can download them from the Internet i dont need to pay 100$ for something digital. If i want to print them i need to psy more the 300$. So this activity book will cost me around 400 doller. Please dont belive its false advertisement and didnt get the quality of what was on the review in the website. Its not recommended at all.

Respuesta de Tibatoes
AVOID
My order status has not been updated since I paid, they refuse to refund, the tracker is not real time as advertised and I do not believe this is a legitimate business AVOID reported to trading standards.

Respuesta de Tibatoes
Received the parcel
Received the parcel. Really nicely packed and items are as described. Happy with the items.
Very poor
Ordered a Montessori Busy Board on 4 June 2026 and paid for express delivery. Got confirmation emails and tracking order emails as well as a notification from Evri that they were expecting my parcel. However, on the 9 June 2026 got an email saying that due to their February Screen free sale my order would be a few days later to be shipped. Bear in mind it is now June when I ordered. There was absolutely nothing on the website about this and they shouldn't really be taking orders they can't fulfill. I replied to their email on 12 June 2026 asking for a timescale for delivery and asking for a refund of cost of express delivery. I got another email saying it will arrive anyday now. But when I tracked the order it says it hasn't even shipped. This company seems to be either just dodgy or just completely useless and incompetent. So beware when ordering items.

Respuesta de Tibatoes
Product is great and age appropriate…
Product is great and age appropriate for even 6 months but postage or delivery kept changing in date expected so had continue to keep looking out each day to ensure no one took it. Product sturdy and fun for even little ones. Strength is good when baby teething and wants everything in mouth. Like the way you can make it so appropriate activities for age group.
Worst company everrr!!
Worst company everrr!!! I believe its a scam. I placed an order and never received a confirmation email. When i wrote to them a comment on instagram, instead of solving the situation they kept deleting my email. Plz don’t believe their adds and don’t fall for it because its a fruad!

Respuesta de Tibatoes
Good quality
Happy with the service offered and with the quality of the goggles

Respuesta de Tibatoes
Poor quality
Waste of money. The design of the preschool busy book leaves a lot to be desired, and the quality overall is poor. I was expecting the cutout images to be laminated in plastic given they are to be handled by toddlers, but they are just flimsy pieces of cardboard. Disappointed!

Respuesta de Tibatoes
It was amazing
It was amazing ! I got three boards. One for my son and two to gift my beloveds. We all loved it. However we were supposed to get some gifts along with the purchases. Unfortunately we didn’t receive two of them.

Respuesta de Tibatoes
Great product & excellent service
Great product! Excellent service!

Respuesta de Tibatoes
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