Don't waste your money. My daughters goggles continually fog up and a part has broken off but as weve had them 3 months, then won't replace them and have offered 25% off another pair. Very poor cu... Ver más
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Consulta las opiniones de los clientes
What a beautiful company. I had a request for a custom message for the kids in our blended families to be reminded that their mum and dad love them no matter what, to be in the images but unfortunatel... Ver más
Goggles broke after 2 uses and were less than 2 months old. Absolutely shocking support from Tibatoes. Company overs a 25% coupon for another order. Terrible product. Don't buy. Run.
My kids love their new galaxy projector!! If you’re on the fence I would highly recommend ordering one. The images are vivid, the projector is easy to use, and will make a great addition to our bedtim... Ver más
2,9
Medio
207 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 32% de las opiniones negativas
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Everything is okay
Product came on time and it's exactly as described. I'm happy and baby is happy too 😊
28 de mayo de 2026
Opinión espontánea
Respuesta de Tibatoes
Glad baby is happy!
Comes from china
Comes from china, save your money and or temu bc that’s what you’ll get
18 de mayo de 2026
Opinión espontánea
Respuesta de Tibatoes
Hi Lisa, I get the hesitation, and I'd like the chance to change your mind. We're not a marketplace reseller, we design our own products, work directly with the factories that make them, and back every order with a satisfaction guarantee and a real support team you can actually reach. That's the part a random listing can't give you. If your order fell short in any way, email hello@tibatoes.com and I'll put it right myself.
Best,
Lauren
If there was a zero to select
If there was a zero to select, I would have given them that.
This is the worst company I've ever felt with. It took 2 months to receive the book I ordered. It was written in another language other than English. I asked for an exchange, which they said they would do. It has been months of back and forth exchange through email with them, each time they apologize, and say they will take care of it. It has now been approximately 8 months, and I have asked for a refund now, since it's obvious I will never receive the order. They have not given me that either.
I would never order from this company again, as they are dishonest, and full of empty promises. Buyer beware!!
17 de mayo de 2026
Opinión espontánea
Respuesta de Tibatoes
Hi Sandra,
There's no version of this that's acceptable, and I won't dress it up — a book in the wrong language, then eight months of "we'll sort it" while nothing actually moved, is a real failure on our side. After all that, asking for a refund is completely fair, and I want to see it honored rather than promised again. I'm escalating this directly to someone who can act on it instead of looping it back into the same queue that's let you down. Please email hello@tibatoes.com with your order number and mention this review so we can find it fast — and I'll personally stay on it until it's actually resolved. I'm sorry it reached this point.
Best,
Lauren
Busy book order
Bought a busy book for my daughter and was very excited to start using it with her, received book, however it was faulty! Reached out to customer service who assured me that a replacement would be sent out immediately and shipping details would be sent.. this was on the 21/04/26… I still have not received a replacement and no shipping details were ever sent to me. I have reached out on numerous occasions to customer service however just get the same response “we will look into it and get back to you” however nothing actually gets sorted. Just avoid the hassle and shop from elsewhere, it’s not worth it!
21 de abril de 2026
Opinión espontánea
Respuesta de Tibatoes
Hey Hallima,
Getting a faulty book when you were excited to sit down with your daughter is disappointing enough, being promised a replacement back in April and then hearing nothing is the part that really isn't okay, and I'm sorry. "We'll look into it" on repeat, with nothing actually shipping, is a failure on our side, not something you should have to keep chasing. I don't want to hand you another empty promise, so I'm taking this to someone who can act on it directly — please email hello@tibatoes.com with your order number and mention this review, and I'll personally make sure you get the replacement or a full refund, whichever you'd prefer. You've chased this long enough.
Cheaply made and not worth the price
Cheaply made and not worth the price. The busy book is maybe 10 pages, and the Velcro stickers you have to place cover the images to match so defeats the purpose
13 de mayo de 2026
Opinión espontánea
Respuesta de Tibatoes
Hi Kass,
Thank you for being this specific, it's genuinely more useful to us than a rating on its own. I'm sorry it didn't feel worth the price, and the point about the Velcro pieces covering the images they're meant to match is a fair one. I'm passing that straight to our product team to look at properly. If you're unhappy with what arrived, I'd also like to put it right, so please email hello@tibatoes.com and we'll help with a refund or replacement, whichever you'd prefer. I appreciate you taking the time.
Choking hazard
Busy book advertised as for babies under one year bought for 9 month old unable to use any of the square detachable patches as would be a choking hazard also the sticking patches came off also a choking hazard and more worryingly a small grape sized bit of hard plastic came off completely
17 de abril de 2026
Opinión espontánea
It's a scam!!!
I definitely do not recommend it! I ordered montessori busy book and tested the zipper first after opening the package and the puller immediately slipped off. It was not locked into the zipper in any way! Definitely not a product that you could give to a 9 month old baby!! I sent feedback via email and asked to return the book, they advertise 30 days money back on their website. I have not received any response. Instead, aggressive advertising has started from the same address.
15 de abril de 2026
Opinión espontánea
Very happy
Arrived on time. Delighted with the gift for my one year old nieces birthday. Thank you
17 de marzo de 2026
Opinión espontánea
It’s cheap and nasty going to throw it…
It’s cheap and nasty going to throw it out
15 de marzo de 2026
Opinión espontánea
Great product
Great product. I bought this for my grand daughter. My son and daughter-in-law love it!
14 de marzo de 2026
Opinión espontánea
45days after order still no delivery!
I ordered Dec 16th, 2025 a small item, it took tibatoes 4 days to dispatch the item. After asking for a tracking code, it turned out it has been sent from China. Since then I sent about 15 emails to the customer service, and got always the same answer: „it’s in transit“ please be patient.
Today it’s the 45th day since I ordered, no delivery no expected delivery date, on info…
My worst experience with an online order!
Hands off from Tibatoes!!!!
30 de enero de 2026
Opinión espontánea
Respuesta de Tibatoes
Hi Rene,
We’re truly sorry to hear about your experience, and we completely understand how frustrating this must feel — especially after waiting this long.
To clarify: while TibaToes is a European-based brand, some of our fulfillment partners are located internationally.
Your order was dispatched within our standard processing time. Unfortunately, once a parcel is in international transit, delays can occur that are outside of our direct control — particularly during peak periods and customs processing. We also understand that repeated updates saying “in transit” without a clear delivery date is not reassuring, and for that we genuinely apologize.
This is not the experience we aim to provide, and we take full responsibility for resolving it properly. At this point, we would like to offer you a clear solution:
👉 either a full refund or a free replacement, whichever you prefer.
Please reply to this message or email us at hello@tibatoes.com with your order number so we can resolve this immediately. We want to make this right.
Again, we’re very sorry for the frustration caused and appreciate you bringing this to our attention.
Kind regards,
Lauren
Just returned items
Just returned items. Took forever. Terrible shipping and tracking. The products received were junk from China. Very similar products on Amazon for 1/2 the price or less, and if you desire this type of very poorly made material, at least Amazon on your side. DO NOT BUY from this company!!!
14 de enero de 2026
Opinión espontánea
Respuesta de Tibatoes
Hi!
We're really sorry your experience didn't meet expectations. Shipping delays are frustrating, especially when you're excited for something to arrive—and we take full responsibility for that.
We'd love the chance to make this right. Our team prides itself on quality, and our Busy Board is designed with durable, non-toxic materials and 30+ activities specifically to outlast cheaper alternatives that fall apart quickly. We also stand behind every purchase with our 30-Day Money-Back Guarantee.
If you haven't already, please reach out to us at hello@tibatoes.com and we'll personally ensure you're taken care of—whether that's a full refund or replacement.
Thank you for giving us the feedback—we're always working to improve.
Lauren
Safety issue
This toy is not safe to be used by unsupervised babies/ toddlers . My 22 month old grandson was easily able to pull off the clock hands and place the small white cap into his mouth. This is a choking hazard . Please ensure your child is closely supervised when using this product .
4 de enero de 2026
Opinión espontánea
Respuesta de Tibatoes
Hi Tee,
Thank you for sharing this — we take safety concerns very seriously, and we appreciate you bringing this to our attention.
You're absolutely right that supervision is important with any toy for children this age. While our Busy Boards are designed with securely attached elements and undergo safety testing, we know that determined little hands can surprise us. Your feedback about the clock component is valuable, and we'll be passing this directly to our product team for review.
We'd love to learn more about what happened so we can investigate further. Please reach out to us at hello@tibatoes.com with photos if possible — we want to ensure this was an isolated issue and make it right for you.
Your grandson's safety matters most, and we're grateful you took the time to share this.
Lauren
Not Trustworthy!
Interestingly, the owners refuse to accept responsibility for their inability to fulfill orders. Instead they blame it on the shipping companies.
I do NOT recommend purchasing anything from a company that blames others for their problems.
I wonder how sure you can be of the materials that their products are made with. Are they safe and durable?
3 de enero de 2026
Opinión espontánea
Respuesta de Tibatoes
Hi!
We're sorry you had this experience, and we hear your frustration. You're right — at the end of the day, when you order from us, we're responsible for making sure it gets to you. That's on us, not anyone else.
We take pride in our customer service and our products, so it's disappointing to have fallen short here. To answer your question directly: our Busy Boards are made with non-toxic, baby-safe materials, and all elements are securely attached to prevent choking hazards. We stand behind the quality with a 30-Day Money-Back Guarantee — if it doesn't meet your expectations, we'll make it right.
We'd genuinely like the opportunity to turn this around. Please reach out to us at hello@tibatoes.com so we can look into what happened with your order and find a resolution.
Lauren
I ordered the BLUE book
I ordered the BLUE book. My husband was sitting by me when I hit BLUE. I got a notice saying the PINK book was on the way! It took ALMOST THREE MONTHS to get here. I contacted customer service who said they’d send out a blue book and I could return pink book. Didn’t happen!! Now saying they’ll give 30% refund!! Next time I’ll deal with a company with integrity. Would give less than 1 star if I could!!
16 de octubre de 2025
Opinión espontánea
Respuesta de Tibatoes
Hi El,
Please email us again on hello@tibatoes.com to make it right and get the right product sent out to you!
Extra tax
I paid an extra fee to receive the order before Christmas and it was only delivered on the 26th. When I claimed they only said they apologises… they even refund me these extra!
11 de diciembre de 2025
Opinión espontánea
Respuesta de Tibatoes
We are so sorry for not having your order in time for Christmas, we did indeed refund you to accommodate as carriers had delays beyond our control.
With love,
Lauren
The kids loved it and they were busy…
The kids loved it and they were busy with it.
They did not ask for their screens. They usually do.
22 de diciembre de 2025
Opinión espontánea
I think we all have been scammed
I think we all have been scammed. As I read these reviews it sounds exactly what I have been dealing with. I ordered off the website on 12/6. According to the tracking it’s been sitting in transit in Chicago since 12/20. I ordered 2 boards for my Grandkids and will not have for Christmas at this point. I was actually thinking of ordering these for my friends who are having grandchildren but now I will not order from this company and will not recommend them! I am actually thinking of contacting my credit company to dispute the charges!
23 de diciembre de 2025
Opinión espontánea
Respuesta de Tibatoes
Hi Rosemarie,
We always provide tracking details on orders. please email us on hello@tibatoes.com for issues with your order. Due to christmas and Black Friday busyness with carriers they faced delays which was actually beyond our control. As of now the shipping times have reduced again and are back to normal!
Somewhat disappointed. Great grandmother
Like everyone else, I think we got took a bit. I finally got my binders, paid almost double than what they charge on Amazon. I had to dispute the payment. Then, finally they arrived on December 20,2025. I had ordered them on November 02,2025. I recharged the payment as promised, even though now I feel that Amazon is charging less. For all I-know, they were all ordered from Amazon. Bag was same when they arrived. Merry Christmas. I hope many of you will receive your package.
19 de diciembre de 2025
Opinión espontánea
Respuesta de Tibatoes
Hi Corinne,
Thanks for your feedback. While Amazon might be cheaper there are a lot of fakes and replicas online where quality cannot be guaranteed. We do not ship from Amazon and have our own supplier that we use to produce the Busy Boards. Merry Christmas to you too.
I ordered the busy book on 12/3 and it…
I ordered the busy book on 12/3 and it has been sitting in the delivery facility since 12/15. No updates. No response to my email. My granddaughter’s first Christmas and seems like I won’t be getting her toy to play with Christmas morning in time!
20 de diciembre de 2025
Opinión espontánea
Respuesta de Tibatoes
Hi Laura,
We respond to all emails on hello@tibatoes.com and request to send your email again so we can look into it and find a solution to help you out!
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