The whole process of using the clocking in machine and set up was made easy by Luke. He was incrediabley helpful & patient on numerous occassions. Luke had a great attitude throughout the whole... Ver más
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Consulta las opiniones de los clientes
Be aware of their contract , it is a rolling contract that automatically renews each year. They is no notice of pending renewal. I tried to cancel when I received the invoice. But was told I had to gi... Ver más
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I ordered clocking cards from Time Systems and placed my order over the phone with Ivan. He was very professional, friendly, and helpful throughout the process. The ordering was quick and straightforw... Ver más
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I was recommended Time Systems (UK) Ltd by a business contact. He sent me a link I viewed their web site and put in a call. From the moment my call was answered to dealing with their excellent sales... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Trading since 1985, Time Systems (UK) Ltd. is a long established, leading Time and Attendance Company. As experts in our field, we take pride in being recognised as the UK's Number One National Independent Retailer of Time and Attendance, specialising in Clocking In Machines, Time Recording, Workforce Planning, Job/Labour tracking, HR Databases, Access Control, and Advanced Payroll Automation. We provide the leading Time & Attendance solutions to a range of sectors, including Government bodies, Healthcare, Education, Commercial organisations, Financial services, Industrial, Distribution, Construction, Hospitality, and Retail industries.
Información de contacto
Systems House, Newport Road, Wavendon, MK17 8AA, Milton Keynes, Reino Unido
- 0800 808 7733
- info@timesystemsuk.com
- timesystemsuk.com
3,9
Muy bueno
157 opiniones
No consta que haya invitado a opinar recientemente
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Ha contestado el 75% de las opiniones negativas
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Avoid Time Systems UK unless you are willing to pay for a software that doesn't work
I have been using their system for two years, and their software is impossible to maintain. If you change the server where the database is stored, you have to call their support, and they will charge you. You change the PC where the software runs, and you have to call them, and they will charge you again. You buy an additional support contract, and you guess it, what you need is not covered, and they will charge you. When the software runs, you have to manually restart services every time windows updates because the automatic report emails will stop working if you don't.
Personally, I regret ever buying from these guys. Ah, one more thing, support is all by e-mail because customers bother them too much... I don't know why.
15 de noviembre de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Ed, we are sorry to hear you were not happy with the level of support provided.
We take on board your comments and we can confirm we are always looking to see how we can improve. We are aware our clients like support by email and telephone and we can confirm that both these options are available. Thank you.
Customer Services Team.
Lewis was extremely helpfull and spoke…
Lewis was extremely helpfull and spoke in a way that even I understood :)
10 de septiembre de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Santie, thank you for taking the time to leave us a positive review. We value your feedback. We are glad to hear that you are happy with the service provided.
Customer Services Team.
I had a problem connecting to the…
I had a problem connecting to the terminal I was contacted within the hour, fantastic support from a very qualified technician,
very helpful and informative 5 stars.
10 de septiembre de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello, thank you for the 5-star rating! Our clients satisfaction is our goal, and we are very glad to hear you are happy with the service provided.
Customer Services Team
Quick response back and issue solved.
6 de septiembre de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Christine, thank you for sharing your experience. We appreciate you taking the time.
Customer Service Team
Quick response from support team
Another good experince. The support team quickly response and help me sorted the problem. save my day on payroll.
22 de agosto de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Ethan, thank you for taking the time to let us know you are happy with the service provided. The team work hard to assist our clients and we appreciate your feedback.
Customer Services Team
Excellent level of support
Raised a support ticket and got a response really quickly. Support staff are excellent and my issues were resolved very quickly.
19 de agosto de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello KT, we appreciate you taking the time to share your feedback regarding the excellent service that you have received. Thank you.
Customer Services Team.
Time Systems Support
On purchasing the Geotime, we had some issues which were swiftly resolved. Due to WIFI connections we experienced more issues and these were also swiftly and competantly resolved with the support team. Who also provided additional advice. I would definitely recommend additional support when purchasing a terminal.
14 de agosto de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Jacqueline thank you very much for taking the time to review the service provided by the Support team. We appreciate your business and thank you for your positive feedback.
Customer Services Team
Great customer service
Lewis was incredibly knowledgeable and helpful during technical support, swiftly resolving the issue while taking care to ensure that everything was functioning perfectly.
7 de agosto de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello, thank you for sharing your experience. Our support team work hard to assist our clients and they will value your positive feedback. We appreciate your business.
Customer Services Team.
Clocking Machine Update
Instructions given were easy to follow. Support worker was very helpful and pleasant.
5 de agosto de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Lynda, thank you for your feedback. The support team work hard to assist our clients and will value your positive review.
Customer Services Team.
Dishonest Company
Fake reviews will not help this company. They will tie you into long support contracts which cost around £600 per year and charge you extra for additional staff to be setup although the login machine can accept 200employees Time System limit this to 30. They want to charge you £Hundreds for every little aspect and will still not help you with your issues and then advise you need to pay for training. When you pay for training then they say you need to pay for additional support! Just a money grabbing company AVOID!!
1 de agosto de 2024
Respuesta de Time Systems (UK) Ltd
Hello Samuel, we are sorry you are not happy with your support cover. Over the past several months we have made some internal changes to ensure that we are providing our clients with a better purchasing experience than they have possibly been receiving previously. We acknowledge there is always room for improvement and we are actively being proactive to be a better supplier. Our most recent reviews are of a positive nature and we are pleased to see that the changes we have made are working well. We will continue with this on- going improvement plan.
Customer Services Team
Good product and great support
31 de julio de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Matthew, thank you for your positive feedback. We appreciate you taking the time to let us know you are happy with the product and support.
Customer Services Team
Quick Response & Very Helpful
Very quick response time; my advisor was very friendly and incredibly helpful!
30 de julio de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Scott, thank you for taking the time to share your experience with us. Our team work very hard to assist our clients and we value your feedback.
Customer Services Team
Timesystems support is second to none
Timesystems support is second to none. They jump on any ticket straight away
29 de julio de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Thank you so much for taking the time to leave us a positive review. We appreciate your feedback and we are glad to hear you are happy with the service provide.
Customer Services Team
Respuesta de Time Systems (UK) Ltd
Hello Caroline, thank you for taking the time to review your experience with us. We appreciate your business.
Customer Services Team.
A seamless scheduled support call…
A seamless scheduled support call excelentley executed. Great Job.
24 de julio de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello David thank you for taking the time to share your positive feedback with us. We appreciate your 5 star review.
Customer Services Team.
Issue preventing data being read into the software
We had an issue which was preventing the data from being read into the software. We created a support ticket and a member of the support staff remoted in soon after we created it. He soon identified and fixed the problem. He took the time to explain the issue and the fix. The service given by the technician was prompt and professional.
24 de julio de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Marco, thank you for taking the time to leave us a review. Our support team work hard to assist our clients and they will value your positive feedback. Thank you.
Customer Services Team
Great product,great support with fast…
Great product,great support with fast delivery. Their I.t guys really know their stuff. Very happy to recommend.
When I ever need advice they are always happy to help and nothing was too much trouble.
31 de mayo de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Jonathan, thank you for taking the time to let us know you are happy with the system that you recently purchased and the service provided. We appreciate your feedback.
Customer Services Team.
We found Time Systems very professional and extremely helpful
We found Time Systems very helpful and professional from the initial enquiry through to the installation and are working towards a second install
23 de mayo de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello MLP, we have tried to contact you a few times over the past few weeks regarding the review that you left but have not received a response. We would like to understand what you are unhappy about in order for us to improve our service for you. We were unable to locate any activity on your account for many months. We would welcome the opportunity to talk to you.
Kind regards,
Customer Services Team
Solid Little system.
Solid Little system.
Efficient and Reliable I recently had the pleasure of using Time Systems (UK) Ltd’s services, and I must say, I am thoroughly impressed. The system provided was not only solid and robust, but also user-friendly and efficient. It streamlined our time management processes, making them more effective and hassle-free. The experience I had on the date of 30/05/2024 was nothing short of excellent. I highly recommend Time Systems (UK) Ltd to anyone in need of a reliable time management solution. Their product truly stands out in the market, and their customer service is commendable. A solid system indeed!
30 de mayo de 2024
Opinión espontánea
Respuesta de Time Systems (UK) Ltd
Hello Jonaet, thank you for sharing your feedback of your recent purchase. We are pleased to hear that you are happy with the product and the service provided.
Customer Care Team
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