I had such a great experience with Tiny Explorers renting our travel pram! I cannot fault the process and how easy it was and the best thing was that I was easily able to contact someone via WhatsApp... Ver más
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Consulta las opiniones de los clientes
I recently rented a PlanePal for a long haul flight to Florida for my 4 year old. Website was easy to use, instructions were very clear & the delivery was prompt. Item in perfect condition. T... Ver más
A fab experience from start to finish. Great communication and loved the what’s app message option to facilitate any queries I had. The team were great at communicating when there was an issue with th... Ver más
Second time using Tiny Explorers and another fantastic service! Great communication, great product, perfect process and brilliant price. Our pram got delayed off of our flight home which meant we h... Ver más
Información sobre la empresa
Escrito por la empresa
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Información de contacto
Gladstone road , br6 7ea, London , Reino Unido
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
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Very convenient
Was brilliant to be able to hire a carrier for our holiday, when we don’t need one all year round. Communication with the team was great when we had an issue returning the item (no fault of TE)
Excellent service from start to finish
Excellent service from start to finish. Every part of the hire was so easy. would definitely use again
Second time users, twice as happy!
This is the second time we’ve used Tiny Explorers Rentals and once again they were absolutely fantastic. We have 3-year-old twins and a 5-year-old, so travelling with young children can be a lot — but hiring through them made everything so much easier.
This is the second time we have ordered the Babyzen YOYO prams with adapters to affix them together, and they were a game changer — especially in the airport where being able to push both one-handed was incredibly useful. The first time we rented with them we added on the SnoozeShades so that the babies could sleep in the day, we have no need to use these at home so it didn’t make sense to buy for one holiday.
I feel like it’s a great way to properly test what works for you and Tiny Explorers Rentals have such a fantastic range of other travel accessories too for the journey and whilst your holidaying!
The local collection and return option was so convenient for us, and the fact they’re open until 8pm really helped instead of being limited to normal 9–5 hours. Communication on WhatsApp was excellent throughout as well.
Five star service — would absolutely recommend!
Fantastic experience renting a SNOO!
We rented a SNOO baby cot for about 3months. The rental process was very easy, the SNOO came in excellent condition with even some sleeping swaddles. We were able to receive the SNOO the same day via an Uber and return also on the chosen day via Uber. Highly recommend renting from Tiny Exporers and much better value for money compared to buying a SNOO bed for 3months use only.
Fantastic company
Fantastic company, easy the whole way through. Very reasonable price. Customer service was excellent. Thank you, will be using again!
Brilliant- highly recommended
Brilliant- highly recommended. Super quick delivery and excellent customer service. Would 100 percent use again and have recommended to multiple mum friends!
Incredible service so pleased we used…
Incredible service so pleased we used yourselves and remembered you from the dragons den! Saved us from buying two items to use only once as we are not frequent flyers, the send back process was super easy to follow and email reply to my query was prompt which put me at ease! Would 100% recommend and use again thank you Tiny Explorers
An absolutely seamless experience from…
An absolutely seamless experience from start to finish, the website is so easy to navigate, and the team was so friendly over WhatsApp when I had some questions about returning the rental. We hired two yoyo3 pushchairs with connectors to turn into a double, the connectors were super easy to use and there was a handy video showing how to use them via TE’s socials. I shopped around and found TE to be the best value and easiest service to use for what we needed, I loved that I could add on the extra accessories we needed and would highly recommend them!
Excellent hassle free experience
Really easy to order at a really good rental price, included a returns bag and QR code to print a Royal Mail label or arrange collection to return.
Items in perfect condition and spotlessly clean, thank you!
Loved the flyaway bed
Loved the flyaway bed. My daughter lay flat and slept the whole 10 hour flight as if in First Class. It arrived in good time, thank you!
Great service from start to finish
Great service from start to finish. Product arrived as requested. Easy instructions and fantastic condition. We hired a plane pal for our long haul flight and it was the best thing we did! This is our second time using Tiny explorers and won’t be our last. Return was super easy. Didn’t even have to leave the house. It got collected straight from my door! Thank you tiny explorers! Will definitely be hiring again.
1000% recommend
Super easy to use website, simple returns and great savings! I hired the bugaboo butterfly for our holiday and now I want my own! It’s also a great way to try very expensive products before you buy. Will 1000% recommend Tiny Explorers 🙌🏼
Excellent service
Excellent service! Hired the car seat suitable for the USA and it was in perfect condition, worked well. Delivery and return was easy. Would definitely use again.
Easy ordering process
Easy ordering process, on time delivery, items as described and simple returns. Efficient and pro active communication via WhatsApp
We had such a positive experience with…
We had such a positive experience with Tiny Explorers! The whole rental process was easy and stress-free, and the products were in excellent condition — clean, high quality, and perfect for our baby’s needs. The team was incredibly helpful and responsive whenever we had questions, which made everything even smoother. It’s such a great idea for families who want convenient baby gear without having to buy everything new. Highly recommend Tiny Explorers to any parents looking for reliable baby product rentals!
Organised and prompt responses
First time using their service and would highly recommend it! Everything was organised in timely manner and the business was very responsive for any questions we had. I rented a pram for our holidays, and I have been wanting to try out before buying. It's wonderful service and prevent wastage.
We hired the joolz aer 2
We hired the joolz aer 2 for our first family holiday, wow what a service! Easy to order, arrived the day we asked for, brand new, then sending it back was super easy! Will be doing it again for our next holiday!
Excellent experience
Excellent experience! Buggy arrived when we needed it. They purchased a brand new Joolz Aer 2 for us to use and supplied the nest seat - which was squeaky clean.
Communication was clear and simple and they were so responsive on WhatsApp when we had any questions. Wouldn’t hesitate to use them again.
The worst customer service
I have used this company in the past and previously had an okay experience. However, my most recent pram hire has genuinely left me lost for words due to the customer service — or rather, complete lack of it.
While going through airport security, the pram was flagged, along with everything that had been in contact with it: our bags, my two sons, my husband, and myself. I have absolutely no issue with airport security doing their job, but after around 45 minutes, multiple searches, and a very stressful experience travelling with young children, we were told the pram and belongings had been “heavily contaminated with a substance that could be explosive.”
Eventually we were allowed through, but aviation security specifically advised me to contact Tiny Explorers to ask what products had been used to clean the pram, as something had clearly triggered their systems.
When we returned home, I contacted Tiny Explorers simply to make them aware of the issue. I did not ask for a refund, compensation, or even make a complaint about the pram itself. I genuinely thought they would want to know, given the seriousness of what had happened and the distress it caused my family.
Instead, I was met with hostility, stand-offish responses, accusations of lying, threats of legal action, and comments telling me to “think very carefully about my next move.”
To say I was shocked is an understatement. What could have been resolved with a simple, professional conversation and a small amount of empathy turned into one of the worst customer service experiences I have ever encountered.
Based on this experience alone, I would not recommend this company.
Great experience
Great experience! The whole process is so simple and easy, have used before and will definitely use again. Thanks a tiny explorers!
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