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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I've made two withdrawals and they're apparently being processed since the 27th of January but not in my account and it's 3rd of Feb. That's 5 business days and 7 total days since requests approved... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This is fake app they just want deposit and don’t want to give back your withdrawal money. Today i am waiting from last 5-6 days for my withdrawal funds but i didn’t get any money yet

Valorada con 1 estrellas sobre 5

Im new here just yesterday and now trying to closes my account because its hard to withdraw and needs more document. I told them about my debit mastercard no photo and still rejecting it. I already se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve now been playing on Titan for a few weeks. First deposited with credit card, when I wanted to make my first withdrawal there was a security check on my account (all standard), after sending... Ver más

La empresa ha respondido


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 2 semanas

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Valorada con 1 estrellas sobre 5

I hate casino site that play all their…

I hate casino site that play all their tectics to hold the winnings payout, they always take money instantly but dont pay even after all the documents are provided. They also use instant verification and even with that, hay relcutant to pay. Whats the point of play if you dont pay and just take peoples money.

monta498 is username

7 de mayo de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Customer,

Greetings from the TitanPlay Team, we hope you're doing well!

Thank you for taking the time to share your feedback with us.

We’re sorry to hear about your concerns regarding the withdrawal process. We understand that waiting for a payout can be frustrating, and we appreciate your patience.

Please note that withdrawal requests may take some time to be fully processed, as they go through several required security and verification steps to ensure everything is handled safely and correctly.

We take all concerns seriously and would be happy to review your specific case in detail. Could you please provide your username so we can check your account and give you a clear update on your withdrawal status?

We appreciate the opportunity to assist you further. Wishing you a wonderful day ahead.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

Site sucks

Site sucks, will limit if you ever win anything on sportsbooks. Scammy site for sure.

27 de abril de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Mark,

Greetings from the TitanPlay Team, we hope you're doing well!

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you are disappointed with your experience on our platform.

Please be assured that we take all concerns seriously and would like the opportunity to review your case in detail. To proceed, could you please provide your username? This will allow us to check your account and provide you with a clear and accurate explanation.

We appreciate the opportunity to review this further and assist you.

Best regards,
TitanPlay Team

Valorada con 5 estrellas sobre 5

Awesome service!!!

22 de abril de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Arnulfo,

Greetings from the TitanPlay Team, we hope you’re doing well!

Thank you very much for your kind feedback. We’re delighted to have you as part of our platform and hope you continue enjoying your experience with us.

We truly value all feedback, whether positive or constructive, as it helps us improve and provide the best possible service to our customers. If there’s anything else you’d like to share, we’d be happy to hear from you.

Wishing you a wonderful day and all the best.

Best regards,
TitanPlay Team

Valorada con 4 estrellas sobre 5

Great casino

I like the variety of games to choose from.. I like that they payout very frequently. I enjoy that the withdrawals are usually quick and easy!

21 de abril de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Sanjja,

Warm greetings from the TitanPlay Team!

Thank you for taking the time to share your kind feedback. We’re thrilled to have you with us and are happy to know you’re enjoying your experience on our platform.

Your opinion mean a lot to us, and we always appreciate any feedback. It helps us continue improving and delivering the best experience possible. If you ever have more thoughts or suggestions to share, we’d love to hear them.

Thank you once again, and we wish you a fantastic day ahead.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

I won 700$ for them to just deny me it

I totally regret ever even playing with TitanPlay. You guys are basically denying me my 700$ that I won fairly. And the customer support gave me absolutely no answers. He was not helpful at all. He was lieing to me and running me In circles telling me one thing then something completely different the next minute..it was a awful experience and Im writing a review on trust pilot telling anyone who will even listen to me how bad of a experience I had on this casino. Absolutely awful I finally actually won something and Titan play is stealing it back from me in the most shady of ways. I would've been a great customer just throwing all my hard earned money at you guys but instead you made me a very disgruntled customer and I will tell everyone who will even listen to me how shady of a casino Titanplay is absolutely awful never trust THEM NEVER. They claim the 700$ I won from the 60 I deposited is casino bonus money even tho they never gave me a dime of bonus to play with and they won't give me a dime of it. There has been no resolution at all. They basically stole the little bit of money I won. Do not trust these thieves. If they make it right then I will make this review right with a edit..but until then they are theives and not to be trusted. Think twice before sending these scammers your hard earned money. There is a dozen other casinos more trust worthy and with the same exact games.

10 de abril de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Bob,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you for taking the time to share your feedback with us.

We are very sorry to hear about your frustration regarding your recent experience, especially with your withdrawal and the support you received. We understand how upsetting this situation must be for you.

Please rest assured that we take all concerns seriously and would like the opportunity to review your case in detail. To do this, could you please provide your username? This will help us check your account and understand exactly what happened so we can give you a clear answer.

We also want to assure you that all withdrawals and bonus-related matters are handled in line with our platform’s rules and conditions. Once we have your account details, we will be happy to clarify everything for you.

We appreciate the chance to look into this properly and assist you further.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

terrible odds bad experience overall…

terrible odds bad experience overall dont like the site its very hard to find my favourite games

9 de abril de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Kayla,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you for sharing your feedback with us.

We’re sorry to hear that your experience on our platform has not been a positive one, and that you’re finding it difficult to locate your favorite games. We also understand your concerns regarding the overall experience.

We take all feedback seriously, as it helps us improve both our platform and user experience.

In the meantime, if you’d like, we’d be happy to help you find specific games or guide you through the platform to make navigation easier. Please feel free to let us know what you’re looking for.

Thank you once again.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

Bad site

Customer service is bad

7 de abril de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Thomas,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that your experience with our platform and customer service did not meet your expectations. This is certainly not the experience we aim to provide.

We take all feedback seriously, as it helps us identify areas where we can improve. To better assist you and review your case in detail, could you please provide your username?

If you’re able to share more information about what went wrong, we would also greatly appreciate it, as it will help us better understand the situation and assist you further.

Please don’t hesitate to reach out, we’re here to help.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

Sca m.... save your money .. NO CASH OUT HERE..

I see that our relevant department has been informed of the request and is working on processing the transaction. They aim to complete withdrawals within 3 working days, however the time frame may vary due to different factors such as number of withdrawals being handled at the same time and staff availability.
1 minute to deposit 3+++ days to cash out

26 de marzo de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Charles,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you for taking the time to leave a review. We're sorry to hear that you feel this way, but we appreciate your feedback nonetheless.

We always do our best to process withdrawals within the shortest possible timeframe. After reviewing your specific case, we see that you canceled your pending withdrawal request in less than two hours. We did not identify any significant delay on our side, and we kindly advise you to be more patient and allow the necessary time for such requests to be processed.

We wish you all the best.

Best regards,
TitanPlay Team

Valorada con 5 estrellas sobre 5

Great games, quick withdrawals

I’ve now been playing on Titan for a few weeks. First deposited with credit card, when I wanted to make my first withdrawal there was a security check on my account (all standard), after sending in my documents it took less than 24 hours to have my withdrawal approved.

2nd withdrawal took about 24 hours to be processed with no delays.

I felt obligated to leave this review because of all the negative ones, when I was waiting for my first withdrawal to be approved I read all the negative reviews thinking that I was going to be scammed, but it has been quite the opposite.

Great selection of games and pretty fast withdrawals once you send in your documents. 24 hours.

23 de marzo de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Reg,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you very much for taking the time to leave a kind and honest review. We’re glad to hear that you're having a smooth experience on our platform, and we hope you will continue to have lots of fun.

We always welcome all kinds of feedback, both positive or negative. We acknowledge that each customer experience is unique, and we strive to keep improving our services based on the feedback we get. If there’s anything more you’d like to share, we’d love to hear from you.

Wishing you a great day and all the best.

Best regards,
TitanPlay Team

Valorada con 4 estrellas sobre 5

I made a withdraw and I recived so…

I made a withdraw and I recived so shortly
And good customer service

22 de marzo de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Habib,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you very much for your kind feedback.

We’re glad to have you on our platform and hope you continue to have lots of fun.

We always welcome all kinds of feedback—positive or negative—as we truly value our customers' opinions and strive to keep improving our services. If there’s anything more you’d like to share, we’d love to hear from you.

Wishing you a great day and all the best.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

The worst casino in the whole world

The worst casino in the whole world, if you want to be without money, then play, and if you want to stay with money, I don't advise you to play this shit

11 de marzo de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Mykhailo,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you for taking the time to leave a review. We're sorry to hear that you feel this way, but we appreciate your feedback nonetheless.

It’s important to acknowledge that each gaming experience is unique, with outcomes that are inherently unpredictable due to the nature of the games. While this unpredictability is part of the experience, we want to emphasize that every game on our platform is officially certified and that you have full access to the RTP (Return to Player) information directly from the games' menu.

To help you make informed choices, we recommend reviewing the game description and RTP details provided in the info section of each slot game. This information can be especially useful in understanding the variance and potential returns of different games, allowing you to select those that best align with your preferences.

We wish you all the best.

Best regards,
TitanPlay Team

Valorada con 5 estrellas sobre 5

Excellent customer service

16 de marzo de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Eimad,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you very much for your kind feedback.

We’re glad to have you on our platform and hope you continue to have lots of fun.

We always welcome all kinds of feedback—positive or negative—as we truly value our customers' opinions and strive to keep improving our services. If there’s anything more you’d like to share, we’d love to hear from you.

Wishing you a great day and all the best.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

The One star is for the casino itself.

The One star is for the casino itself.. They limit withdrawals to 2 per week, I believe.. which in a nutshell is garbage.. However, you may Deposit all of your funds any day and anytime you like! Horrible Casino.. Go Elsewhere..

8 de marzo de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Jennifer,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you for taking the time to leave a review and for trying out our platform.

We're happy to explain the withdrawal rules to you! Customers can withdraw up to C$5,000 within a 24 hour rolling period, and up to C$25,000 within a 30 day rolling period. Different limits may be available for VIP members, only if confirmed by TitanPlay via email, explicitly stating the amount and scope of the updated limits.

We wish you all the best and remain at your service should you have any further questions or concerns.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

I lasted 2 days

I lasted 2 days. I don't know how many hundreds it take to win but I'm not sticking around to find out. Besides many pragmatic games crash lately. Lots of ganes but not much fun if they dont pay. Terrible experience.

27 de febrero de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Paul,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Thank you for taking the time to leave a review. We're sorry to hear that you feel this way, but we appreciate your feedback nonetheless.

It’s important to acknowledge that each gaming experience is unique, with outcomes that are inherently unpredictable due to the nature of the games. While this unpredictability is part of the experience, we want to emphasize that every game on our platform is officially certified and that you have full access to the RTP (Return to Player) information directly from the games' menu.

To help you make informed choices, we recommend reviewing the game descriptions and RTP details provided in the info section of each slot game. This information can be especially useful in understanding the variance and potential returns of different games, allowing you to select those that best align with your preferences.

We wish you all the best.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

Doesn’t matter what your response is I…

This has to be hands down of the most…
This has to be hands down of the most scamming casino for all online gambling platforms. This place and their ridiculous bonus roll overs . I deposited $200 they only gave me $60.00 bonus they keep all my winnings in a bonus campaign including my winnings with a rollover of $3900 when I forfeited my winnings the took my entire bankroll . Do not deposit a dime or a dollar to this cheating scammers. The casino glitches and boots players out the games randomly even with active wagers . This is a low down casino . I wish I never signed up but I did and I made the mistake for you so you don’t have to sign up and get scammed by this broke Casino. DO NOT GAMBLE HERE!!

Update. Your reply doesn’t change anything I experienced at this low down scamming casino . You can say whatever you want but to me you’re just a crook trying to talk intelligent. Titan play is crooked and a scamming casino. They are thieves. Casino is running on servers that is outdated no wonder games crash all the time . NOBODY DEPOSIT A DIME HERE THIS CASINO IS ONTARIO #1 trash platform for online gambling . It’s low down and they are broke they have no money to pay out players. They are scamming players out of their winnings with ridiculous wagering that will never rollover . This casino is owned my research shark77 I bet you will be surprised. DO NOT SIGN UP HERE .!

Dont be fooled by their reply below.

14 de febrero de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Hello Goberdhan,

Greetings from the TitanPlay Team, we hope that you’re doing well.

Thank you very much for taking the time to share your feedback with us. We value the opinion of every single one of our clients, as it allows us to keep improving.

We would like to emphasize that in compliance with our regulations, all promotions display their significant Terms & Conditions directly below the “Claim” button, and you also have direct access to the page with the complete bonus rules linked in the pop-up window of the bonus offer.

Please do not hesitate to reach out to our Live Chat before claiming a promotion, in case you have any questions or concerns about it.

We wish you a wonderful day.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

Refused to withdraw 20k winnings

I've made two withdrawals and they're apparently being processed since the 27th of January but not in my account and it's 3rd of Feb. That's 5 business days and 7 total days since requests approved.

Update: you're a scam site. You disable etransfer payments but allow it when you want to only pay out the deposit and not the winnings. Your owner is an Israeli global criminal who has created dozens of scam sites.

23 de enero de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Brandon,

Thank you for taking the time to bringing this to our attention.

We are sorry to hear that your experience wasn’t as expected and we have reviewed your case in details.

As our colleagues have informed you, previous payments that were approved from our side have been rejected by the beneficiary account for reasons outside of our control. All remaining unused account balance has been return to you, as a partial refund of a deposit to the original method of payment - Interac.

We wish you all the best.

Kind regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

Made a withdrawal

Made a withdrawal, no promo or bonus attached, did not get my money, customer support won't even answer me. What a scam. Don't ever sign up to this site

30 de enero de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Dear Lowblowho,

Greetings from the TitanPlay Team, we hope that you’re doing well!

Please kindly provide us with your username, so that we can look into the details of your specific case.

Looking forward to hearing from you.

Kind regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

This website is an absolute scam

This website is an absolute scam. Read the fine print very closely when you use this junk site played through my entire bonus and they stole $700 from me after playing it through for a ridiculous amount of time. They just took it away and said it was over the max payout for the bonus such a scam. I hope nobody else falls for this scam.

30 de enero de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Hello Nikki,

Greetings from the TitanPlay Team, we hope that you’re doing well.

Thank you very much for taking the time to share your feedback with us. We value the opinion of every single one of our clients, as it allows us to keep improving.

We would like to emphasize that in compliance with our regulations, all promotions display their significant Terms & Conditions directly below the “Claim” button, and you also have direct access to the page with the complete bonus rules linked in the pop-up window of the bonus offer.

Please do not hesitate to reach out to our Live Chat before claiming a promotion, in case you have any questions or concerns about it.

We wish you a wonderful day.

Best regards,
TitanPlay Team

Valorada con 1 estrellas sobre 5

Im new here just yesterday and now closing my account

Im new here just yesterday and now trying to closes my account because its hard to withdraw and needs more document. I told them about my debit mastercard no photo and still rejecting it. I already send my licensed my bank statement with address . And my debit photo. The worst online gambling in withdrawal asking dor more documents.dontry this end up your winnnigs gone!!!!

29 de enero de 2026
Opinión espontánea
Logotipo de TitanPlay

Respuesta de TitanPlay

Hi Carlos,

Greetings from the TitanPlay Team, we hope you’re doing well!

Thank you for taking the time to leave a review. We appreciate that you have tried out our platform, and we regret to see that you have already left us so soon.

The verification procedure is a standard requirement necessary for your account security. We are sorry to hear that it may have caused you any inconvenience, but this step cannot be bypassed.

We wish you all the best!

Best regards,
TitanPlay Team

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