Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simple easy shopping. Discount incentive and toxin free products. I have been slowly changing my storage and cookware to toxic free items. I was happy to see high quality utensils at a reasonable pric... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Purchased two pans On website stated next day dispatch and 5 to 8 days for delivery unfortunately they have just arrived after 23 days seems a bit long (china) Emailed couple times regarding the l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm tired of flaky products contaminating my food and consequently burning the pan. My Wife says I burn everything including the pan. I'm looking forward to a more favourable review of my cooking, for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Titanium product is the new way forward for cooking No more toxins breaking away from continually used teflon coated utensils, also Titanium is lighter and 3x times stronger than steel. Product will... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de cocina

Escrito por la empresa

Titan's Kitchen creates premium titanium kitchenware for people who care about what they cook with every day. We built the brand around a simple idea: the products in your kitchen should feel safe, durable, and worth using for years. Our assortment mainly consists of titanium pans, pots, utensils, and cutting boards. Our focus is on high-quality titanium cookware designed for customers who want a cleaner, more intentional cooking experience. We believe great cookware should combine performance, longevity, and peace of mind — without relying on short-term trends or disposable quality. We believe the your cookware should be as healthy, durable, and dependable as the meals you make for your family.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

168 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(168)

168 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My eggs came out perfect and did not…

My eggs came out perfect and did not stick. Cleanup was easy and it is dishwasher safe

4 de octubre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Debbie,

Thank you for sharing! We love hearing that your eggs came out perfectly without sticking and that cleanup was just as easy. 😊 We hope you enjoy cooking with your pan for many years to come.

Let us know if you ever need any help!

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

You gave me 10% discount extra off the discounted price

You gave me 10% discount. I can't wait to recieve them :)
and use the, hope they are as good as you say.

4 de octubre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Margaret,

Thank you so much for your order! We’re glad you were able to take advantage of the extra discount. 😊 We hope you absolutely love your new cookware and enjoy using it for many years to come!

If you need any help once it arrives, please reach out to us — we’re always happy to help.

Warm regards,
Titan’s Kitchen Team

Valorada con 4 estrellas sobre 5

First thing I cooked was an egg

First thing I cooked was an egg. I had seasoned the pan according to instructions and cooked egg on gas stove on medium, but egg stuck to pan.
I’m hopeful as time goes on, it will improve.

1 de octubre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi L Fehr,

Thank you for sharing your experience! With eggs, preheating the pan properly is especially important. We recommend preheating the pan first over low to medium-low heat, then adding a small amount of butter or oil and allowing that to heat before adding the egg.

Titanium heats very efficiently, so on a gas stove, medium heat can sometimes get hotter than expected and actually cause sticking. Try lowering the heat slightly and giving the pan time to preheat evenly — this should make a noticeable difference.

If you need help getting the best results from your pan, please reach out to us — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

We have so far enjoyed cooking

We have so far enjoyed cooking with these pans and they seem to clean up easily .

1 de octubre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Tony,

Thank you for the great review! We’re so glad to hear you’re enjoying cooking with your pans and finding them easy to clean. We hope they continue to serve you well for many years to come!

Let us know if you ever need any help.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

I like the life time warranty as well…

I like the life time warranty as well bc as toxin free. I hope that once I have the set that it is as good as they say it is and that they honor the 90 day money back guarantee. I am tired of buying pots and pans and then having to replace them after a few years

30 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Sue,

Thank you so much for your review! We completely understand wanting cookware that you can rely on for years rather than having to continually replace it. That’s exactly why we stand behind our cookware with a lifetime warranty.

We hope you absolutely love it once it arrives! Titanium pans are different in use to regular cookware, so if you ever have any questions or need any help, please don’t hesitate to reach out. We’re always happy to help.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Was great to cook without it sticking…

Was great to cook without it sticking to the bottom good quality

19 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Christina,

Thank you for the wonderful review! We’re happy to hear your pan is performing so well and that you’re enjoying cooking without the sticking. We hope you continue to love it for many meals to come!

If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Quality cookware that never needs to be…

Quality cookware that never needs to be replaced i cannot see the downside especially since there always putting on sales. Will be kitting out my whole kitchen in the near future.

29 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Rohan,

Thank you so much for the fantastic review! We love hearing that you see your cookware as a long-term investment, and we’re excited to have Titan’s Kitchen become an even bigger part of your kitchen in the future.

If you ever have any questions or need any help, please don’t hesitate to reach out to us — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Love this brand- healthiest option in the market!

I have the cutting boards and just ordered the 12 inch pan. Obsessed with the cutting boards and really excited for the pan. Healthiest material on the market!

26 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Nathalie,

Thank you so much for the wonderful review! Great to hear how much you’re loving your cutting boards, and we hope you’ll love your new pan just as much. It means a lot to have you come back to Titan’s Kitchen for another product!

If you ever have any questions or need any help, please don’t hesitate to reach out to us — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Titanium product is the new way forward…

Titanium product is the new way forward for cooking
No more toxins breaking away from continually used teflon coated utensils, also Titanium is lighter and 3x times stronger than steel. Product will look great and modern on the cooker. Waiting with anticipation on delivery JT McPherson

26 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi James,

Thank you for the fantastic review! We’re happy to hear you’re looking forward to making the switch to titanium cookware, and we hope you absolutely love your new pan once it arrives.

If you ever have any questions or need any help along the way, please don’t hesitate to reach out to us — we’re always happy to help!

Warm regards,
Titan’s Kitchen Team

Valorada con 2 estrellas sobre 5

Very poor customer service

Unimpressed with this company. Ordered this for my niece, her partner and their son as a housewarming gift. She'd done some research looking for a good price and landed at this company. I ordered them a pan and spatula. We were visiting them in England (we live in the US) and I placed the order from there. When the pan arrived, there were issues with its quality they were concerned about as well as the lack of guarantee of it being nontoxic. They wanted to return it, so I had them take pictures and sent the return request with all requested info to the support email address 2 weeks after delivery as stipulated on the website. Crickets.

Its been just over a week now, so I forwarded the same email, adding "PLEASE REPLY" to the subject line. I also found a phone number to call, however it was just an automated message stating the "quickest" way to get a response is to email support (!).

UTTERLY TERRIBLE customer service. I would never buy another item from this company.

22 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Alfred,

We’re very sorry to hear about this experience. Waiting over a week for a response to a return request is not the level of service we aim to provide, and we completely understand your frustration.

We’d really like to look into what happened here, as customer emails should not be going unanswered for this long. Please make sure the original request was sent to support@titanskitchen.com and, if possible, send us another email with your order number and mention this Trustpilot review so our team can locate it immediately.

We also want to reassure you regarding your concern about the cookware itself. Our pans have a pure titanium food-contact surface and contain no PFAS, PFOA, PTFE, or any other type of chemical coatings.

Most importantly, if you are within the applicable return period and would still like to return the order, our team will help you through the return process. Please reach out and we’ll make sure this is properly addressed.

Warm regards,
Titan’s Kitchen Team

Valorada con 1 estrellas sobre 5

Bad customer service.

I have tried to send emails & was told wrong address, called the number in New Mexico no one answered.

21 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi,

We’re sorry to hear you’ve had trouble reaching us. Please double-check that your emails were sent to support@titanskitchen.com, as this is the correct email address for our customer support team. We aim to respond to all inquiries within 24 hours.

Regarding the phone call, it’s possible you reached us outside of our operational hours, which would explain why no one was available to answer at the time.

Please reach out to us again at support@titanskitchen.com with your order details, and our team will be happy to look into this and make sure you receive the help you need.

Warm regards,
Titan’s Kitchen Team

Valorada con 1 estrellas sobre 5

Save your money

Save your money! I got two of these pans as gifts, and followed all instructions for use (being careful to heat before adding oil, and making sure that the oil was heating before adding the food, and flipping only when the product was ready). It was such a pain to have to monitor the pans so closely, and even with all of those measures taken, food still stuck to them! I cooked burgers and onions one time in one pan, and the onions seemed to have somehow oxidized a ring around the pan (the onions were in a ring around the meat that was cooking). To clean the pan, I used a soft sponge after it was cooled a bit, and warm water, and the residue would not come off (and it was only browned food, it wasn't burned). I tried eggs the next day. They didn't seem to stick until after I flipped them. When I went to get them out of the pan, they weren't stuck to the pan, but there was residue that (again) did not rub right off with a soft sponge and warm water and dawn soap. My grocery store pans perform better than these, and I don't have to keep such a close eye on them. I'm glad that I received them as a gift, so I didn't spend my own money on them.

18 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Madalinea,

Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your first experiences with the pans have been frustrating.

From what you’ve described, it sounds like the cooking temperature was too high. Our cookware transfers heat very efficiently, so it generally requires lower heat than many conventional pans. Excessive heat can cause food to stick more readily and can also cause the discoloration or ring you noticed. The good news is that this type of discoloration is harmless and can be removed.

We’d recommend trying again at a noticeably lower temperature: preheat the pan gently, add a small amount of oil, and then add your food. Once the temperature is right, you shouldn’t need to constantly monitor the pan, and the cooking and cleaning experience should be much easier.

We’d genuinely like to help you get the performance the pans are designed to provide. Please reach out to us at support@titanskitchen.com and our team will be happy to walk you through the cooking method and also help with removing any remaining residue or discoloration.

Warm regards,
Titan’s Kitchen Team

Valorada con 1 estrellas sobre 5

Refund very difficult, clearly no 100 day money back guarantee or Risk Free Trial.

I requested a refund upon receipt of the pan. It was very heavy and the instructions suggested only oils that I do not use in cooking. This is not a pan I would ever use. Unfortunately, to return, I would have to return to the actual manufacturer, who is a Asian manufacturer. They claim it would be a large expense to return this pan and could take months as I am to return overseas, however, this company claims that purchase of this pan is "Risk-Free Trial" and all Orders include a 100-day money-back guarantee. They do not want the pans returned to their New Mexico location in the states, but instead they want you to ship to Asia, which they claim could be $50+. Clearly no customer service is provided here for a very heavy pan that is not American made. This is totally unreasonable and unfair consumer service.

12 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Ruth,

Thank you for sharing your concerns. We’re sorry to hear that the pan wasn’t the right fit for you.

We would like to clarify that our 100-day money-back guarantee absolutely applies to your order. You are welcome to return the pan within the guarantee period and receive a full refund of the purchase price once the return is received. The guarantee does not mean that return shipping is complimentary, and our return policy states that customers are responsible for return shipping unless there is a product defect.

Our New Mexico address is not a returns warehouse. Returns are therefore sent to a designated return facility, which is why our support team provided you with a different return address.

Regarding the weight, our titanium pan is actually among the lightest cookware options available, especially compared with traditional cast iron and many other heavy-duty pans. Of course, how a pan feels in the hand is personal, and we completely understand if it still feels heavier than you would prefer.

We’d also like to clarify that you are not restricted to only the oils mentioned in the instructions. Those recommendations are provided to help achieve the best cooking performance, but other suitable cooking oils can be used as well.

We’re sorry that the return process has left you disappointed, but we want to reassure you that your 100-day money-back guarantee remains valid and you can return the pan for a full refund of the purchase price. If you need any further help with your return, please reach out to us at support@titanskitchen.com and our team will be happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product, with great communication from the team

3 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Perry,

Thank you so much for the review! We’re happy to hear you’re enjoying your Titan’s Kitchen cookware and that you’ve had a great experience with our team as well.

If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

I want to eat good food

I want to eat good food, be healthy & nourishment for my family.

11 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Belle,

Thank you for your lovely review! Preparing good, nourishing food for the people we care about is exactly what the kitchen should be about. We’re very happy to be part of that for your family.

If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

I WANTED TO TRY THE FRYPAN FOR AGES AND…

I WANTED TO TRY THE FRYPAN FOR AGES AND DECIDED TO GIVE IT A GO, LOVING IT!

11 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Donna,

Thank you so much for giving us a try! We’re happy to hear you’re already loving your Titan’s Kitchen frypan, especially after having your eye on it for so long. We hope you enjoy many great meals with it!

If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 2 estrellas sobre 5

I feel like I’ve experienced a bait and…

Update: Titan's Kitchen sent several emails and after repeating a number of times, I got a person who understood my concern, BUT since I did not screenshot what happened or order a second pan my word is, apparently, fiction to them. The last email said no one else had ever had an after-purchase offer online. I tried then to stop the order since I'd not received tracking or shipping, but instantly got response that it had been shipped from China. I am looking into how I can refuse the package as I no longer feel I can trust this company.

I feel like I’ve experienced a bait and switch.

I’ve watched the website for months waiting for a sale when I get a notice for sale I look at the website and it’s the same price. It’s been for months when I complained to the company they nicely gave me a 15% discount so I went back on the site and ordered the pan. I want it which they assured me was the lowest price currently available as soon as the order went through and I paid for it then a pop-up offered me the same pan for $30 less. I’m curious why can they not just be straight and honest and give me the lowest price I sent another email telling them how my feelings and asking for a correction or cancel the order but I have not gotten a response to that email

8 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Delores,

Thank you for bringing this to our attention. We completely understand why seeing a different price after placing your order would be concerning.

We are not currently offering the same pan at a lower price than the sale price listed sitewide. That said, pricing can vary depending on the pan size or specific product option selected, so we’d be happy to look into exactly what you saw.

Could you please email us at support@titanskitchen.com with the details of the offer or a screenshot if you have one? If it turns out the exact same pan was shown to you at a lower price, we’ll be happy to refund the difference. We certainly don’t want you to feel misled.

If you ever have any other questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Single Mom tight budget game-changer!

As a single Mom on a very tight budget, I started with replacing old cutting boards with titanium loving email discounts, easy ordering and fast free shipping! The boards continue to clean up super well & has opened storage space in my small kitchen. Game-changer as Titan's Kitchen has lessened worry of residual bacterial contamination. Now replacing utensils and pots for more great pricing and it's with confident joy I'm dishing out healthier meals guaranteed free of harmful substances!
The lifetime guarantee truly allows more budget room for confident healthier food choice. Best of all from the beginning through end of my day is guaranteed positive investment for peace of mind serving my kids the best!

10 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Dee,

Thank you so much for sharing this with us! It means a lot to hear that you’ve been gradually replacing items in your kitchen with Titan’s Kitchen, especially when making every purchase count is important. We’re delighted that you’ve been enjoying your cutting boards and are now adding more pieces to your kitchen.

Thank you for trusting us to be part of the meals you prepare for your family. If you ever have any questions or need any help, please don’t hesitate to reach out — we’re always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Much healthier way to prepare my family’s meals

Learning about the healthier way to cook for my family is wonderful! The products are exceptional quality and performance outstanding!!

2 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Jenny,

Thank you so much for the wonderful review! We’re happy to hear you’re enjoying both the quality and performance of your Titan’s Kitchen cookware, and wish you many healthy meals for you and your family.

If you ever have any questions or need any help, our team is always happy to assist.

Warm regards,
Titan’s Kitchen Team

Valorada con 5 estrellas sobre 5

Informative and easy process

Informative and easy process. Choosing Titanium because we’re fed up with buying frying pans!

5 de septiembre de 2026
Opinión espontánea
Logotipo de Titan's Kitchen

Respuesta de Titan's Kitchen

Hi Jessica,

Thank you so much for choosing Titan’s Kitchen! We’re glad you found the process informative and easy, and we hope your new titanium cookware will be something you enjoy using for many years to come.

If you ever have any questions or need any help, our team is always happy to assist.

Warm regards,
Titan’s Kitchen Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más