TKC Opiniones 

86
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Unfortunately here is another one star review for TKC. We visited the site in Denton and the painted doors shown were perfect, most (over 70%) received from the company had a very poor paint finished... Ver más

Valorada con 5 estrellas sobre 5

Bought a painted kitchen via an installer . Quality of kitchen is great but as you may know you have to be more careful with a painted matt doors and sometimes they have small marks that need touch up... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have been using TKC for over 15years as our kitchen supplier . All our customers love the quality of the kitchens including 18mm all round on the carcasses. Lead times are always on time and their... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We would like to express our best customer services experience with TKC and their team. They always send us a tracking for the delivery and if there is any issue with the order, they always reso... Ver más

La empresa ha respondido


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4,1

Muy bueno

TrustScore: 4 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 75% de las opiniones negativas

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4,1

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(86)

20 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Shocking kitchens

Shocking kitchens. We've had a kitchen installed for 4 months. Paint to order. We've already had several doors replaced due to Paint chipping. Over the past 2 weeks Paint has faded on drawers and another door Paint has chipped. TKC refuse to send a rep out and have advised there is nothing wrong with the kitchen. I have pictures and stacks of evidence. My last kitchen which was a moores kitchen last over 10 years and was going strong. Stay well clear I have a fighting battle on my hands now to get the kitchen replaced. TKC refuse to address the issue. I have emailed them directly. My builder has also made them aware of the issues and they are refusing to send someone out. TKC if you can see this message, please contact me as a matter of urgency.

23 de abril de 2025
Opinión espontánea
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Respuesta de TKC

Hi Räj, thank you for your feedback, we would like to apologise for any inconvenience thus far. Glad to hear that we've also replaced several doors for you.

We really pride ourselves on the quality of our product so would like to understand a little more about this issue has come about.

Please contact trustpilot@tkc.co.uk with full details and images so that we can assist you further.

Customer Care Team

Valorada con 4 estrellas sobre 5

Bilal

Bilal, gave great customer service before and after a recent order.

23 de abril de 2025
Opinión espontánea
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Respuesta de TKC

Thanks for the kinds words Nick! We'll pass this onto Bilal for you 😊

Valorada con 5 estrellas sobre 5

Had kitchen units from TKC Denton

Had kitchen units from TKC Denton. Went back for two end panels, staff very helpful, Mike and Emma where very very helpful. I would not go any where else for kitchens. Thanks again for all your help.Sandra.

8 de abril de 2025
Opinión espontánea
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Respuesta de TKC

Thank you for the lovely comment Sandra, we look forward to serving you in the future!

Valorada con 1 estrellas sobre 5

STAY WELL CLEAR

STAY WELL CLEAR - absolutely appauling company. The quality checks this company employs are non-existant. We had to order new panels three times because the paint finish was so poor and they still could not send out suitably finished panels. We had to get them done by a professional in the end. I would stay well clear of this company if you are offered their kitchens, and they didn't seem to care one bit that they were sending out sub-par product.

7 de abril de 2025
Opinión espontánea
Logotipo de TKC

Respuesta de TKC

Hi Bein, thank you for your feedback.

We'd like to understand a little more about the issue and would like to apologise for any inconvenience thus far.

If you would be happy to contact trustpilot@tkc.co.uk our customer care team will assist you further.

Valorada con 5 estrellas sobre 5

We've been using TKC for the supply of…

We've been using TKC for the supply of our doors and panels for years now and we can't fault them. Their products are extremely high in quality and the selection of ranges and colours they have available are fantastic. Mike on the Trade counter is a real asset to the company - always very attentive, helpful and gets the job done with ease. Darryl has also been a great help over the years, too, in assisting us with our orders and any queries we have. We look forward to continuing our business relationship with the team for many years to come. All the best, from Everlast Kitchens & Bedrooms.

4 de abril de 2025
Opinión espontánea
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Respuesta de TKC

Thanks for the lovely feedback Tasha!

Valorada con 1 estrellas sobre 5

Shoddy product

Lucente porcelain matt doors have chipped and bubbled within 2yrs of fitting. Because they only deal with trade, if your fitter ceases trading you as the customer have no comeback. Poor product. Do not use a fitter who buys from TKCabinets (not TKC kitchens- a different company)

12 de diciembre de 2024
Opinión espontánea
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Respuesta de TKC

Hi there,

This sounds like a frustrating situation and unfortunate that the company you have dealt with has ceased trading. If you could provide us with some contact details we will get a member of our team to get in touch and help you with a potential solution.

Valorada con 5 estrellas sobre 5

Great company lots to choose from and…

Great company lots to choose from and staff are really respectful. Would recommend everyone to come here

18 de febrero de 2025
Opinión espontánea
Logotipo de TKC

Respuesta de TKC

Lovely feedback Jess, we look forward to serving you again.

Valorada con 5 estrellas sobre 5

Great Service

We have always used TKC for our kitchens and have always received great service. Today we had an issue that was our fault. Claire in the Paint to Order Department was able to help us, very efficient and quick, calling us back to confirm she had managed to sort our problem out and get items ordered and delivered to us. Thank you

13 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Faulty Vinyl Wrapped doors & draws

Do not buy Vinyl Wrapped doors or draws as they are rubbish, they start to delaminate within 12 months, I have 24 kitchen doors most of which are delaminated and TKC. Co.Ltd have not responded to my complaint, they just ignore you.
Avoid like the plaque

Update!!!
TKC.Co Ltd have responded, only to say they will not honour any warranty as the company who fitted their products in our home has ceased trading, so any warranty is null & void, unbelievable!!!, they offer no responsibility to the end customer of their products.
They could give a discount on further purchases, though I somehow don't think I would trust their products and as pensioners we could not afford and should not have to replace these units again, especially within a warranty period.
Very disappointed with this company.

15 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really good quality kitchens supplied…

Really good quality kitchens supplied and fitted by a local company in my town.
I have two holiday cottages and chose the painted fir green and meridian blue.
The paint finish is beautiful with a slight sheen, doors thick and solid real wood.
(I had read less favourable reviews but my kitchen retailer explained there is another company called TKC that is completely different and nothing to do with the main company). Hence I am writing this review as both the Jigsaw kitchens I have had installed are really stylish and top quality and I am very pleased with the whole service.

1 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

KTC doors are not fit for purpose DO NOT buy from them will not face responsibility

I bought a kitchen off them through the range warehouse on delivery 5 doors chipped after a bit of tooing and froing they replaced them days later we noticed more chips and scratches appearing we called out the salesman from Jonas and James in The RANGE WAREHOUSE in Stockport the salesmanwho looked at the doors and was surprised how easily they got damaged he did a scratch test on one of the chipped doors with his car key he lightly scratched off the finish with his key on camera saying these are nothing like the samples he had in store the very ones he showed me before I bought the kitchen A few days later a full new set of doors plinths corner posts pelmets end panels ect were delivered I was assured that this batch would be of the quality of the sample in the Range Stockport shop the fitter started to remove and fit the second delivery of doors ect at my expense I might add and on taking protectiv wrapping-off reveals more chips ect the salesman who sold me the kitchen was called out immediately he came out on his day off and again scratched one of the chipped doors with his key again on Camra he was shocked at the result the finish scrapped off the same as the first batch next day I was asked to take off and deliver a couple of the doors back to the Range warehouse Stockport because TKC obviously didn’t believe him or didn’t want to TKC say they wanted to test them there self now they say they want to to send them away for testing which I’m told this could take weeks we are already10 weeks with no end in sight at this moment in time I have a substandard kitchen not fit for purpose fitted and another pilled up in my house (the first one)and can’tget them to shift the damaged and substandard doors ect TKC should no be allowed to rip people off do not at any cost buy a kitchen from JONAS and JAMES in THe RANGE WAREHOUSE because they get all there kitchens from TKC up now as we speak KTC are dodging their responsibility and so it seem is JONAS and JMES in THE RANGE WAREHOUSE fair play to the salesman for going the extra mile he’s up against it because he’s having to sell junk with absolutely no back up from his senior management they have left everything to him no one of authority has contacted me about this debacle shame on you KTC and JONAS and JAMES RANGE WAREHOUSE Stockport

14 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

AMAZING COMPANY & GREAT PRODUCTS!!

I have had my kitchen installed a year ago, I manage a showroom that sells kitchens, bedrooms and bathrooms, my kitchen looks as good as the day it went in and I wish I could upload photos to show that the quality is far superior to most on the market, all soft close as standard, we sell ALOT of thier kitchens and the service is second to none, a very personable team that we deal with that helps us with our customers, I would HIGHLY recommend thier products, please don't be put off by installation issues as its not TKC's fault, they purely provide the materials.

7 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

30 months and still not completed.

We started fitting our kitchen in Nov 21. We’ve had wrong sized doors, damaged doors wrong paint finished doors. These issues didn’t happen once either, nothings has been learned from each episode. Lots of the damage was avoidable, not packed correctly, no corner protectors, bubble wrap etc. one delivery came with the green sticky tape used to wrap it, stuck to the paintwork. We’re still awaiting the final replacement door 2 1/2 years later. In the meantime the chips have started appearing again and we’ve still not been signed off. These painted doors are not fit for purpose in a kitchen.

Avoid at all costs!

2 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

awful company to deal with

awful company to deal with, have had kitchen about 2 years and one of the doors has blown. they will not speak to me direct, even though i have explained the kitchen fitter i used has gone out of business.

now left with a damaged door, and no help from TKC

perhaps if they see this message, then can advise how i can get this rectified.

24 de octubre de 2023
Opinión espontánea

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