Good dvd production of events. The only difficulty is that there are no subtitles on DVD. Some groups of words, etc. I could not make sense of. Disappointed. The BBC Broadcast had them, really helped... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
What a great experience! Website easy to navigate and order what I wanted, exclusive items are always a bonus for the "ooo" factor, prices are reasonable and postage cost and service is also good valu... Ver más
La empresa ha respondido
Dekivered within time frame submitted by company. Item was as described on the webpage. Professionaaly pack with no risk of damage to product. Will definetly order fro Townsend Music again
La empresa ha respondido
I have been purchasing music from Townsend Music for many years now and have always been impressed by the quality and value they offer. I preordered the Van Morrison vinyl in early March. I wanted to... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Bringing music fans exclusive, limited edition and signed releases, plus much much more!
Información de contacto
Great Harwood, Reino Unido
- customerservice@tmstor.es
- tmstor.es
4,5
Excelente
1 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 87% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
I ordered this album for my sister - arrived on time and in perfect condition. Easy to order and good value.
19 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Janice,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Have a lovely day.
Regards,
TM Stores
Arrived when I expected in perfect…
Arrived when I expected in perfect condition. Will definitely shop here again
24 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Gerry,
Thank you for taking the time to provide us with 5 stars!
It is always great for us to hear customer reviews like this, it really makes us happy to know our team are able to have orders sent out and delivered to you so quickly!
Kind Regards,
TM Stores
Well packaged and delivered on time
Well packaged and delivered on time - thank you
18 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Keith,
Thank you for this 5-star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Have a great day,
TM Stores
Respuesta de Townsend Music Ltd
Hi,
Thank you for the great review!
Great to hear your order arrived at your location all safely, with the amazing work our team do to package these.
Thank you again for these kind words.
Regards,
TM Stores
Five stars from me
Very happy with my order. Received the day I expected with Royal Mail and able to track my delivery. I’ve always been very happy with my orders from Townsend Music so I wouldn’t hesitate to buy from them again. Five stars from me.
13 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Helen,
Thank you for this amazing review!
We pride ourselves on our wide range of products, including Vinyl, as well as many Exclusive items. It's always worth keeping an eye on our store for the latest releases, or sign up to our Mailing List to stay regularly updated!
Thanks again for taking the time to pass on your comments.
Regards,
TM Store
Delivered well packaged and on time
Delivered well packaged and on time. Always happy to order from Townsend
18 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Kevin,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Have a good day.
Regards,
TM Stores
Great service from a brand I recommend
19 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Paul,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Regards,
TM Stores
Excellent service and speedy delivery.
12 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Andy,
Thank you for taking the time to provide us with 5 stars!
It is always great for us to hear customer reviews like this, it really makes us happy to know our team are able to have orders sent out and delivered to you so quickly!
Have a lovely.
Regards,
TM Stores
Shood not sell items when not in stock
Shood not sell items when not in stock. Poor in every way . Seem like a fake site to me . First review I have given . Item now listed at Amazon. Says it all
20 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hello,
Thanks for providing your comments. We've looked at the order number provided on your review, but this order is linked to a deleted account as it appears you've requested to remove your details, so sadly we don't have your contact information to speak with you.
This is definitely something we want to sort out for you, and can assure you our site is legitimate.
We have requested your contact information via Trust Pilot and are yet to receive a response.
We urge you to please reach out to our Customer Service Team for support.
Regards,
TM Stores
Superb Store!
I've used Townsend Music for a number of years and have always received excellent service.
Their range of limited editions and exclusive releases is superb, making them a go-to retailer for music collectors. The pre-order process is straightforward and reliable, and I particularly appreciate the regular email updates keeping customers informed about new releases, special editions, and order progress.
Packaging is consistently first-class. Items arrive well protected in strong, high-quality packaging, ensuring that records, CDs, and box sets reach you in perfect condition.
A professional, dependable company with great communication and excellent customer service. Highly recommended for any music fan or collector.
20 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hello
Thanks for such a great review!
We love hearing such positive comments about the products and service we provide, and I'm sure we'll have some more items that might take your fancy coming soon, so keep a check on our store for the latest products!
Wishing you a lovely week!
Regards,
TM Stores
Extremely satisfied
Particularly understanding, helpful and solution-oriented!
10 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Philip,
Thank you for your 5-star review!
We are so glad to hear you were happy with the service provided to you by our Customer Service Team when you needed their help, they are always on hand to assist with any query.
Have a good day!
Regards,
TM Stores
Item arrived on time and in great…
Item arrived on time and in great condition, will definitely use again
5 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Andy,
Thank you for this 5-star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Have a great day,
TM Stores
Ordering from this site was easy and…
Ordering from this site was easy and had updates all the way along until delivery, item arrived through royal mail and arrived in perfect condition and on the day after release which was amazing, will definitely be ordering from this site sometime in the future
6 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Robert,
Thank you for taking the time to provide us with 5 stars!
It is always great for us to hear customer reviews like this, it really makes us happy to know our team are able to have orders sent out and delivered to you so quickly!
Have a good weekend,
TM Stores
Purchase arrived on day if release
Purchase arrived on day if release, couldn't be happier 👌
9 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Gordon,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Kind Regards,
TM Stores
Excellent every time.
5 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Michael,
Thank you for this 5 star review!
Your comments are very appreciated, we are always happy to hear of great customer experiences!
Regards,
TM Stores
Fast and smooth process - Pre-order
I recently managed an album pre-order transaction and was really impressed with everything. The ordering was easy and clear, and the delivery was super quick, which was even better than I thought.
One of the best parts was that there were extra digital options, with some great discounts that made buying it even more fun. Plus, getting to see album preview events was a cool, special treat that let me hear a sneak peek of the new music before it came out.
Overall, I’m very happy with the service. The way it’s efficient, thoughtful and focused on making customers happy makes this pre-order process really special, and I’d definitely suggest it to any music fan who wants a smooth and enjoyable pre-order.
4 de junio de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Kris,
Thank you for this amazing review!
We pride ourselves on our wide range of products, including Vinyl, as well as many Exclusive items. It's always worth keeping an eye on our store for the latest releases, or sign up to our Mailing List to stay regularly updated!
Thanks again for taking the time to pass on your comments.
Have a great day,
TM Stores
Excellent customer service.
Excellent customer service.
The team was responsive, helpful, and professional throughout. Communication was clear and prompt, and my enquiry was dealt with quickly and efficiently.
Very satisfied with the overall experience and happy to recommend Townsend Music.
22 de mayo de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi,
Thanks for such a great review!
We love hearing such positive comments about the products and service we provide, and I'm sure we'll have some more items that might take your fancy coming soon, so keep a check on our store for the latest products!
Regards,
TM Stores
The team was amazing
The team was amazing! My order had gotten lost in the mail but as soon as I reached out to them, they got back to me right away and immediately sent a replacement. Their communication and service was excellent! The item I ordered was good quality and as described. Very impressed and highly recommend!
27 de mayo de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Pixie,
Thank you for your 5-star review!
We are so glad to hear you were happy with the service provided to you by our Customer Service Team when you needed their help, they are always on hand to assist with any query.
Kind Regards,
TM Stores
Good communication from the outset
Good communication from the outset, provided updates of delivery and was well packed when vinyl arrived.
They are a useful outlet for vinyl that is hard to locate - they usually have it.
15 de mayo de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Paul,
Thank you for your review.
It is always great to hear our customers are happy with our ordering process and fast delivery!
Kind Regards,
TM Stores
new Midge Ure album
Arrived in perfect condition and on delivery day specified.
very please with the service
10 de mayo de 2026
Opinión espontánea
Respuesta de Townsend Music Ltd
Hi Kevan,
Thank you for this amazing review!
We pride ourselves on our wide range of products, including Vinyl, as well as many Exclusive items. It's always worth keeping an eye on our store for the latest releases, or sign up to our Mailing List to stay regularly updated!
Thanks again for taking the time to pass on your comments.
Regards,
TM Stores
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.