Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I placed an order 6 days ago and I go to check tracking and there is No update on delivery date. I emailed Tuckernuck and they said it's in process. I actually think it's the carrier they use DHL! Bu... Ver más

Valorada con 4 estrellas sobre 5

Update: the agent reached out and offered a refund, which was generous, as they could have offered store credit. I ordered a pair of tkees shoes that broke after 5 months of normal wear and were... Ver más

Valorada con 1 estrellas sobre 5

I ordered from them for the first time without creating an account and loved the items so I wrote and asked if they could add that purchase to my newly created account and received no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag. It was packed beautifully like a Bergdorf Goodman or Saks designer bag and... Ver más

Información sobre la empresa


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 73% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,0

Todas las opiniones

(291)

240 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Bad customer service

I have purchased from them before and everything was fine. I ordered a dress on July 24 and I still don’t have it and it does not show that it even shipped. I asked them to cancel the order - they said that it had shipped. And it is impossible to get a live person to speak to. Still no dress and no refund. Will never buy something from them again.

24 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Barbara, thank you for reaching out! I am so sorry to hear that you haven't received your order. That is definitely not the norm, and I sincerely apologize for any inconvenience this has caused. A member of our Customer Experience team has already reached out to assist you with next steps. Thank you again for your patience!

Valorada con 5 estrellas sobre 5

Obsessed with this dress

Obsessed with this dress. Perfect for 4th of July, vacation, and church. I'm planning to wear it to a warm football game and may pair it with a cardigan for fall. It's so comfortable and I love how flattering the waist is. Really hoping they come up with a sleeve option for other seasons.

26 de junio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Unusual fit

Unusual fit. I normally a small (wear 4-6) but this is snug through the shoulders yet quite voluminous around the rib cage and on down. Challenging to take up due to the pockets at the waist and no back seam. Due to the shoulders there’s no way I could take an extra small.. sadly, must return. VERY cute dress and high quality. You rarely find anything lined anymore. Wish it would’ve worked out.

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Charged $55 CAD to return 1 item

Charged $55 CAD to return 1 item, very poor experience and not advised of this at purchase.

17 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Thank you for reaching out! We are so sorry for any inconvenience caused by your recent purchase. As mentioned on our FAQ page, shipping and return fees can vary by country. However, if you have any additional questions regarding international shipping, please reach out to our Customer Experience team directly. We are happy to help!

Valorada con 5 estrellas sobre 5

I love my new sweatshirt!

I love my new sweatshirt!! It's a nice solution to an itchy wool sweater....for pretty much all day, any day! The comments indicated that it ran small so I ordered a size larger than I would have ordered had I not read the reviews ....and I'm glad I did. Delivery was prompt .... and I love my new shirt!

16 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I was excited to make my first dress…

I was excited to make my first dress purchase at Tuckernuck! The dress was meant for a boy baby shower garden party theme I’m attending. I verified my measurements with the size chart and ordered the recommended size. Unfortunately the dress is too large and does not match the size chart. Very disappointing.

14 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi there!

Thank you for reaching out, I'm so sorry to hear that this dress did not work out for you. Please reach out to us directly at customerservice@tnuck.com so we can report this to our product team and assist you further with your order. We look forward to hearing from you!

Valorada con 1 estrellas sobre 5

Very bummed

Very bummed , didn’t fit, bought the white with blue embroidered fish set, bought a small for the top , didn’t know it would be so huge! Didn’t look like the picture, it was a final sale so I’m stuck with it

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Giddy about this Callahan version

This dress is even better looking in person…the color combination is gorgeous. The weight of the fabric is going to be perfect for the cool months here in Augusta, Ga.; it is a lovely twill.
Looking forward to accessorizing this Callahan version….hurry Autumn!

14 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Efficient delivery, disappointing product

Efficient delivery. However product was disappointing.

14 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi there, thank you for providing this feedback!

We are so sorry to hear that you were disappointed with an item in your recent order. If you haven't already, please reach out to our Customer Experience team. We are more than happy to assist you further. We look forward to hearing from you!

Valorada con 1 estrellas sobre 5

The size guide is very misleading

The size guide is very misleading, making it difficult to order the correct size with confidence. It's also extremely frustrating that final sale items cannot be exchanged. If the sizing is inaccurate, customers are left with an item they can't wear and no option to exchange it, which means losing the money spent. A more accurate size guide and a final sale exchange policy would make for a much better customer experience.

12 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Thank you so much for sharing your feedback! I apologize for any confusion caused by our size guides. Please note that the measurements provided for products from our Tuckernuck brands are taken with the garment laying flat.

If you have questions regarding the measurements of a specific product, please feel free to reach out to our Customer Experience team. We are happy to assist!

Valorada con 3 estrellas sobre 5

I love love the dress

I love love the dress ! It's too large. May I return for the small?

13 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Janie! Please reach out to our Customer Experience team at customerservice@tnuck.com. We would be happy to assist you with your order!

Valorada con 1 estrellas sobre 5

Unfortunately

Unfortunately, it’s my fault. I guess that I didn’t realize there was that much difference between an XX large and an X large so it’s very difficult to tell what’s gonna fit you or not unfortunately I guess that’s the way it is the shirt pinstripe shirt that I bought well I guess I didn’t read it all very good. It’s a half a shirt. I figured it was a button down full light shirt now a half a shirt what could that to me but anyway I’m a little disappointed you know and it almost Makes me feel like I don’t think I’ll be shopping there again. It seems to be no consistency. Thank you Katherine Harrop.

13 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Sleeveless Callahan Shirt Dress - runs small

I ordered the Sleeveless Callahan Shirt Dress in Blue Stripe. Small was the indicated size and consistent with other items from Tuckernuck. However, it was too small in the chest. I am not large busted but have I guess athletic shoulders/chest and this dress was just too tight. Also the collar was very stiff and uncomfortable. I really wanted to like it but it wasn't for me so returned rather than exchange size.

However, the return process was very easy - thus the overall 4 star rating.

13 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Size does not match size guide

The dress is gorgeous, but the size does not match up with the size guide at all—it’s 5 inches smaller around the bust than advertised. I’m going to return it.

12 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I tried on this dress and it was…perfect

I tried on this dress and it was exactly what I imagined, great quality. I had to return a similar I ordered from Quince which was poor quality. This one is perfect. Will go with anything nearly anywhere.

12 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Clothes are fantastic

Clothes are fantastic! Excellent quality. Unfortunately though - The delivery was like no other I have had. They did try to reach me via text from gate but I was not with my phone. Thankfully I received an image of a package at one of our community gates (we have 2) I picked the front one and crossed my fingers it was still there. No delivery has ever left a package there in 15 years for me and we buy a lot via internet.

11 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Lisa, thank you for reaching out. We're happy to hear that you're loving your Tuckernuck items!

However, we're very sorry you had a poor delivery experience. We appreciate you taking the time to share these details, and we'll be passing your feedback along to the carrier so they can review the delivery further.

Thank you again for your feedback and we hope you continue to enjoy your new pieces!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más