I placed an order 6 days ago and I go to check tracking and there is No update on delivery date. I emailed Tuckernuck and they said it's in process. I actually think it's the carrier they use DHL! Bu... Ver más
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Consulta las opiniones de los clientes
Update: the agent reached out and offered a refund, which was generous, as they could have offered store credit. I ordered a pair of tkees shoes that broke after 5 months of normal wear and were... Ver más
I ordered from them for the first time without creating an account and loved the items so I wrote and asked if they could add that purchase to my newly created account and received no response... Ver más
La empresa ha respondido
Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag. It was packed beautifully like a Bergdorf Goodman or Saks designer bag and... Ver más
Información sobre la empresa
Información de contacto
1052 Potomac St NW, Washington, Estados Unidos
- 1 (888) 501-8101
- info@tnuck.com
- tnuck.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 73% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Bad customer service
I have purchased from them before and everything was fine. I ordered a dress on July 24 and I still don’t have it and it does not show that it even shipped. I asked them to cancel the order - they said that it had shipped. And it is impossible to get a live person to speak to. Still no dress and no refund. Will never buy something from them again.

Respuesta de Tuckernuck
Obsessed with this dress
Obsessed with this dress. Perfect for 4th of July, vacation, and church. I'm planning to wear it to a warm football game and may pair it with a cardigan for fall. It's so comfortable and I love how flattering the waist is. Really hoping they come up with a sleeve option for other seasons.
Unusual fit
Unusual fit. I normally a small (wear 4-6) but this is snug through the shoulders yet quite voluminous around the rib cage and on down. Challenging to take up due to the pockets at the waist and no back seam. Due to the shoulders there’s no way I could take an extra small.. sadly, must return. VERY cute dress and high quality. You rarely find anything lined anymore. Wish it would’ve worked out.
Charged $55 CAD to return 1 item
Charged $55 CAD to return 1 item, very poor experience and not advised of this at purchase.

Respuesta de Tuckernuck
I love my new sweatshirt!
I love my new sweatshirt!! It's a nice solution to an itchy wool sweater....for pretty much all day, any day! The comments indicated that it ran small so I ordered a size larger than I would have ordered had I not read the reviews ....and I'm glad I did. Delivery was prompt .... and I love my new shirt!
The shorts were unfortunately too…
The shorts were unfortunately too small. I'm closer to a size 16 and the XL was too small. Unfortunately I cannot return them since it is final sale.
I was excited to make my first dress…
I was excited to make my first dress purchase at Tuckernuck! The dress was meant for a boy baby shower garden party theme I’m attending. I verified my measurements with the size chart and ordered the recommended size. Unfortunately the dress is too large and does not match the size chart. Very disappointing.

Respuesta de Tuckernuck
Very bummed
Very bummed , didn’t fit, bought the white with blue embroidered fish set, bought a small for the top , didn’t know it would be so huge! Didn’t look like the picture, it was a final sale so I’m stuck with it
Giddy about this Callahan version
This dress is even better looking in person…the color combination is gorgeous. The weight of the fabric is going to be perfect for the cool months here in Augusta, Ga.; it is a lovely twill.
Looking forward to accessorizing this Callahan version….hurry Autumn!
Efficient delivery, disappointing product
Efficient delivery. However product was disappointing.

Respuesta de Tuckernuck
The size guide is very misleading
The size guide is very misleading, making it difficult to order the correct size with confidence. It's also extremely frustrating that final sale items cannot be exchanged. If the sizing is inaccurate, customers are left with an item they can't wear and no option to exchange it, which means losing the money spent. A more accurate size guide and a final sale exchange policy would make for a much better customer experience.

Respuesta de Tuckernuck
I love love the dress
I love love the dress ! It's too large. May I return for the small?

Respuesta de Tuckernuck
Fast shipping and great clothes.
Fast shipping and great clothes.
Unfortunately
Unfortunately, it’s my fault. I guess that I didn’t realize there was that much difference between an XX large and an X large so it’s very difficult to tell what’s gonna fit you or not unfortunately I guess that’s the way it is the shirt pinstripe shirt that I bought well I guess I didn’t read it all very good. It’s a half a shirt. I figured it was a button down full light shirt now a half a shirt what could that to me but anyway I’m a little disappointed you know and it almost Makes me feel like I don’t think I’ll be shopping there again. It seems to be no consistency. Thank you Katherine Harrop.
Sleeveless Callahan Shirt Dress - runs small
I ordered the Sleeveless Callahan Shirt Dress in Blue Stripe. Small was the indicated size and consistent with other items from Tuckernuck. However, it was too small in the chest. I am not large busted but have I guess athletic shoulders/chest and this dress was just too tight. Also the collar was very stiff and uncomfortable. I really wanted to like it but it wasn't for me so returned rather than exchange size.
However, the return process was very easy - thus the overall 4 star rating.
Size does not match size guide
The dress is gorgeous, but the size does not match up with the size guide at all—it’s 5 inches smaller around the bust than advertised. I’m going to return it.
I tried on this dress and it was…perfect
I tried on this dress and it was exactly what I imagined, great quality. I had to return a similar I ordered from Quince which was poor quality. This one is perfect. Will go with anything nearly anywhere.
Clothes are fantastic
Clothes are fantastic! Excellent quality. Unfortunately though - The delivery was like no other I have had. They did try to reach me via text from gate but I was not with my phone. Thankfully I received an image of a package at one of our community gates (we have 2) I picked the front one and crossed my fingers it was still there. No delivery has ever left a package there in 15 years for me and we buy a lot via internet.

Respuesta de Tuckernuck
Love love love this dress
Love love love this dress. Perfect fit, love the pockets, the arm elastic is nice and loose. Great deal with 20% off markdowns.
Returned. Nice fabric but not my style…
Returned because cut in a lot at the shoulders. Was looking for a sleeveless not an athletic look.
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