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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I placed an order 6 days ago and I go to check tracking and there is No update on delivery date. I emailed Tuckernuck and they said it's in process. I actually think it's the carrier they use DHL! Bu... Ver más

Valorada con 4 estrellas sobre 5

Update: the agent reached out and offered a refund, which was generous, as they could have offered store credit. I ordered a pair of tkees shoes that broke after 5 months of normal wear and were... Ver más

Valorada con 1 estrellas sobre 5

I ordered from them for the first time without creating an account and loved the items so I wrote and asked if they could add that purchase to my newly created account and received no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag. It was packed beautifully like a Bergdorf Goodman or Saks designer bag and... Ver más

Información sobre la empresa


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 73% de las opiniones negativas

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3,0

Todas las opiniones

(291)

240 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Sizing is off

Fast delivery. Great quality fabric, however, the sizing I’d extremely off. My normal size in jeans is 26, and that is a perfect fit. These jeans were off by at least 2 sizes! I could slide them off without unzipping. Too bad they are final sale! I really love the color and feel of the fabric.
The sweater is a gift. Now I’m wondering if that sizing will be off, too.

10 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Beautiful dress

Beautiful dress, good quality, but the sizing is way off.
I’m usually a size 6 for Tuckernuck clothing:
This dress runs very small.
I couldn’t exchange for a different size for the same dress as it is a final sale.

9 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Color choice on website does not match…

Color choice on website does not match to item received website says navy , however the color on model ( navy ) a cobalt blue . So received a dark navy . Not what I was expecting. Hate the play on colors just send the color on model when selecting color/ size etc

9 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is the second delivery by VEHO…

This is the second delivery by VEHO that never arrived. I order from all kinds of companies but VEHO is horrible.

8 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Annette, thank you for reaching out. We’re so sorry to hear about your negative delivery experience with Veho, and we’ll be sure to share your feedback with their team for review. This is absolutely not the delivery service we aim to provide.

A member of our Customer Experience Team will be following up with you directly to assist you with your order. We apologize once again for any inconvenience and look forward to making this right.

Valorada con 5 estrellas sobre 5

Perfect dress

Dress fit like a perfect size 8 but blouse was a little big bug still wearable (M). Quality really great as was ordering and delivery.

7 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor customer service!

Very poor customer service!! I bought countless things from them and today bought a pair of jeans three pairs of pants and four sweaters and a dress and I realize that the one pair of jeans I bought a size 2 small I checked the website and they had the correct size so I called immediately waited on hold and asked if I could switch out the size of jeans for the correct size since they were final sale. The woman absolutely refused . I called three hours after I placed the order and obviously nothing had shipped. I even asked if I could return the wrong size and order the right size and pay for it. She refused that as well. They just really don’t care about the customer.

8 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Barb, thank you for taking the time to share your recent experience with us. I sincerely apologize for any frustration or disappointment caused by your recent order. A member of our Customer Experience team will be reaching out to you directly to assist you further with your order.

Thank you again for taking the time to share your feedback. We greatly appreciate your continued support and the opportunity to make this right.

Valorada con 2 estrellas sobre 5

Nope

1. The dresses arrived incredibly wrinkled in a plastic pouch.
2. The style is impossible to pull off if you are under 5’9. No shape at all.

1 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Nancy, thank you for bringing this to our attention and for sharing this feedback. We’re so sorry to hear your dress arrived wrinkled and in less-than-perfect condition. This is certainly not the norm and not the experience we strive to provide!

If you need any assistance with a return, please feel free to reach out to our Customer Experience team (customerservice@tnuck.com). We are happy to help!

Valorada con 1 estrellas sobre 5

Ugh usually you ship with UPS VEHO…

Ugh usually you ship with UPS VEHO takes weeks or never shows up! When will I get my stuff? There is still no update after 24 hours my experience with Veho is terrible! I won’t have an update for weeks!

7 de julio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Jennifer, thank you for sharing your feedback and we apologize for any inconvenience this order may have caused. A member of our Customer Experience team will be reaching out directly to assist you further with your order. We appreciate your patience!

Valorada con 5 estrellas sobre 5

I love this dress

I love this dress. Lovely fabric, lined, well made and so comfortable. My first purchase with Tuckernunk and it won't be my last.

5 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love this blouse!

Love, love, love this blouse!!! The color is perfect. The fabric is so comfortable and feels so soft. I first ordered a medium, then a large and ended up with the XL which fit beautifully. The returns of the first two were painless. I love Tuckernuck!

2 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ordering was fine and so was delivery

Ordering was fine and so was delivery.
However this was billed as WHITE and black! I was so excited. But…. It’s not it’s an oyster not white. Cannot be worn with white pants. You should really changed your description.

2 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Missing the bottoms to order that shows…

Missing the bottoms to order that shows complete. Have emailed and called customer service number, both stating someone would get back to be in 48 hours… that was last week AND nothing!

24 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Tanya, we're so sorry to hear that you are missing an item from your order. We appreciate you bringing this to our attention and can assure you this is not the norm. A member of our Customer Experience Team will be reaching out directly to resolve this for you today. Thank you again for your patience!

Valorada con 5 estrellas sobre 5

company is great and…

Ordering with this company is great and delivery of order is timely. I have ordered several items (dresses) from this company and 2 of the 3 I have kept. However this dress will be returned for several reasons: 1) it has a very short back zipper which makes it very difficult to put on 2) the sleeves are cute but over puffy (girlish) 3) the bust is too large.
Loved the fabric & color.

29 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Runs a bit wide

Runs a bit wide! I’m usually a small in most tops, C cup. I do have a smaller waist and I’m hourglass. But this was really baggy under the armpits. It bowed out if my arms raised. So I am returning the Small for a XS to see if that works without going too short in length. 5’5”. 128 lb.

27 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I received a pkg from you but it is not…

I received a pkg from you but it is not the dress I ordered. I ordered a sleeveless black dupioni dress and received a black cotton “Madewell” dress with sleeves.
Check your records.
Totally wrong item.

27 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

We are so sorry to hear this! This is definitely not the norm and we’d love to make this right. Please reach out to our Customer Experience team directly (customerservice@tnuck.com) so they can assist with next steps. We would be happy to send a replacement or issue a refund. We look forward to hearing from you!

Valorada con 1 estrellas sobre 5

For an expensive dress it arrived with…

For an expensive dress it arrived with a rip in one of the seams. I’m also between sizes XS and S (5’2, 120 lbs) and went with the XS and it swallowed me. The neckline was indecently low and in general it looked really frumpy and oversized. I had to check to make sure I ordered the XS. Very disappointed in this! I get better quality off of Amazon.

27 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Laine, thank you for reaching out and bringing this to our attention. We are so sorry for any inconvenience this order has caused and truly appreciate your feedback. A member of our Customer Experience team will be reaching out directly to assist you further with your order. Thank you for your patience and we look forward to making this right!

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