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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I placed an order 6 days ago and I go to check tracking and there is No update on delivery date. I emailed Tuckernuck and they said it's in process. I actually think it's the carrier they use DHL! Bu... Ver más

Valorada con 4 estrellas sobre 5

Update: the agent reached out and offered a refund, which was generous, as they could have offered store credit. I ordered a pair of tkees shoes that broke after 5 months of normal wear and were... Ver más

Valorada con 1 estrellas sobre 5

I ordered from them for the first time without creating an account and loved the items so I wrote and asked if they could add that purchase to my newly created account and received no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag. It was packed beautifully like a Bergdorf Goodman or Saks designer bag and... Ver más

Información sobre la empresa


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3,0

Medio

TrustScore: 3 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 73% de las opiniones negativas

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3,0

Todas las opiniones

(291)

240 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Where is my order

Where is my order, I paid extra for special shipping, the dress is not here
and my party is on Sunday. What is going on?

22 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Bruce, we are so sorry to hear that you haven't received your order. Please reach out to our Customer Experience team directly (customerservice@tnuck.com) so they can assist with next steps. We look forward to hearing from you!

Valorada con 5 estrellas sobre 5

I bought my 3rd summer dress from…

I bought my 3rd summer dress from Tuckernuck and I am very impressed with the quality., They are not inexpensive items but the quality is very good to justify the spend and the styles are classic. I expect to be wearing these items for many summers.

26 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very cute dress and actually flatters…

Very cute dress and actually flatters my pear shape. I ordered a med for my 5’2” with an 38” chest. Unfortunately, the top area is a bit too tight, so i returned. It doesn’t make sense for me to purchase a large and spend additional money to have it altered.

25 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Excellent communication, Great quality - but heavy dress and difficult to zip/unzip

Excellent communication - very good quality - I loved the color of this dress, the flow (very flattering), the design was beautiful - however, it was very difficult to unzip (even right off a hanger) or zip up - because the zipper tends to get stuck on the floral embroidery - and the weight of the dress was very heavy. I was looking for something that felt a bit lighter. It’s a gorgeous dress, just felt I would have too much trouble zipping/unzipping.

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Soo cute and chic

Bought for something bridal. Got XS and it’s both tailored yet doesn’t cling to unflattering curves- perfect length to show off leg but cover the bum. I’m 5.3 and 130 lbs, 27 waist and 36 D. Love the fabric and stylish cut. Flowers are well done and elegant. Love!

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had to wait for a size small

Had to wait for a size small
to come into stock. Received the items and thought for the price the quality of the material would be more substantial. I will be returning the items.

20 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Refused to refund missing order items

I placed a large order as my first order with the company and they sent me duplicates of an item while leaving out another item in the order. Things happen, and I promptly reached out to customer service to resolve the issue and be refunded for the item I didn’t receive. After being asked to prove I received a duplicate item, and not what I ordered, and receiving confirmation this would pose no issues returning the items, I still have not been refunded for the item I never received. It has been two months since placing the order and am just SOL on getting the refund on the item. As nice as the items are on the website I would highly recommend not purchasing from this company at this time or perhaps going in person to the store. They have a lot of logistical/ customer service issues to figure out as others have explained below.

19 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Elizabeth, Thank you so much for reaching out and brining this to our attention. We are so sorry for the continued frustration and inconvenience this order has caused. A member of our Customer Experience team is reaching out to you directly this morning to ensure everything is taken care of. We look forward to issue you the proper refunds and making things right. Thank you again for your patience!

Valorada con 1 estrellas sobre 5

This shirt it's not the quality I…

This shirt it's not the quality I expected. It is very thin. I could have bought this anywhere. Also the packaging it came in was ripped. I am going to return it

18 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Suzanne, Thank you for sharing your feedback. We are very sorry to hear that the shirt did not meet your expectations and that the packaging arrived damaged. This is certainly not the experience we aim to provide and is not the norm for our company. We appreciate you bringing this to our attention and would love the opportunity to make it right.

Please reach out to our Customer Experience team (888-501-8101) directly so we can assist with your return and look into this further. We look forward to hearing from you!

Valorada con 2 estrellas sobre 5

Missing belt

Dress is super cute and would have been great, but it was obviously a return by another buyer and the belt was missing from the package. Very disappointing.

17 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Beautiful cherry red; runs large

Tuckernuck provides quick service with great products. The cherry red shirt is a gorgeous color, nice quality! It runs very large. I ordered the XS and the shirt is too large. I am sending it back. Order down one size or two sizes.
I am 5’4”, 128 lbs.

16 de junio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Bought this dress in both colorways - 2 different reviews

Bought this dress in both colorways. One dress was a completely different color than what was shown online. I know computer monitors can show colors differently at times, but this is so completely different it's unbelievable. Online the Province Hills dress is a pretty light to medium blue with white colors. What I received is a grey dress with tan and beige. The pattern is the same. but the colors are completely off. I have comparison photos but do not see where I can upload them. Very disappointing. If your dye lot changes in manufacturing, you need to retake photos to accurately reflect the new colorway.

The Salt Water Stripe dress is a thicker material and it's crinkly - took a chance because online it looks like a pajama, but in person it's so much nicer. The color is accurate, and sitting in this dress for an hour in the car left NO WRINKLES! Fabulous! Does not cling and it's very comfortable. I wish this came in navy blue and a green color too. But it was too long and I did have to have it hammed.

The cut of both dresses are great. Nice neckline, great flutter sleeves, and a design that does not cling to the body. It has pockets (not needed) but they don't add bulk. Both were too long, so I had to have them hemmed. This dress needs to be offered in different colors and patterns.

12 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Cute dress but the zipper does not work.

Cute dress but the zipper does not work.

11 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Joan, We’re so sorry to hear this! This is certainly not the experience we want you to have, and we’d love to help make this right.

Please reach out to our Customer Experience team directly (customerservice@tnuck.com) so they can assist with next steps. We would be happy to send a replacement or issue a refund. We look forward to hearing from you!

Valorada con 5 estrellas sobre 5

I am so impressed with the quality and the gorgeous fabrics.

I am so impressed with the quality of Tuckernut's products and ordering from them is simple and a complete pleasure. My first order was large because I did not know what the fit would be like. I returned most of it and they could not have made it more simple and easy. I have already ordered three more times, one for just a pretty pair of earrings that I got yesterday and love. It is taking a few orders to learn my fit, my leanings and likes. I learned that as a petite not to order more of the heavier fabrics which are beautiful but are too much material for me. I am in love with the quality, design and detail of this line! I am finding the more I order (free shipping is a big encouragement) the more I learn about what works best for me. I am so excited to find this new resource that I have always heard of but never really gave a fair chance.

10 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful and elegant white dress

Ordering the dress was very easy. I wear a size 12, however, I had to order a size XL because size L was a bit tight. The arm opening on XL is still appropriate and the rest of the dress still fits nice and not tight. Love the quality of the fabric of this dress and the way it looks on me. Very, very happy customer.

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products

Great products! So many options! Easy to order, quick deliveries. Quality great.
Even if an item is out of stock, seems in a fairly quick turnaround the item is back in stock.
Great company!

4 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Strong smell of mold upon arrival

This is the second item I’ve ordered from Tuckernuck that reeked of mold as soon as I opened the package. I wanted to explain this during the return process, but wasn’t given the option. It looks like a very cute dress, but I wouldn’t know. It smelled so bad that it scared my cat 🙀
In all seriousness, my husband is in the importing business and he said it’s definitely something going on in the factory in China, where this item was manufactured.

6 de junio de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Chrstine, We’re truly so sorry to hear this, and we completely understand how disappointing and concerning that must have been—especially after experiencing it more than once. This is absolutely not common for Tuckernuck and is not the level of quality or care we want our customers to receive.

We really appreciate you taking the time to share this feedback with us, as it helps our team look into what may have happened. Please reach out to our Customer Experience team directly so we can make this right with a replacement or refund. We look forward to hearing from you!

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