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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I placed an order 6 days ago and I go to check tracking and there is No update on delivery date. I emailed Tuckernuck and they said it's in process. I actually think it's the carrier they use DHL! Bu... Ver más

Valorada con 4 estrellas sobre 5

Update: the agent reached out and offered a refund, which was generous, as they could have offered store credit. I ordered a pair of tkees shoes that broke after 5 months of normal wear and were... Ver más

Valorada con 1 estrellas sobre 5

I ordered from them for the first time without creating an account and loved the items so I wrote and asked if they could add that purchase to my newly created account and received no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag. It was packed beautifully like a Bergdorf Goodman or Saks designer bag and... Ver más

Información sobre la empresa


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 73% de las opiniones negativas

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3,0

Todas las opiniones

(291)

240 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous

This came quickly and fits great. I love it. I’m 5’1” and the M hits me just above the knee which is exactly where I wanted.

5 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The shoes are terrible

The shoes are terrible. They have already broken and torn from the sole and are unwearable.

13 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Linda, We’re so sorry to hear this happened. This is certainly not the experience we want for our customers, and we understand how disappointing it is that the shoes have already broken and become unwearable.

Please reach out to our Customer Experience team directly (customerservice@tnuck.com) so we can help with next steps for a replacement or refund. Thank you again for bringing this to our attention!

Valorada con 1 estrellas sobre 5

I would stay away

I would stay away. They take forever to process a return. Expect to wait over two weeks and there's minimal
Service. Usually like the dresses but this is my first return and it seems like they just don't want to refund my money. They hardly respond and when there are still no good answers about my 300plus

22 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got a completely different dress

Got a completely different dress ! :(

31 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Austin, We’re so sorry for the mix-up and really appreciate you letting us know! This is certainly not the experience we want for our customers. Please reach out to our Customer Experience team (customerservice@tnuck.com) directly so we can help make this right with a refund or replacement. We look forward to hearing from you!

Valorada con 4 estrellas sobre 5

Love the color and the fabric

It was easy to order and the delivery was great. I love the color and the fabric of this item. I ordered an XS final sale jacket. It's a bit boxier than I would like in the shoulders. I'd also would like the buttons (fabric) to be more distinctive. I'll probably have the shoulders altered and replace the buttons.

30 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

One winner and one not!

The gingham blouse is really perfect! Great shape. The black tee unfortunately is too short. -it’s bordering on cropped which I really can’t wear. I love the sleeves and the fabric, but it just a bit too short.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very very expensive dress and does not…

Very very expensive dress and does not even come with anything under to cover up… very see through dress. I don’t think the price is worth it.

28 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Denic, We’re so sorry to hear this dress wasn’t what you expected. We appreciate you sharing your feedback and will be sure to pass it along to our team. If you need any help with a return, please reach out to our Customer Experience team — we’d be more than happy to assist.

Valorada con 5 estrellas sobre 5

Summer Blues

Happy with my purchase. Skirt fits, the shade of blue is as described and material is perfect for warm weather. Smooth transaction all around.

.

29 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dress too large with smell of mold was…

Dress too large with smell of mold was strong and I would have had to return it even if it fit. I was surprised by the lack of quality control to send out a dress with that odor that you could smell through the plastic bag.

22 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Colleen, We’re so sorry to hear this. This is absolutely not the norm for our brand, and we apologize that your dress arrived in this condition. Please reach out to our Customer Experience team (888-501-8101) so we can help with next steps for a replacement or refund. We look forward to hearing from you and making things right!

Valorada con 4 estrellas sobre 5

Truly ABYSMAL Delivery Experience by veho ground plus

Ordering experience was easy and streamlined. The blouses are wonderful quality and the site represented products well. Everything was perfect up until delivery. The only thing keeping this from being a 5-star review? The delivery was abysmal. Thank goodness I was home and keeping my eye out for the package! I live in a brownstone apartment building in NYC and rather than ringing the bell to Apt 2, marked clearly on both the package and my external apartment bell, the delivery person lazily placed my package outside the main door on the street. The delivery picture shows my package clearly dumped at the bright red front door of the Brownstone facing the street. WHO DOES THAT? At the very least, they could have rang the bell to give me a heads up before running off. Thankfully a neighbor happened upon it and brought it inside for me during the 5-minute period between drop-off and my checking the website and discovering delivery. I got lucky this time, but despite the wonderful products I won't be ordering from Tuckernuck again. It's not worth the risk of losing several hundred dollars. Such a shame because I was very interested in several other items. The delivery company is called veho. Avoid at all costs

25 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Julia, thank you for bringing this to our attention. We’re so sorry to hear about your negative delivery experience with Veho, and we’ll be sure to share your feedback with our point of contact for review. This is certainly not the experience we aim to provide.

For future orders, we recommend adding any specific delivery instructions directly in the Veho app to help ensure a smoother delivery experience. We truly apologize for the inconvenience and look forward to providing a better experience moving forward!

Valorada con 5 estrellas sobre 5

LOVE it!!

I love this hat!! I’ve been eyeing it since last summer but didn’t jump on it until this May. So glad I did. I ordered the hat with the cream bow. The inside of the hat has draw strings to make the fit adjustable, so mine fits perfectly. Can’t wait to wear it all summer!!

23 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Pocket mistakenly sewn in

Love the style of the dress but one pocket is sewn in backwards making the skirt lay awkwardly.

22 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi there, thank you for bringing this to our attention. We’re so sorry to hear your dress arrived in less-than-perfect condition. This is certainly not the norm for our products!

Please reach out to our Customer Experience team (customerservice@tnuck.com) directly so we can make this right. We’d be happy to send an expedited replacement and apologize again for the inconvenience!

Valorada con 2 estrellas sobre 5

Disappointed

I was so disappointed when I received this dress. It has two spots/stains on the front and was a wrinkled mess. I was really looking forward to wearing this to an upcoming event.

21 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Jennifer, thank you for bringing this to our attention. We’re so sorry to hear your dress arrived with stains and in less-than-perfect condition. This is certainly not the norm and not the experience we strive to provide!

Please reach out to our Customer Experience team (customerservice@tnuck.com) directly so we can make this right. We’d be happy to send an expedited replacement to arrive in time for your upcoming event. We apologize again for the disappointment and inconvenience. We look forward to hearing from you!

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