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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

I placed an order 6 days ago and I go to check tracking and there is No update on delivery date. I emailed Tuckernuck and they said it's in process. I actually think it's the carrier they use DHL! Bu... Ver más

Valorada con 4 estrellas sobre 5

Update: the agent reached out and offered a refund, which was generous, as they could have offered store credit. I ordered a pair of tkees shoes that broke after 5 months of normal wear and were... Ver más

Valorada con 1 estrellas sobre 5

I ordered from them for the first time without creating an account and loved the items so I wrote and asked if they could add that purchase to my newly created account and received no response... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought the STAUD Expresso Woven clutch. It looks like a million bucks, perfect size, absolutely love it. Came with dust bag. It was packed beautifully like a Bergdorf Goodman or Saks designer bag and... Ver más

Información sobre la empresa


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3,0

Medio

TrustScore: 3 sobre 5

291 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 73% de las opiniones negativas

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3,0

Todas las opiniones

(291)

240 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Buyer Beware - Returns Take FOREVER

Buyer Beware - I purchased two dresses from this store online. After trying them on, I realized the sizing was totally off and the quality was not appropriate for the price. I initiated a return, used the "happy returns" process, and now, 2 weeks later, I still don't have my refund. When I called, they said that I had to wait at least 2 weeks from when the item is received in their warehouse. I would suggest going elsewhere. They know you're going to return the product, so they just keep ahold of your money as long as they can. I won't shop here ever again.

6 de mayo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Shell earrings

I really love my earrings ! This is my first purchase from tuckernuck and it was an immediate “add to cart” my only reason for giving it 4 stars instead of 5 is the packaging was sort of surprising - it was packed well, but there was no box and I’m shocked by that for many reasons. But I’ll be back for more bc the earrings a truly a work of art :)

21 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Dont Buy "final sale" unless you are VERY sure--can't return

Unfortunately this dress was "final sale," and the garment was expensive even with FINAL sale, $151. Tuckernut clothing has increased in cost in the past two years. I tried to return it, but no luck. It's not returnable. I'd advise others not to take a chance on ANY sale items unless you are VERY sure of the item you are getting and you KNOW that it fits you. The Final Sale Policy ends up being costly if you think something looks good on-line. This is the second time this has happened to me; the first time, was not a Final Sale so I could return it. Stuck this time. My lesson learned! The fabric felt cheap, the cut unflattering; the size advice way off in "find my size"

20 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Polyester not cotton

The description of the dress includes “Material: Cotton Poplin” but it is 100% polyester. I never would have purchased if the description was not so misleading. It’s a shame bc it’s a beautiful dress, beautiful fit. Horrific fabric.

19 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Disappointed in Tuckernuck


Disappointed in Tuckernuck. For the price point you will not get a lining or pockets. Very sheer as well 😢

20 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Linda, Thank you so much for sharing this feedback. We’re so sorry to hear this style was disappointing and did not meet your expectations, especially at this price point. We understand how important details like lining, pockets, and fabric opacity are, and we truly appreciate you calling this out.

We’ll be sure to share your comments with design our team for future consideration. Please reach out to our Customer Experience team (customerservice@tnuck.com) for any assistance you may need returning this item!

Valorada con 1 estrellas sobre 5

Trying to steal my money

I ordered several items from Tuckernuck recently (I am a return customer). I elected to return two of the items, totalling $346 before tax. They lost track of my return in transit. I reached out several times and over the course of two plus weeks, I continued to chat with a ROBOT via email. I finally decided to dispute it with my credit card company and TA-DA! they found my items and credited me $342. I am still waiting to hear back since that is less than the items and does not include tax. I am owed nearly $375 back. Really disappointing.

20 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor shipping practices.

I am amazed that you send high priced, nice clothes jammed in a plastic shipping bag. I expected expensive dresses to come in boxes like from Nordstrom or Dillards.

19 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The hat and ribbon is good quality

The hat and ribbon is good quality. It would be helpful if you had enclosed what is the best way to pack the hat for airplane travel. The delivery was prompt. You delivered when expected.

19 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I paid the extra charge for two day…

I paid the extra charge for two day delivery. It is now taking four days for delivery. Credit due

13 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Joseph, thank you for bringing this to our attention. We’re very sorry for the delay and that we let you down. We’ll be looking into what may have happened with this particular order, as this is not the experience we aim to provide.

We have gone ahead and refunded your expedited shipping fee, and you should see that credit posted within 2–3 business days.

We sincerely apologize again and hope to provide you with a much better experience in the future. For any additional assistance, please reach out to our Customer Experience team directly.

Valorada con 4 estrellas sobre 5

I love the dress!! But…

I love the dress!!! It even looked better than I expected!
I didn’t give it 5 stars because it wasn’t wrapped in tissue so there were many deep creases after I unpacked the dress and it took a long time to press them out.

12 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

This dress is dreamy!

This dress is dreamy! The quality of the velvet is a nice heavy weight. The sizing is accurate. I’m sorry I bought it off season and have to wait months before wearing it! It will be perfect tights and any kind of boot or bootie. It also dispatched quickly and arrived in just a few days.

15 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

I love this dress and I hate this…

I love this dress and I hate this dress. First I tried a medium, because even if I'm carrying 10 extra pounds after baby #2, it's got smocking right? Wrong. The zipper where it changed from a gathered skirt to the smock is a problem, it won't budge. Fine, I'm borderline in sizes so I return it, order the large. It also won't zip (even with my husband trying). But to me, this seems all wrong because it feels like I can overlap the fabric still, even though the zipper is totally stuck. Eventually, I turned it backwards and zipped it by myself, and then turned it around a slipped in. Once it's on, the dress is beautiful, my husband loves it, and I love it too. But I'm a 36E and the smocking is a touch loose still, although the gather to smock waistline is still a little snug. It also has a seam in the lining that goes across the bust, I'm not sure why we had to do that when there's no seam on the outside. I'm hoping I lose just a little weight from my bust and it's not so noticable to me. But it's truly gorgeous, enough to keep.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Pearl White Short Sleeve Francoise Dress - Color Bleeding Issue

The dress looks great, but the first time I washed it, the black pockets bled onto the white dress. Super sad as this is the first negative experience I’ve had with a Tuckernuck product!

*update*
Changing my review to 5 stars. The team addressed my concerns promptly and I really appreciate how it was handled. Thank you!

30 de abril de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi Anna! We are so sorry to hear about this experience and appreciate you letting us know. Please reach out to CX team directly (customerservice@tnuck.com) and they would be more than happy to assist with a replacement.

We apologize for any inconveniences this may have caused and look forward to making things right!

Valorada con 3 estrellas sobre 5

I really wanted this to be a cool dress…

I really wanted this to be a cool dress and tho it has potential I should have minded other reviews. The leather portion is like a potato sack. I have hips w a smaller waist so this feels baggy around the middle. But I’m hoping I can get it altered to work for my body shape. The rest is good. Fingers crossed. (I’m 56, 5’5”, 130# size small.

10 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Weird fabric and fit

I kept getting served an ad on Instagram for this dress and it’s in a style I usually wear for work so I went for it - immediate return. The fabric is so stiff (and I have other belted midi shirt dresses from Anthropologie - this is hurt your hands getting the buttons undone stiff) and the fabric is heavy yet has this cheap looking sheen and sound to it. The arms made the whole thing look like the Jetsons (and again I have sleeves like this that work, it’s the fabric that ruins it). For such an expensive dress, would look elsewhere.

9 de mayo de 2026
Opinión espontánea
Logotipo de Tuckernuck

Respuesta de Tuckernuck

Hi there, Thank you so much for taking the time to share your feedback. We’re sorry to hear this dress didn’t meet your expectations, especially with the fabric, fit, and overall feel. We truly appreciate you giving it a try and sharing these details with us, as feedback like this helps us continue improving the pieces we offer.

Please reach out to our Customer Experience team if you need any assistance trying a different style!

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