Women's Heated Gilet Pros Excellent value Heats quickly and effectively 2 zone option Robust zip unlike my Ororo heated gilet Well made and looks good Able to use generic battery unl... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Women's Heated Gilet Pros Excellent value Heats quickly and effectively 2 zone option Robust zip unlike my Ororo heated gilet Well made and looks good Able to use generic battery unl... Ver más
La empresa ha respondido
Very helpful customer service. Answered questions about confusing sizes ( there is now an excellent size chart and advice on the site) and other matters patiently and clearly. The pants are perfect... Ver más
La empresa ha respondido
Challenging company. Website not giving discount. Questions unanswered. Refusal to cancel order even though it’s not been shipped. Tracking number from Chinese invalid. USPS tracking number shows labe... Ver más
La empresa ha respondido
¹to Tess Simene, this resolution is not satisfactory to me. First of all what am I going to do with a jacket that doesn't fit? I'm requesting a complete credit to my account and an address where I can... Ver más
La empresa ha respondido
We specialise in premium heated clothing designed to keep you warm, comfortable and active in cold weather.
Reino Unido
Ha contestado el 86% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
1. Heats very well, can feel the heat instantly.
2. Puffer fabric is lightweight but achieves the warmth needed. Can select different levels of heat which is easy to change by pressing the doohicky on front of jacket. It's very easy to pack for traveling. It doesn't take up much room.
3. The service was great, arrived timely as expected.
4. Be sure to purchase the power bank which fits inside of jacket. Easy to charge.
5. The size runs small, be sure to size up. I am keeping the 3X but will order the 5X.
7. Great buy for the price.
8. I would recommend this purchase to friends and others who enjoy being out and about during fall and winter.
9. It made for a great Christmas gift.

Respuesta de Toastybody
The ordering was easy! Make sure you pay attention to the actual measurements and not go off of size alone. I am overseas, so the shipping was a little longer but still within the expected timeframe and got it just in time for my wife for Christmas! My wife is a teacher and I thought this was a great idea for when she is on recess duty in the cold winter months. Fabric quality is good and durable and looks like it will hold up the rest of time and usage! Ease of using the website was great! Thanks Toastybody

Respuesta de Toastybody
High quality product compared to others I researched. I wish I would have known before ordering as a Christmas gift that they were located in England because the time frame they issued for shipping fell short of the actual time they promised it and ended up not making it to my residence by the time promised. When it did arrive it was well packaged and worked as described.

Respuesta de Toastybody
My husband bought a set of thermals for me for Christmas, I still have not seen all of it and it has come in three different packages. Who does that? Don’t even know if they work because the tracking info says the shirt won’t be here until June of next year. I am sure there is a better place to buy these from, try somewhere else.

Respuesta de Toastybody
The product was as expected but ordered several weeks before Christmas.
The shipment barely made it in time.

Respuesta de Toastybody
Had quite an adventure waiting delivery. The battery pack part of the purchase apparently was delivered to Ontario, California and spent several days there before it was turned around and forwarded. From that point only that package was trackable and had no idea whether or not package one was still on the way! The battery package arrived late on the 18th and the suit part appeared late on the 23rd.

Respuesta de Toastybody
Very helpful staff who kept in touch with me about the status of my delivery when I was worried it wouldn't arrive in time for Christmas. The electric gilet I purchased as a gift for my husband was a hit, especially in the recent cold snap and when our boiler broke down on Christmas day. He loves it.

Respuesta de Toastybody
It fits pretty well and it’s comfortable. It heats up pretty quick and lasts for almost a whole day

Respuesta de Toastybody
I purchased the Toastybody heated baselayer top, and hoped it would be the perfect cold weather solution I was looking for, and it would have been except for the following… Toastybody products just don’t fit. I mean not even close to fitting. I wear a men’s top in either medium or large. I initially ordered a large. When it arrived it looked aweful small, like a men’s x-small. I tried it on. Way, way too small. There was no label on the product, so I figured maybe they made a mistake. They were willing to ship a larger size, so I had them send an XL. Same issue. Way too small. Then they sent me a sizing chart. Their sizing chart listed a men’s 3XL as having a 41” chest. WHAT? Knowing that they don’t sell properly sized gear, I offered to return the top, and asked for a full refund. They sent me an email, for the second time, this time offering me 50% refund and 50% house credit. I accepted. Then today they sent me a email stating they won’t live up to their refund offer. Stating they only provide one resolution. And they didn’t want either tops back, always stating I should keep or donate. I donated. So bottomline. Product is nice, but useless if it doesn’t fit. I spent a lot of money on a poorly manufactured product that is incorrectly sized and therefore useless. I’ve since purchased a great heated vest from another company and sizing is perfect. Unfortunately I cannot recommend Toastybody, and would instead warn, Buyer Beware.

Respuesta de Toastybody
Life changing!! I just moved to Tuscany from a much warmer climate. There isn't much not to love about Tuscany....unless you don't like the cold in winter. I was worried the cold weather would stop me from wanting to go out at night or take early morning walks. I ordered a Toastybody base layer set and a fleece and it has made all the difference - now I never hesitate to spend time outside no matter what the weather. Extraordinary customer service, too. Thank you Toastybody!

Respuesta de Toastybody
Update: my request to return the second set that didn't fit for a refund was basically denied and I was offered another store credit. I declined because I want to get as far away from this scam company and their products as possible. I received a response that they would give me a 50% refund and a 50% store credit. Again, I declined. Now, I've gotten an email that they'll give me an 80% refund and a 20% store credit. This is unbelievable.
Ordered a base layer set as a Christmas gift. Didn't fit and you can't just send the items back for exchange or refund - you have to basically request permission to send back. My request was denied - no reason given. Since it was a gift, I spent another $200 and ordered another set in an XL. After repeated emails I was offered a store credit. I had already paid for the second order so I had to use the credit on items I really don't want. Now the second set doesn't fit - sleeves are extremely short. So, I've asked permission to return this set for refund. I do not want another store credit - I want to get away from this scam company. Stay away!

Respuesta de Toastybody
I am trying to get a refund because the vest was too small. Why would you not automatically allow this to be refunded?
The internal fabric is very gentle on the skin, so not much irritation for long wear time. The base insulation design is able to keep me warm down to -15 to -20C with a supporting winter jacket. The heating coils work quite well, but the distribution can occasionally feel a bit inconsistent; an internal grid pattern for the heating wire may help balance out the heat. It's an excellent base layer going down to -40C with heating able to keep my core temperature stable. They may want to consider adding vibration pads as well for increasing blood flow simultaneously as heating; increasing their market share to being a medical product as well. Good battery life, low stretch (so caution on the size you buy), & battery pouches double as pockets (one on either side would be better for convenience & OCD). Fantastic product, wish they were cheaper tbh so I could rationalize having more pairs.
This was bought as a Christmas present for my mum and we both couldn't be happier. The package arrived in time and my mum loves the product! The size I ordered was a little snug for her ideal fit so I messaged customer service about exchanges. They sent a brand new one in the preferred size and told us to keep or gift the other one. Really appreciate it and my aunty loves the other vest!
Fantastic gilets and batteries. Good warmth locations in several places without being overly hot.
All good with design, materials, sizing and stitching etc quality.
Perhaps a minor suggestion that the battery pocket be larger so the battery can be located front, side or back depending on your activity. Side for when hands in pockets or back for when wearing at work carrying items for example - not a star dropper though.
The products protect perfectly from the outside cold
You are fighting me about a full refund of a product i bought that was defective,I DONT understand why you just wont credit my credit card in full and i sill sent back my purchase. What a BAD COMPANY TO DO BUSSINESS WITH, NEVER AGAIN WILL I EVER BUY FROM YOU DONNA COLELLA
I got it as a gift for my dad and he loves it!!! I would recommend to anybody I know that needs one.
Took weeks to ship. Worse quality than $100 options from Amazon. Took weeks to reply to a return request. Now fighting me on return.
Do not purchase.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.