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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Women's Heated Gilet Pros Excellent value Heats quickly and effectively 2 zone option Robust zip unlike my Ororo heated gilet Well made and looks good Able to use generic battery unl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful customer service. Answered questions about confusing sizes ( there is now an excellent size chart and advice on the site) and other matters patiently and clearly. The pants are perfect... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Challenging company. Website not giving discount. Questions unanswered. Refusal to cancel order even though it’s not been shipped. Tracking number from Chinese invalid. USPS tracking number shows labe... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

¹to Tess Simene, this resolution is not satisfactory to me. First of all what am I going to do with a jacket that doesn't fit? I'm requesting a complete credit to my account and an address where I can... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

We specialise in premium heated clothing designed to keep you warm, comfortable and active in cold weather.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

311 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 86% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great Christmas gift

Gave this as a Christmas gift and the individual loves it. Size fits perfect. Battery pack came fully charged and vest was usable from the moment they received it.

25 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Short sleeves.

Please refer to previous emails. In essence, I told you that XL fits in the body but the sleeves are 3" too short. I tried it yesterday when I went golfing & it was too restrictive to swing because of the short sleeves. Also, I didn't feel any warmth unless I had it set at the hottest setting

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Overall a great purchase

Overall a great purchase. Product does as advertised, and is an excellent warming layer to have for those cold-weather months. I would love to see more tailored fit options going forward.

28 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Partial delivery of poor quality products

Order value £389.94 for 4 heated gilets and 4 power banks.
The gilets that arrived were very poor quality — tiny sizing and cheap, unpleasant material.
The power banks were never delivered and have been “in transit” for over 45 days, with no tracking updates since 1 December.
Customer service keeps blaming the courier and refuses to issue a refund, despite the order being clearly undelivered.
Poor products, incomplete delivery, and stalling customer service. Avoid.

7 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Delivery seemed much slower than…

Delivery seemed much slower than expected (approx 3 weeks).

One arm doesn't seem to hat up as well as the other however customer care seems to be all over it, which is good.

27 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give 0 stars

If I could give 0 stars, I would. Absolutely horrible experience. The sizing is completely off, and despite being marketed as an American company, the items ship from China—arriving in Shein-style packaging, which says a lot.
Customer service appears to not exist. I’ve received no response for over two weeks, yet they somehow have time to reply to public complaints online. Extremely disappointing and misleading.
"reach us by email" so please respond to your emails??.

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Considering I ordered this for

Considering I ordered this for
Christmas in early December, I was pleased to receive it a week before Christmas. My wife has used it once and it kept her nice and warm. Can't wait until my son's baseball season to start to really put it to the test, spring HS baseball in Ohio is no joke

2 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam

This is a scam. It started with a social media ad that targeted me because I had googled heated long johns. I ordered. The product came 27 days later from CHINA. The product was a size small. I ordered a medium. The product also feels like low quality sweat pants not thermals. They won't refund me. They told me I could only get store credit even though their policy is 30 day returns. It's total fraud, as you read reviews, this is what happens to others.

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant Service

I had to return a Gilet as it was too small, they responded to my request to return and reorder very promptly, they sorted everything for me with ease and professionalism. I would highly recommend Toastybody. Thank you Tess

5 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Crooks - steer clear

Delivery took way longer than they said and sizes were a lot smaller than expected. When asking for a refund they agreed, however never sent the money. I followed up many times. I am guessing these people are crooks. Definitely would not deal with them again or recommend them. Stupid me lost $1000.

6 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Heated Gilet

The gilet I received was too small. I requested a larger size. This was promptly provided and I was not required to return the original gilet. Great stuff.

12 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a heated gilet and batteries …

I ordered a heated gilet and batteries on the 9th of December as a present for Christmas, it was supposed to arrive on the 23rd. The gilet arrived on the 27th and still waiting for the batteries.Enquired several times about the delivery of the batteries but all i get is they are still in transit. It is not a very good Christmas present as it does not work and no gurantee that it will work as there are no batteries for it.

4 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

The sizes were smaller than expected

The sizes were smaller than expected. However, the comfort and functionality of the products were spot on. Very warm and easy to move in. We would order again, knowing we should size up in the pants. Also, you have to order the batteries separately, as they do not come with the clothes.

3 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought my wife a heated vest for…

Bought my wife a heated vest for Christmas and she loves it! Not sure how long the battery lasts though. She felt like it drained fairly quick, but couldn’t remember if she fully charged it or not. Will have to post an update later.

25 de diciembre de 2025
Opinión espontánea
Logotipo de Toastybody

Respuesta de Toastybody

Thank you for sharing your feedback! We’re delighted to hear your wife loves her heated vest. Battery life can vary depending on usage and heat settings, so we recommend fully charging before each use for optimal performance.

We appreciate your feedback and look forward to your update!

Valorada con 5 estrellas sobre 5

My grandson needed a heated coat to…

My grandson needed a heated coat to walk to classes at Iowa State University in Ames, Iowa. The winter can be brutal in Iowa. This was exactly what he wanted and needed. He was thrilled with it. Well made and perfect fit. Thank you

28 de diciembre de 2025
Opinión espontánea
Logotipo de Toastybody

Respuesta de Toastybody

Thank you for sharing your experience! We’re thrilled to hear that the heated coat is keeping your grandson warm and that it fits perfectly.

We truly appreciate your feedback and hope he continues to enjoy it throughout the winter!

Valorada con 5 estrellas sobre 5

I received the wrong size and…

I received the wrong size and ToastyBody resolved the situation very quickly!

28 de diciembre de 2025
Opinión espontánea
Logotipo de Toastybody

Respuesta de Toastybody

Thank you for your feedback! We’re glad we could quickly resolve the size issue and get you the correct item.

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