Women's Heated Gilet Pros Excellent value Heats quickly and effectively 2 zone option Robust zip unlike my Ororo heated gilet Well made and looks good Able to use generic battery unl... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Women's Heated Gilet Pros Excellent value Heats quickly and effectively 2 zone option Robust zip unlike my Ororo heated gilet Well made and looks good Able to use generic battery unl... Ver más
La empresa ha respondido
Very helpful customer service. Answered questions about confusing sizes ( there is now an excellent size chart and advice on the site) and other matters patiently and clearly. The pants are perfect... Ver más
La empresa ha respondido
Challenging company. Website not giving discount. Questions unanswered. Refusal to cancel order even though it’s not been shipped. Tracking number from Chinese invalid. USPS tracking number shows labe... Ver más
La empresa ha respondido
¹to Tess Simene, this resolution is not satisfactory to me. First of all what am I going to do with a jacket that doesn't fit? I'm requesting a complete credit to my account and an address where I can... Ver más
La empresa ha respondido
We specialise in premium heated clothing designed to keep you warm, comfortable and active in cold weather.
Reino Unido
Ha contestado el 86% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great to keep warm although it only lasted 2 hours , sleeves come very short
Gave this as a Christmas gift and the individual loves it. Size fits perfect. Battery pack came fully charged and vest was usable from the moment they received it.
Please refer to previous emails. In essence, I told you that XL fits in the body but the sleeves are 3" too short. I tried it yesterday when I went golfing & it was too restrictive to swing because of the short sleeves. Also, I didn't feel any warmth unless I had it set at the hottest setting
Overall a great purchase. Product does as advertised, and is an excellent warming layer to have for those cold-weather months. I would love to see more tailored fit options going forward.
It appears to be a quality vest. What I liked the most was the extended spaces covered with the heating elements. More than I have seen in any other product lines
Order value £389.94 for 4 heated gilets and 4 power banks.
The gilets that arrived were very poor quality — tiny sizing and cheap, unpleasant material.
The power banks were never delivered and have been “in transit” for over 45 days, with no tracking updates since 1 December.
Customer service keeps blaming the courier and refuses to issue a refund, despite the order being clearly undelivered.
Poor products, incomplete delivery, and stalling customer service. Avoid.
Delivery seemed much slower than expected (approx 3 weeks).
One arm doesn't seem to hat up as well as the other however customer care seems to be all over it, which is good.
If I could give 0 stars, I would. Absolutely horrible experience. The sizing is completely off, and despite being marketed as an American company, the items ship from China—arriving in Shein-style packaging, which says a lot.
Customer service appears to not exist. I’ve received no response for over two weeks, yet they somehow have time to reply to public complaints online. Extremely disappointing and misleading.
"reach us by email" so please respond to your emails??.
Considering I ordered this for
Christmas in early December, I was pleased to receive it a week before Christmas. My wife has used it once and it kept her nice and warm. Can't wait until my son's baseball season to start to really put it to the test, spring HS baseball in Ohio is no joke
This is a scam. It started with a social media ad that targeted me because I had googled heated long johns. I ordered. The product came 27 days later from CHINA. The product was a size small. I ordered a medium. The product also feels like low quality sweat pants not thermals. They won't refund me. They told me I could only get store credit even though their policy is 30 day returns. It's total fraud, as you read reviews, this is what happens to others.
I had to return a Gilet as it was too small, they responded to my request to return and reorder very promptly, they sorted everything for me with ease and professionalism. I would highly recommend Toastybody. Thank you Tess
I keep trying to return the item and they keep coming back with store credit options. I do not want store credit can feel like it is AI responding to me, not a human. Please help someone!!!!
Delivery took way longer than they said and sizes were a lot smaller than expected. When asking for a refund they agreed, however never sent the money. I followed up many times. I am guessing these people are crooks. Definitely would not deal with them again or recommend them. Stupid me lost $1000.
The gilet I received was too small. I requested a larger size. This was promptly provided and I was not required to return the original gilet. Great stuff.
I ordered a heated gilet and batteries on the 9th of December as a present for Christmas, it was supposed to arrive on the 23rd. The gilet arrived on the 27th and still waiting for the batteries.Enquired several times about the delivery of the batteries but all i get is they are still in transit. It is not a very good Christmas present as it does not work and no gurantee that it will work as there are no batteries for it.
The sizes were smaller than expected. However, the comfort and functionality of the products were spot on. Very warm and easy to move in. We would order again, knowing we should size up in the pants. Also, you have to order the batteries separately, as they do not come with the clothes.
Bought my wife a heated vest for Christmas and she loves it! Not sure how long the battery lasts though. She felt like it drained fairly quick, but couldn’t remember if she fully charged it or not. Will have to post an update later.

Respuesta de Toastybody
My grandson needed a heated coat to walk to classes at Iowa State University in Ames, Iowa. The winter can be brutal in Iowa. This was exactly what he wanted and needed. He was thrilled with it. Well made and perfect fit. Thank you

Respuesta de Toastybody
Haven’t tried yet but plan to when we get enough snow to ski

Respuesta de Toastybody
I received the wrong size and ToastyBody resolved the situation very quickly!

Respuesta de Toastybody
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.