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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could give them -1000 stars I would they are not a reputable company. They don’t cover components that the salesman when you’re being sold the policy tells you that’s covered you have to read the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Manager Ms. Dee went above and beyond to assist my wife and I. She took the initiative to get the approval of getting the much needed additional repair to our 2012 Chevy Cruze in the process... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aaron was very helpful. He was very knowledgeable, has a great attitude and didn’t get frustrated with me and my questions. Aaron represents your company very well. At one time I was thinking about ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had such a great experience with my extended warranty! My customer service rep was amazing—super informative and kept in great communication the whole time. What really impressed me was how they wen... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros

Escrito por la empresa

Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise! Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back! Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation. Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty. For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

584 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Así usa esta empresa Trustpilot

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

When my engine broke down some years…

When my engine broke down some years ago my Toco warranty had me covered.I would recommend Toco to everyone I know.

Thanks Toco,
James

13 de noviembre de 2024
Opinión espontánea
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Respuesta de Toco Warranty Corp.

Thank you for your recommendation and your review. Please note that we offer an exciting referral bonus for those you send our way. Give us a ring if you wanna hear more about it (it's pretty good).

Valorada con 2 estrellas sobre 5

Dylan was AMAZING, HOWEVER!!!!

Dylan was AMAZING! He took his time and explained the estimate, parts, and informed me what was covered and not covered. Although he’s no mechanic, he helped me understand how each part worked. I appreciate good service and communication and Dylan definitely mastered it! However, the claim process is very long and dragged out. Despite codes, on going issues, and the part being covered, my claim was denied. The parts just can’t be bad, Toco is making me wait until the part completely fails before covering it which is dangerous as I’m having issues with the rack and pinion.

10 de noviembre de 2024
Opinión espontánea
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Respuesta de Toco Warranty Corp.

Your feedback is great to hear. We value the opportunity to serve and look forward to sharing your satisfaction with Dylan and his team. Thank you for being a great Toco customer.

Valorada con 5 estrellas sobre 5

Payment credit card information

Great service with everything I needed to get my Mother's payment taken care!

8 de noviembre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Thank you for taking the time to leave a review. We appreciate the opportunity to serve.

Valorada con 5 estrellas sobre 5

It's always good to keep warranties and insurance

I was grateful and relieved to know that toco was covering my car to be repaired for the items covered that was under warranty.

29 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

We agree that it's always better to have coverage and not need it than to need it and not have it. But, it's even better to have it when you need it! Thanks for allowing us to serve.

Valorada con 5 estrellas sobre 5

I was calling regarding my bill

I was calling regarding my bill. The representative that I spoke to Aaron was very helpful in my billing need. He was absolutely the best.

28 de octubre de 2024
Opinión espontánea
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Respuesta de Toco Warranty Corp.

Thank you for taking the time to leave a review. We appreciate the opportunity to serve.

Valorada con 5 estrellas sobre 5

Professional and Helpful

Madison was the representative that I spoke with on 10/24/24. Madison was very professional and knowledgeable of the status of my claim.
She told me the next steps in my claim and provided me information to have my auto rental linked to my claim.

24 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Auto repairs can be stressful and expensive, but Toco is committed to making the process as easy as possible. We appreciate the opportunity to share our service and culture with you. Thank you for being a Toco customer.

Valorada con 5 estrellas sobre 5

Above and Beyond

Great customer service rep who went above and beyond to take care of why I was calling. Very kind lady.

23 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Thank you for taking the time to leave a review and share your experience. We appreciate the opportunity to earn your business and your trust.

Valorada con 5 estrellas sobre 5

Great company

Great company. Nice people.

21 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Thank you for taking the time to leave a review of your experience.

Valorada con 5 estrellas sobre 5

Jessica was warm attentive and…

Jessica was warm attentive and knowledgeable. She answered my questions without hesitation and was a joy to speak with.

3 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Thank you for your feedback. We appreciate the time that you took to share your experience.

Valorada con 5 estrellas sobre 5

Excellent

The reception was very helpful she answered all of my questions quickly and knowledgeable very friendly able to give me the information that I needed I appreciate it her

14 de octubre de 2024
Opinión espontánea
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Respuesta de Toco Warranty Corp.

Thank you for taking the time to leave a review. We appreciate the opportunity to serve.

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Your Employee was very professional & met all my needs.He went out his way to make sure I was pleased!

9 de octubre de 2024
Opinión espontánea
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Respuesta de Toco Warranty Corp.

Thank you for taking the time to leave a review. We appreciate the opportunity to serve.

Valorada con 5 estrellas sobre 5

Adrian took time out of his busy…

Adrian took time out of his busy schedule to help me. He contact the shop to speak with the manager. They understood each other and worked together on getting my cluster on my truck working write. I THANK George also for his help also. And Aran.i thank all of TOCO warranty workers for everything from the bottom of my heart THANK YOU'LL

8 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Thank you for taking the time to leave a detailed review of your experience. We appreciate the opportunity to serve and look forward to being here for you, down the road.

Valorada con 5 estrellas sobre 5

Jessica was amazing very quick

Jessica was amazing very quick, and I was grateful for her help. Keep it up! We need more Jesscia's in customer service NATION wide. Thank you again

3 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

We appreciate the time you took to leave a review of your experience and we look forward to impressing you with each interaction. Thank you for being a part of the Toco family!

Valorada con 4 estrellas sobre 5

Husband's work truck

It was my husband's truck and I was kept informed every step of the way. They sent the parts to the repair company and his truck was ready the same day after they got the parts he needed. I like the fact they kept in touch to ensure he was made aware. Been a customer thru the many cars we have had and will continue to be a customer.
Darlene Casmere

2 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Thank you for allowing Toco to be your trusted repair coverage. We appreciate the time that you spent to leave a review and we look forward to assisting you down the road.

Valorada con 5 estrellas sobre 5

I was a Priority!

The Attentiveness, Communication & Explanation. The advisor explained everything so that I understood it & she listened & answered all my questions. It was great, I appreciate that.
Thank You JESSICA

2 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

You ARE a priority! Thank you for allowing us to serve. We appreciate the time that you took to leave a review, thank you.

Valorada con 5 estrellas sobre 5

Aaron was very helpful

Aaron was very helpful. He was very knowledgeable, has a great attitude and didn’t get frustrated with me and my questions. Aaron represents your company very well. At one time I was thinking about canceling my contract with your company because of a rude representative, but after talking with Aaron I stayed. He has the greatest personality and has always treated me with respect.

2 de octubre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Thank you for the heads up. We will look into all calls to ensure that our award-winning level of service is shared by all employees. We appreciate the time that you took to share your experience and we appreciate your business and your trust.

Valorada con 5 estrellas sobre 5

Great Experience

Telco warranty responds quickly and they cover the items according to the contract. I have used this company for years. They are awesome.

26 de septiembre de 2024
Opinión espontánea
Logotipo de Toco Warranty Corp.

Respuesta de Toco Warranty Corp.

Toco appreciates your business and looks forward to being here, should you need us. Thank you for allowing us to be your trusted repair coverage.

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