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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a reasonably priced insulated padded jacket when visiting Keswick after scouring the many outdoor clothing shops I found myself in Tog24 and found the Gibson insulated padded jacket... Ver más

Valorada con 4 estrellas sobre 5

I really like the jacket having returned my usual size for a smaller one- should have gone down two sizes as it’s still very big. But I’m not prepared to pay return and reorder postage so it will do!... Ver más

Valorada con 5 estrellas sobre 5

The young lady serving in the shop was very helpful. She alerted me to the fact that there was 20% discount on the item I was trying on if I bought two. I was only going to buy one but the deal was a... Ver más

Valorada con 5 estrellas sobre 5

Started wearing TOG24 jackets and gilets about 8 years ago and so impressed have I been with the sizing, fabric, and durability that I continue to wear them to this day. The last 2 are a good size and... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. también en la categoría
  3. Tienda de accesorios de moda
  4. Tienda de ropa deportiva
  5. Tienda de ropa infantil
  6. Tienda de ropa para hombres
  7. Tienda de ropa para mujeres

Escrito por la empresa

TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

718 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(718)

267 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Polite and Courteous shop staff

The young lady serving in the shop was very helpful. She alerted me to the fact that there was 20% discount on the item I was trying on if I bought two. I was only going to buy one but the deal was a good offer. Well chuffed with the shop. Will definitely come again. Please give positive feedback to the polite and courteous young lady.

30 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Satisfied customer

Great service , Quality clothing and great sizing = a great fit and a great shopping experience .

25 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I really like the jacket having…

I really like the jacket having returned my usual size for a smaller one- should have gone down two sizes as it’s still very big. But I’m not prepared to pay return and reorder postage so it will do!!!
Perhaps you should say size down rather than relaxed fit!

24 de septiembre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I recently purchased a Craven packable…

I recently purchased a Craven packable jacket as a present for my wife, the quality of the item seems good but the sizing is a bit odd. My wife is size 8 - 10 so I ordered a 10 as its to go over other clothing.
When she tried it on it is a bit snug across the shoulders and the arm length is short, this is very odd as she is only 5ft 1 and is quite slight. We thought a size 12 might be the answer.
We then looked at the returns policy and the problems really started. Having paid £3.95 for delivery the cost of returning the item is also £3.95, and there is no option for exchanging for a different size. We would have to place a new order and and pay postage again and if that wasn't okay then pay another £3.95 to return it.
At this point I would be nearly £16 (almost half the cost of the item) down with nothing to show for it. So we decided to keep the jacket although I'm not sure how often it will get worn when its not comfortable.
I appreciate returns are a pain but if you are selling clothing on line the service has to be better than this. I have ordered from Tog24 before and find their products good but I won't do this again unless I am certain on sizing. We don't have any stores near us so returning that way is not an option.
Had I read the returns policy before buying, I would probably not have made the purchase and in my view many others would feel the same.

28 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was looking for a reasonably priced…

I was looking for a reasonably priced insulated padded jacket when visiting Keswick after scouring the many outdoor clothing shops I found myself in Tog24 and found the Gibson insulated padded jacket for £42.00. I was really pleased with my purchase as it fitted well and could feel the warmth.

21 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

We asked for our delivery to be…

We asked for our delivery to be rescheduled for the 24th September as we are not in the country. This has been ignored and it was just left on the doorstep??? We have not accepted it or signed for it . Cancel the order and get it picked up from the doorstep please if it’s still there . Shocking service for a £200 jacket . We will not take responsibility for the poor service

20 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I need to return an order and cannot…

I need to return an order and cannot find return details

18 de septiembre de 2026
Opinión espontánea
Logotipo de TOG24

Respuesta de TOG24

Hello,

Thank you for your review.

You can find everything you need to know about returning your order including access to our returns portal and our exchange policy on our website and FAQ’s page:

https://www.tog24.com/pages/returns

If you still have any questions after visiting our website, feel free to reach out to our Customer Care Team: customerservice@tog24.com

Thank you,
TOG24

Valorada con 3 estrellas sobre 5

Nice jacket

Nice jacket, unfortunately you cannot hang it up as it does not have a loop to hang it up

19 de septiembre de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Have periodically used Tog 24

Have periodically used Tog 24. Disappointed from ordering to delivery took a week. Suppose we get spoiled with other companies delivering much quicker these days. Find Royal Mail sadly lacking, shame you cannot find another competitive company for better delivery. Product good as always, thank you. Have you now sold out to another company, different name being used in conjunction with Tog 24?

18 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love this coat

Absolutely love this coat! Its the perfect length, size. Stayed dry in the rain, worn and tested on the west coast of Scotland.

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had to return an item due to a fault

Had to return an item due to a fault. The staff member went out of her way to help me find the receipt, matching up my bank statement with the receipts from that day! Very grateful and really happy with my exchange.

17 de septiembre de 2026
Opinión espontánea

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