Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a reasonably priced insulated padded jacket when visiting Keswick after scouring the many outdoor clothing shops I found myself in Tog24 and found the Gibson insulated padded jacket... Ver más

Valorada con 4 estrellas sobre 5

I really like the jacket having returned my usual size for a smaller one- should have gone down two sizes as it’s still very big. But I’m not prepared to pay return and reorder postage so it will do!... Ver más

Valorada con 5 estrellas sobre 5

The young lady serving in the shop was very helpful. She alerted me to the fact that there was 20% discount on the item I was trying on if I bought two. I was only going to buy one but the deal was a... Ver más

Valorada con 5 estrellas sobre 5

Started wearing TOG24 jackets and gilets about 8 years ago and so impressed have I been with the sizing, fabric, and durability that I continue to wear them to this day. The last 2 are a good size and... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. también en la categoría
  3. Tienda de accesorios de moda
  4. Tienda de ropa deportiva
  5. Tienda de ropa infantil
  6. Tienda de ropa para hombres
  7. Tienda de ropa para mujeres

Escrito por la empresa

TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

718 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(718)

267 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Love my new Alva coat

Love my new Alva coat, beautiful Choclate brown. Fast delivery, very pleased!
Will have great pleasure wearing it. Would order from Tog 24 again.

26 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

poor customer service and productb

Hello i have not left a review before but TOG24 has made me do it. I purchased a cap last year and it faded badly but i binned it and went to buy another in April and said to the manager what had happened .He said that if i had returned it they would have exchanged .So when it happened again i took it back this month August.
The Supervisor/Manager could not careless have you got the receipt /we dont stock them anymore a total attitude problem (Trentham Retail Park SOT). I explained that i purchase a lot of TOG from a new coat every year ,teeshirts .shirts,trousers,gloves,scarfs,bags to name a few.but he was not interested. I would of been happy with a credit note to buy some more items. I came away and emailed customer service a week ago 17th August and no reply from them it seems nobody is interested unless you are buying from TOG24 . Funny thing is you will give 15% discount away all the time with blue light cards . very poor customer service and poor quality on the caps .
Julian Buckley

17 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Service was great and in-store staff so helpful. They found all the sizes so I could compare both jackets. They also recommended the rewards programme! Jacket really good quality and stylish.

20 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

East Midlands Outlet

Went into the East Midlands Outlet store few days ago and honestly felt very unwelcome. There were 2 male members of staff just standing around chatting and on their mobile phones. Nobody asked if we were okay or if we needed any help.
I went in because I needed a new jacket but ended up going into Mountain Warehouse instead. The difference was massive. The staff there were so friendly and helpful from the second I walked in to when I left, which made the whole experience so much more enjoyable.

It’s such a shame because I’ve had a really positive experience in this store before from a young girl who unfortunately wasn’t in when I came in. Please train your staff better because good customer service really does make a huge difference to the overall shopping experience.

17 de agosto de 2026
Opinión espontánea
Logotipo de TOG24

Respuesta de TOG24

Hello,

Thank you for sharing your feedback with us.

We are sorry to hear that your recent visit to our East Midlands Designer Outlet store felt so unwelcome and did not match the excellent service you have previously received from us.

We have already passed your review directly to our Area Manager, who will investigate this with the store team to ensure correct training and phone policies are being followed.

We hope you will give us another chance in the future to show you the high standard of service we pride ourselves on.

Thank you,
TOG24

Valorada con 5 estrellas sobre 5

Lovely soft fabric.

Item delivered speedily, we'll packaged.
This jumpsuit is really comfy...soft fabric and fits well. I also have it in the cherry colour. Good value in the sale, but wouldn't pay full price. Would recommend.

15 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Might need a 14

Might need a 14. Will try on again first. Is it free return/delivery

12 de agosto de 2026
Opinión espontánea
Logotipo de TOG24

Respuesta de TOG24

Hello,

Thank you for your review.

TOG24 - https://tog24.mp-returns.com/

Return methods:

TOG24 standalone store (exc stockist) - Free
Royal Mail QR Code - £3.95
Royal Mail Printable Label - £3.95.
Royal Mail Collection (printer required) - £3.95

Hope this helps,
TOG24

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más