I was looking for a reasonably priced insulated padded jacket when visiting Keswick after scouring the many outdoor clothing shops I found myself in Tog24 and found the Gibson insulated padded jacket... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I really like the jacket having returned my usual size for a smaller one- should have gone down two sizes as it’s still very big. But I’m not prepared to pay return and reorder postage so it will do!... Ver más
The young lady serving in the shop was very helpful. She alerted me to the fact that there was 20% discount on the item I was trying on if I bought two. I was only going to buy one but the deal was a... Ver más
Started wearing TOG24 jackets and gilets about 8 years ago and so impressed have I been with the sizing, fabric, and durability that I continue to wear them to this day. The last 2 are a good size and... Ver más
Información sobre la empresa
- Tienda de ropa y equipos para actividades al aire libre
- también en la categoría
- Tienda de accesorios de moda
- Tienda de ropa deportiva
- Tienda de ropa infantil
- Tienda de ropa para hombres
- Tienda de ropa para mujeres
Escrito por la empresa
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Información de contacto
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, Reino Unido
- customerservice@tog24.com
- tog24.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 54% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
This is the 6th coat I have purchased…
This is the 6th coat I have purchased from TOG24 over the passed 15 years or so. I have had no troubles with any of them as the quality has always met my expectations. The staff were very helpful and the layout of the store was such that it was easy to find for the product I wanted.
Helpful shop
Ashford Outlet. The two ladies in the store were so helpful, Michala & Olivia had the patience to battle with their computer but we got there.
Credit to your store
Had load of stuff off tog 24 over the…
Had load of stuff off tog 24 over the years but never again orderd a couple polo shirts over last few months poor quality wash once go out of shape not same stuff quality has b4 there made in China for a few pence so I will never order of tog 24 again quality is really poor

Respuesta de TOG24
Recent online purchase
The item was far too big even though I had ordered my regular size.
As I had paid £3.95 for it to be delivered and would have to pay £3.95 to return it, I drove to the Tog 24 shop for a return.
I was deducted a further £3.25 from the return so ordering on line is a waste of time and money

Respuesta de TOG24
Very helpful staff
Started off ordering on the web but decided to pop into an outlet as I wasn’t sure size wise. The colour was not available at the store so I tried on a different colour to get the correct size. They then ordered it for me and I chose delivery being made to them for me to collect thinking, as with other local clothing stores, that if the delivery was to their store and not my home then it would be free. Wrong as it was £3.95 delivery to wherever. Staff were very helpful both at the time of placing the order and on collection. One benefit was that I didn’t have to be at home waiting for delivery and collection was easy.
Very friendly welcome into the store at…
Very friendly welcome into the store at east midlands designer outlet. All clothes perfectly set out and a great choice. Always shop for tog24 here. Great shop, great staff.
Excellent selection of clothing from…
Excellent selection of clothing from Tog 24 Factory shop in Heckmondwike. Staff were extremely helpful detailing prices and carrying my purchases.
Colourful men's jacket.
Iwas looking for a wind proof thermal jacket for going out on my mobility scooter, came across this jacket which seems to tick all the boxes. The two staff ladies were both pleasant and helpful ,thank you.
Welcoming Visit
Had a visit today, and we were helped by Michelle W, and have to say, how friendly and welcoming she was. It was my granddaughters 5th birthday, and she made her feel so special. You can’t teach people this, Michelle had it in spades, naturally. We will be back.
TOG 24 Mileta Sports Ltd Customer service
This review relates to customer service on a store bought item
Mia Hoody. Worn for less than a week and washed once. Item covered in pills ,especially in the underarm area but bobbles all over the garment.
Thought I'd bought a quality item from a reputable retailer.
Contacted customer services who suggested I return the item to store, but this is a 30 mile round trip. They then offered a free returns label for faulty goods. All good, item recieved back with them and refund was agreed. However I had to ring in for them to process a refund to card. When I did
this I was told the card machine was only available 3 days per week as they share with another site. They could arrange to call back on Wednesday- this is only
between 10 and 230 mind you or I could call back myself Monday Wednesday or Friday
Bit long winded for a major brand dint you think? think ill stick to Primark in future
Ready for the fjords!
Good quality clothing at value prices as a sale on! Staff very helpful and friendly.
Another TOG24 shirt
Have only one TOG24 shirt which was a present so was delighted to come across the shop and even more delighted to find the shirt. Great shirt and great price. Very friendly and helpful staff also.
Very accommodating and informative staff
Fabulous customer service
Fabulous customer service
Second time I’ve been to the store in middlebrook Bolton and served again by Colette.
She gives fabulous caring knowledgeable customer service
Took my parents in with me yesterday and we all bought a coat. And again Colette gave the same service ten out of ten Naturally kind person who went above and beyond, my mum disabled and can only move one arm, she helped her in every way 👍👍👍. Had to write review. Thank you Colette 👍👍
I would rate higher but Rebecca and…
I would rate higher but Rebecca and Hayley just left the chat while serving me without any notice.
That is medieval move.
Good customer service over the phone
Great value
Great value
Anna who served us at your middlebrook bolton store was very helpful
Fantastic customer service from Michaela and Liv
Fantastic customer service from Michala and Liv at Ashford Outlet Tog 24 shop today! Nothing was too much trouble. Got two coats with their help. Can not praise them enough! They were friendly, knowledgeable and helpful. Made my shopping trip so much easier thank you! Will definitely be back!
Shop assistant was brilliant thanks
Shop assistant was brilliant thanks
Very helpful staff
Staff at Clarks Village store were brilliant. Friendly, helpful and nothing was too much when asking for different sizes that weren’t on display.
I cannot be more pleased with the…
I cannot be more pleased with the service I received at the Swindon outlet centre. I wish I had the name of the gentleman who served me today - helpful and informative, and very kind. The way service should be. Unlike so many other stores, we were allowed to shop until we needed help, and we were not hassled during our visit.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







