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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for a reasonably priced insulated padded jacket when visiting Keswick after scouring the many outdoor clothing shops I found myself in Tog24 and found the Gibson insulated padded jacket... Ver más

Valorada con 4 estrellas sobre 5

I really like the jacket having returned my usual size for a smaller one- should have gone down two sizes as it’s still very big. But I’m not prepared to pay return and reorder postage so it will do!... Ver más

Valorada con 5 estrellas sobre 5

The young lady serving in the shop was very helpful. She alerted me to the fact that there was 20% discount on the item I was trying on if I bought two. I was only going to buy one but the deal was a... Ver más

Valorada con 5 estrellas sobre 5

Started wearing TOG24 jackets and gilets about 8 years ago and so impressed have I been with the sizing, fabric, and durability that I continue to wear them to this day. The last 2 are a good size and... Ver más

Información sobre la empresa

  1. Tienda de ropa y equipos para actividades al aire libre
  2. también en la categoría
  3. Tienda de accesorios de moda
  4. Tienda de ropa deportiva
  5. Tienda de ropa infantil
  6. Tienda de ropa para hombres
  7. Tienda de ropa para mujeres

Escrito por la empresa

TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

718 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 54% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(718)

267 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

This is the 6th coat I have purchased…

This is the 6th coat I have purchased from TOG24 over the passed 15 years or so. I have had no troubles with any of them as the quality has always met my expectations. The staff were very helpful and the layout of the store was such that it was easy to find for the product I wanted.

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful shop

Ashford Outlet. The two ladies in the store were so helpful, Michala & Olivia had the patience to battle with their computer but we got there.
Credit to your store

6 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had load of stuff off tog 24 over the…

Had load of stuff off tog 24 over the years but never again orderd a couple polo shirts over last few months poor quality wash once go out of shape not same stuff quality has b4 there made in China for a few pence so I will never order of tog 24 again quality is really poor

27 de abril de 2026
Opinión espontánea
Logotipo de TOG24

Respuesta de TOG24

Hello,

We’re sorry to hear you’ve been disappointed with the quality of your recent polo shirt purchases, especially as a long-time TOG24 customer. This isn’t the experience we want for our customers.

Please reach out to our Customer Care Team with your order details and images of the faults so we can look into this further and help resolve the issue for you.

Thank you,
TOG24

Valorada con 1 estrellas sobre 5

Recent online purchase

The item was far too big even though I had ordered my regular size.
As I had paid £3.95 for it to be delivered and would have to pay £3.95 to return it, I drove to the Tog 24 shop for a return.
I was deducted a further £3.25 from the return so ordering on line is a waste of time and money

4 de mayo de 2026
Opinión espontánea
Logotipo de TOG24

Respuesta de TOG24

Hello,

We’re sorry to hear the sizing wasn’t right for you and that you were disappointed with the return experience. We understand your frustration with the additional costs involved.

Please reach out to our Customer Care Team with your order details so they can look into this further and assist you.

Thank you,
TOG24

Valorada con 5 estrellas sobre 5

Very helpful staff

Started off ordering on the web but decided to pop into an outlet as I wasn’t sure size wise. The colour was not available at the store so I tried on a different colour to get the correct size. They then ordered it for me and I chose delivery being made to them for me to collect thinking, as with other local clothing stores, that if the delivery was to their store and not my home then it would be free. Wrong as it was £3.95 delivery to wherever. Staff were very helpful both at the time of placing the order and on collection. One benefit was that I didn’t have to be at home waiting for delivery and collection was easy.

2 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Colourful men's jacket.

Iwas looking for a wind proof thermal jacket for going out on my mobility scooter, came across this jacket which seems to tick all the boxes. The two staff ladies were both pleasant and helpful ,thank you.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Welcoming Visit

Had a visit today, and we were helped by Michelle W, and have to say, how friendly and welcoming she was. It was my granddaughters 5th birthday, and she made her feel so special. You can’t teach people this, Michelle had it in spades, naturally. We will be back.

28 de abril de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

TOG 24 Mileta Sports Ltd Customer service

This review relates to customer service on a store bought item
Mia Hoody. Worn for less than a week and washed once. Item covered in pills ,especially in the underarm area but bobbles all over the garment.
Thought I'd bought a quality item from a reputable retailer.
Contacted customer services who suggested I return the item to store, but this is a 30 mile round trip. They then offered a free returns label for faulty goods. All good, item recieved back with them and refund was agreed. However I had to ring in for them to process a refund to card. When I did
this I was told the card machine was only available 3 days per week as they share with another site. They could arrange to call back on Wednesday- this is only
between 10 and 230 mind you or I could call back myself Monday Wednesday or Friday
Bit long winded for a major brand dint you think? think ill stick to Primark in future

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Another TOG24 shirt

Have only one TOG24 shirt which was a present so was delighted to come across the shop and even more delighted to find the shirt. Great shirt and great price. Very friendly and helpful staff also.

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous customer service

Fabulous customer service
Second time I’ve been to the store in middlebrook Bolton and served again by Colette.
She gives fabulous caring knowledgeable customer service
Took my parents in with me yesterday and we all bought a coat. And again Colette gave the same service ten out of ten Naturally kind person who went above and beyond, my mum disabled and can only move one arm, she helped her in every way 👍👍👍. Had to write review. Thank you Colette 👍👍

14 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service from Michaela and Liv

Fantastic customer service from Michala and Liv at Ashford Outlet Tog 24 shop today! Nothing was too much trouble. Got two coats with their help. Can not praise them enough! They were friendly, knowledgeable and helpful. Made my shopping trip so much easier thank you! Will definitely be back!

12 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful staff

Staff at Clarks Village store were brilliant. Friendly, helpful and nothing was too much when asking for different sizes that weren’t on display.

4 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I cannot be more pleased with the…

I cannot be more pleased with the service I received at the Swindon outlet centre. I wish I had the name of the gentleman who served me today - helpful and informative, and very kind. The way service should be. Unlike so many other stores, we were allowed to shop until we needed help, and we were not hassled during our visit.

4 de abril de 2026
Opinión espontánea

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