Sirs, your engineer was very prompt, helpful and efficient and polite, albeit a bit expensive. he sorted the malfunction quickly, many thanks. We contrasted your response to that of Garoll... Ver más
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Consulta las opiniones de los clientes
Had emergency with up-and-over motorised double door. Support collapsed on one side, bringing door down on to roof of car. Tom's was approachable and helpful. Repairs were provided speedily and effici... Ver más
Came out to look at our garage door when no one else would. Unfortunately, they couldnt fix it as the brand was a very old company that don't produce parts anymore. However they did secure the garage... Ver más
Although the first roller set was too big for the size of the garage, the guys still fitted the electronics and ordered the smaller set. It arrived within a couple of weeks and was fitted within 1 ho... Ver más
Información sobre la empresa
Escrito por la empresa
Same-Day Garage Door Repairs — Trusted Local Engineers
Información de contacto
Reino Unido
- tomsgaragedoors.co.uk
Información importante
Invita a los clientes a opinar
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Super fast service from phone call to…
Super fast service from phone call to completion in just over an hour.
Thank you
Very knowledgeable
Very knowledgeable, clearly explained the issue and great value too.
Nice guy..extortionate price
I contacted you as you gave a local…
I contacted you as you gave a local telephone number but that didn’t appear to be the case the technician was fine polite etc but I asked for an estimate this could not be given the technician had to look at the problem contact the office who would contact me for the price I only wanted the cables replaced £249 ridiculous price eventually job done as I needed the car no option but cannot understand why they cannot give a quote for cable replacement as this surely is standard in the event of further issues this could be sorted after discussion with technician and then agreed ?
Too expensive and not upfront about how…
Too expensive and not upfront about how much repairs would cost
Quick to respond
Quick to respond, very informative all the way through.the repair process and offered useful advice.to stop the door jamming happening again. Technician very.polite and.courteous at all times
Came out to look at our garage door…
Came out to look at our garage door when no one else would. Unfortunately, they couldnt fix it as the brand was a very old company that don't produce parts anymore. However they did secure the garage for us. The call out charge was also very reasonable compared to other companies.
Right from the emergency phone call
Right from the emergency phone call, Tom's garage door were very helpful and professional, very clean, tidy and efficient.
We would very highly recommend them to anyone.
Excellent
I got same day service when I asked for garage door maintenance. The engineer who attended was quick, thorough and very knowledgeable. I can only highly recommend this firm.
Prompt service
Far too expensive for the ‘twiddle’ of…
Far too expensive for the ‘twiddle’ of a screw driver and pressing a few buttons ! £200 !! He’d done the job before I was given the estimate too which shows how simple it was.,Also was not informed there was a 10% reduction for pensioners at any time. I should have been informed of this when I first rang ie that IF you are a p, you get reduction. As far as I can say, it didnt appear on the net. Not happy at all
Kept informed throughout the process by…
Kept informed throughout the process by office and then engineer. Left him to fix wires and he contacted me when work completed. Very professional and regret no having done it earlier.
Your engineer displayed courtesy
Your engineer displayed courtesy, expertise and a friendly attitude that all proved to bring about a superb repair to our garage door. Please thank him again for us.
John and Claire Taylor - Norwich.
A quick response
A quick response. A very knowledgeable young man soon used his expertise to reprogram my remote control.
Quick response and friendly staff
Quick response and friendly staff, the cost is given upfront before work starts…… The only issue I have is that the engineer was on site for approx 20 mins and it cost 230 pounds . 🫣🫣🫣 REALLY EXPENSIVE
When I telephone what is what I know to…
When I telephone what is what I know to be a local number, I expect to speak to a locally based company not a company hundreds of miles away! It was the local number that drew me to phone for service. I don’t like being hoodwinked into making me believe that they are local. As for the quote!!! The guy who came though was a credit to the company. Absolutely great, sadly sent away after paying call out. Work now done for less than half of “Tom’s” quotation.
Efficient pleasant and informative
False advert, grossly inflated quote
Website advertises local, and guy turned up having traveled 2 hours.
Looked at door for 2 seconds and got the office to call and give me a quote. Massively overpriced at £300ish and then offered a better warranty for nearly £600. I declined and then received a further 2 calls from different ‘managers’ and the price came down to £200 I still told them to go as I felt it unfair the pressure selling and them just assuming you will agree because they were there.
Service was absolutely amazing.
Service was absolutely amazing. From start to finish. I booked the appointment online late at night for the next day. They phoned when the engineer was on his way. They kept me updated and didn't do anything until i agreed. No hidden costs. Highly recommend.
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