Sirs, your engineer was very prompt, helpful and efficient and polite, albeit a bit expensive. he sorted the malfunction quickly, many thanks. We contrasted your response to that of Garoll... Ver más
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Consulta las opiniones de los clientes
Had emergency with up-and-over motorised double door. Support collapsed on one side, bringing door down on to roof of car. Tom's was approachable and helpful. Repairs were provided speedily and effici... Ver más
Came out to look at our garage door when no one else would. Unfortunately, they couldnt fix it as the brand was a very old company that don't produce parts anymore. However they did secure the garage... Ver más
Although the first roller set was too big for the size of the garage, the guys still fitted the electronics and ordered the smaller set. It arrived within a couple of weeks and was fitted within 1 ho... Ver más
Información sobre la empresa
Escrito por la empresa
Same-Day Garage Door Repairs — Trusted Local Engineers
Información de contacto
Reino Unido
- tomsgaragedoors.co.uk
Información importante
4,2
Muy bueno
522 opiniones
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False advert, grossly inflated quote
Website advertises local, and guy turned up having traveled 2 hours.
Looked at door for 2 seconds and got the office to call and give me a quote. Massively overpriced at £300ish and then offered a better warranty for nearly £600. I declined and then received a further 2 calls from different ‘managers’ and the price came down to £200 I still told them to go as I felt it unfair the pressure selling and them just assuming you will agree because they were there.
14 de octubre de 2026
Opinión espontánea
Service was absolutely amazing.
Service was absolutely amazing. From start to finish. I booked the appointment online late at night for the next day. They phoned when the engineer was on his way. They kept me updated and didn't do anything until i agreed. No hidden costs. Highly recommend.
13 de octubre de 2026
Arrived within an hour
Arrived within an hour, fixed the issue and serviced the door as well, great service
13 de octubre de 2026
Very happy
Very happy, engineer turned up on time and did a great job and was very pleasant and efficient.
13 de octubre de 2026
Lovely friendly lstafff
13 de octubre de 2026
DO NOT USE THIS COMPANY.
DO NOT USE THIS COMPANY.
Phoned this company as they said they were local. Spoke to someone at 9:30am and they said they could get someone that day. Waited in all day and no show. Had an automated message at 3:30pm to say Engineer wasn't coming but they would come tomorrow (Saturday) I had wasted all Friday so I booked a slot between 9-1pm because I was busy in the afternoon. Come 11:30am no show so I sent a message saying I'm going out at 1pm.
12noon a lady calls and says Engineer will be with you in an hour. I said that's no good now as I won't be at home as i explained in my message. Booked in for Monday between 8am-9am as I said I didn't want to waste any more of my time waiting in. THEN, I get another phone call at 3pm to say Engineer is on the way and I said "what are you on about, I've already told you I'm not at home today and I've booked for Monday. They clearly don't know what's going on with their bookings.
I've given 2 stars as the Engineer who showed up Monday morning was polite and did the job I needed. BUT the price was ridiculous, I needed 3 straps that had snapped and I know the parts were about £10-£15 to buy each but charged £417 for less than 20minutes work. Absolute rip off.
12 de octubre de 2026
Opinión espontánea
Good job
The who process from beginning to end was was efficiently and professionally carried out.
30 de septiembre de 2026
out of trouble
On the Thursday evening my garage door was in need of a lot of help, a quick call to Tom`s and help was promised for next day. Saturday arrived, as did the fitter on his own, all done perfectly within 3 hours, I am out of trouble and very relieved and secure. How about that for full marks, plus the fee was reasonable as well.
7 de octubre de 2026
Very professional man.
Very professional man.
Pleasant and very quick to diagnose and repair the problem.
7 de octubre de 2026
Prompt efficient service by a man who…
Prompt efficient service by a man who knew his job.Solved my problem quickly .Thank you.
30 de septiembre de 2026
The technician did a great job on our…
The technician did a great job on our garage door. Prompt service and a very friendly man.
7 de octubre de 2026
Arrived quickly and soon sorted
Arrived quickly and soon sorted.
Our garage door had snapped a cable so couldn't be opened and closed normally. I contacted Tom's Garage Doors and they were able to come that day which was such a relief - and they arrived within a few hours of me raising the request. After a brief inspection of the problem, I was given 3 options of increasing cost and complexity: replacing just the cable with a year's guarantee on that cable; replacing the moving parts including both cables, spring box, etc including 5 years warranty on all of those; or replacing the whole door with a brand new one. I chose the middle option - it was still more expensive than I'd hoped, but it does have a good guarantee period and was much less than the new door so I thought that was the best option for me.
30 de septiembre de 2026
good service
A. Job. Well done very good
Service phoned one day Job
done next day very happy
would recamend
30 de septiembre de 2026
The worker ,i think was Vince was very…
The worker ,i think was Vince was very pleasant. I feel the price was expensive for 2 wires and half an hour work ,£358 .
7 de octubre de 2026
The price was a lot more than a few…
The price was a lot more than a few others
And also charged for a quote of £20 .all other companies were given free quotes
30 de septiembre de 2026
Excellent service!
Excellent service!
Came next day and replaced failed door motor straight away.
Up and running!
7 de octubre de 2026
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