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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ah yes, my 'experience' ~ I paid some 'money' and my things were delivered in good order and quite rapidly. That, surely would be enough? I still don't fully innerstand why millennialists and mercan... Ver más

Valorada con 4 estrellas sobre 5

I've never used Toolsy before, but they appeared to offer the best price for the Hills Dryer and delivery was prompt. I would take 1 star for the packaging - this isn't an easy item to pack, but the e... Ver más

Valorada con 4 estrellas sobre 5

Ordered late in day, but packaged and passed on to courier resulting in delivered early the next day with an email stating a one hour slot. This was a lot faster than the website quoted 3 - 5 day... Ver más

Valorada con 5 estrellas sobre 5

Good people, wanted to swap out a lock and i bought the wrong version, they were able to no problem, would definitely buy from again

Información sobre la empresa

  1. Tienda de herramientas
  2. también en la categoría
  3. Ferretería
  4. Proveedor de equipamientos
  5. Proveedor de equipos de perforación
  6. Proveedor de equipos para la construcción
  7. Proveedor de materiales para la construcción

Sobre Toolsy

Escrito por la empresa

Toolsy is an online retailer of Power Tools, Hand Tools, Hardware and more.

We provide same day despatch and fast delivery on over 30,000 products and 280 brands – shop online with Toolsy today.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,3

Todas las opiniones

(243)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I ordered a new dewalt rail on the 13th…

I ordered a new dewalt rail on the 13th of October I even paid for delivery so it would be delivered in 3-5 working days. I had to pick it up from the delivery depot on the 30th of October. Wouldn’t use again

24 de octubre de 2024
Logotipo de Toolsy

Respuesta de Toolsy

Dear Jacob,

We’re really sorry to hear about the delay with your Dewalt rail order and the inconvenience it caused. We completely understand your frustration, especially after paying for expedited delivery. This is certainly not the experience we want our customers to have, and we sincerely apologize for the extended wait.

We’ll be investigating what caused the delay in delivery to ensure this doesn’t happen again in the future. We also appreciate you taking the time to pick up the item from the depot, and we understand how frustrating that must have been.

If there’s anything we can do to make this right, please don’t hesitate to reach out to us directly at [contact information]. We truly value your feedback and would love to improve your experience with us in the future.

Best regards,

Valorada con 1 estrellas sobre 5

Simply shocking communication

Simply shocking communication - parcel got delayed had to call and email to get anyone to look into it. They said it's damaged (fair enough, things happen), then said they dispatched another (no news since) this was a week ago.

24 de octubre de 2024
Opinión espontánea
Logotipo de Toolsy

Respuesta de Toolsy

Dear Todd,

We truly apologize for the lack of communication and the delays you’ve experienced with your order. We understand how frustrating it must be to not receive updates, especially after you’ve already reached out multiple times. This is not the level of service we aim to provide.

We’re sorry to hear the replacement item hasn’t arrived yet, and we’ll make it a priority to get this resolved immediately. Could you please share your order number so we can look into it and ensure the new shipment is on its way to you?

Again, we deeply regret the frustration this has caused, and we appreciate your patience as we work to resolve the issue.

Best regards,

Valorada con 1 estrellas sobre 5

Still hasn’t been delivered

Still hasn’t been delivered

10 de septiembre de 2024
Logotipo de Toolsy

Respuesta de Toolsy

Dear Jago,

We’re really sorry to hear that your order hasn’t been delivered yet. We understand how frustrating this must be, and we apologize for the delay.

Could you please provide us with your order number or any other details? We’ll investigate right away and work to get your order to you as soon as possible.

Thank you for your patience, and we’re committed to resolving this for you.

Best regards,

Valorada con 5 estrellas sobre 5

Ah yes, my 'experience...'

Ah yes, my 'experience' ~ I paid some 'money' and my things were delivered in good order and quite rapidly. That, surely would be enough? I still don't fully innerstand why millennialists and mercantilists are so fixated on having to rate 'the shopping experience' ~ it seems as much an addiction as say, kids' or parents' eyeballs glued to 'devices' every waking hour. Do such ratings materially affect the recipient? It all seems very lop-sided to me.

2 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Cheapest on the web

Found them to be cheapest on the web. Order arrived quicker than stated. Very good service from start to end. Never used before, but certainly will again.

12 de agosto de 2024

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