TopCat Window Blinds Opiniones 183

Waiting on refund of £800 paid on 14th August as Deposit for door n windows, cancelled 3 days later due to Rude Customer Service, no show up when planned, and hesitancy of a receipt for the Deposit!!!
4th September, still fighting:(
Totally Disgusted TopCat...
Give me my money back and let me move on... PLEASE!!!!

Horrendous company with the worst customer service I’ve ever experienced! Avoid at all costs!! I ordered shutters in February and still don’t have them by nearly September. Been lied to multiple times and then nobody returns my calls to let me know when to expect them or to my request for a refund. The manager, James, is a disgrace and has no conscience whatsoever.

I don't normally bother with reviews but people need to know what they are letting their selves in for with this company. Gave them one for the products but as usual once you have paid the money they just don't want to know. Empty promise of returning to put things right but with only one worker it is no wonder they never come back, this is a review from the heart make sure you do all your reviews before you go ahead.

Got our blinds from this company a week after we had someone out and measure the blinds. Very friendly and we couldn’t believe who cheap they were for full house.

The owner of the company and the fitting manager came out and fitted our blinds. One of them was measured wrong so the boss phoned his office and got someone to get us new ones. Very impressed with the company and didn’t take long to do. They were great with my 2 German shepherds who barked at first but once they were in fitting blinds they were absolutely fine. We definetly recommend the company and would use them again

Took too long to schedule appointments to get blinds fitted. While blind fitter did a fine job to get all blinds sorted - there was an additional and unfortunate incident regarding one which broke in the process. Almost four weeks had passed with absolutely no communications from Top Cat to inform when this would be returned and fitted. Despite having been chased up repeatedly.

Once, managed to get an appointment scheduled (they chose the day) and failed to turn up. Moreover, they failed to find any common decency to inform us they would not come.

No phone calls. No emails. Not even an apology. An absolutely appalling p*ss-poor experience from Top Cat who also failed, and rather spectacularly might I add, to accommodate a disabled customer in the process. Which, quite frankly, is against the Disability Discrimination Act 1995.

Whole experience was unnecessarily and unexpectedly stressful and upsetting. I honestly cannot in good conscience recommend Top Cat to anyone.

I would avoid if I were you unless you are prepared to lose a fairly large amount of precious time chasing them up and do not expect any decent customer service.

Just do yourselves a big favour and avoid.

(To this day, I've still not received an apology for any of this which is upsetting as a disabled customer).

Got blinds from top cat last year the service was excellent. The blinds I ordered were ready and fitted in a week . Hassle free. I personally found the staff and fitter polite.

TopCat were great! Really reliable, friendly and quick service. Would definitely recommend 😊

Great company, came to measure and fit all blinds very quickly in time for moving in.

got some lovely blinds and curtains for my daughters new bedroom and the guys andy and alan very friendly
and helpful
a bit slow to get dates sorted for fitting but they are a lovely

I wouldnt recommend this company Andy came out and measured full house. Took deposit and said they would be fitted this morning between 10/11. Nobody turned up so i phoned company only to be told Andy had no right to give me a time to supply & fit the blinds. ( I have the proof) Now i have to wait again till tomorrow between 9/12 now they are clashing with carpet fitters. They wont cancel my order because they already made the blinds. If i new they only had 1 fitter i would NEVER have used this company.

Had my blinds fitted today in the house and perfect fit blinds in my summerhouse absolutely delighted with the service received from the chap measuring to the fitting first class this is my second time using TopCat highly recommend

Prompt, professional and polite service delivered with a smile.

ORDERED THREE BLINDS PAID DEPOSIT. TWO WEEKS LATER HAD TO PAY THE BALANCE AS THE BLINDS WERE READY. FITTER APPEARED WITH ONE BLIND, COUPLE OF WEEKS LATER ANOTHER BLIND WAS READY, PUT IN THE DIARY FOR THE FITTER TO COME DIDNT APPEAR, HADNT BEEN PUT IN THE DIARY WAS REBOOKED HE DID APPEAR. BLINDS ARE FINE. THIRD BLIND THEY CANT MAKE UP THERE MIND IF THEY CAN MAKE THE BLIND OR NOT, BUT GET THE IMPRESSION THAT THEY DONT WANT TO REFUND MY MONEY FOR THE THIRD BLIND, EVEN ALTHOUGH THEY HAVE HAD IT FOR A COUPLE OF MONTHS.
SKIP THIS COMPANY ON GOOGLE SEARCH.

Excellent Service
There Rep Stuart arrived on Tuesday measured gave us a price and they were fitted on Friday, both men very pleasant, and both phoned to say they were in there way. I definitely would order from this company again.

If i could leave no stars I would. Robert came out and measured up and we selected what blinds we wanted. A week later (after they took £280 deposit off me) we got told they cannot supply the blinds we chose. We asked for a refund. 4 WEEKS! have now passed and they are passing us from pillar to post not giving us our refund for the blinds THEY COULD NOT SUPPLY! We have phone them at least 10 times about this. I phoned again today and was told the money would be in buy end of business today...... Still not in ! Basically they have robbed us!

Had chap out for a quote. Son got flat not in best area but we wish to make it a lovely home so are decorating. Guy eyeballed flat said figure no sample shown. We will take our honest hard earned cash to a buisness who treats everyone the same. Here’s a tip your no better than anyone else regardless of where anybody stays

5 star service from Top Cat. Special mention to Maggi for all her efforts with my order and Stuart for expert advice and assistance

Do not buy from them; it is one of the worst companies I have ever encountered. Appalling and rude, never felt more degraded. I purchased three blinds and one of them was wrong. It took ages to settle this issue however I had to pay extra if I wanted the blind I had originally payed for. Customer service was terrible, especially from the person who came to measure the blinds. Kept ignoring me and not returning my calls and at the end I had to pay more for something that wasn't even my fault. This is unacceptable behaviour and no customer should be treated like this. I will never buy from them again.

Decently priced. They came and fitted roller blinds in my 2 bedrooms. Happy with the service and would recommend.