Exceptional service from ordering to delivery , it was seamless!! My basket gift for my friend, who's dad just passed , was absolutely beautiful!! Thank you SOO much for bringing beauty and comfort... Ver más
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Consulta las opiniones de los clientes
I ordered the Breakfast in Bed Gift Tray from Brazil as a surprise for my sister and her husband's 25th wedding anniversary in Toronto. My sister loved it, and I was very happy with the gift. It wa... Ver más
We were happy that the gift was delivered in time. When we are contacting a supplier overseas for the first time it does give us relief and builds up trust to use their services the next time.
I ordered a birthday bear and they sent another bear and when i went ask they said they ran out in a day and didn't even have the audacity to tell me said. then they said it was within their policy.... Ver más
Información sobre la empresa
Escrito por la empresa
Toronto Baskets is a Toronto-based e‑commerce gift company offering handcrafted gourmet and themed baskets for a range of occasions from birthdays and baby showers to corporate gifting.
Información de contacto
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 36% de las opiniones negativas
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Delivery was on time and quality great
Delivery was on time and quality great. Thanks.
Great Experience
Easy to select products, amazing delivery, and once received products were perfect. I will order again.
Excellent service
Excellent service. Very pleased with the quality of the products. I highly recommend Toronto Baskets.
Excellent smooth process for sending a…
Excellent smooth process for sending a gift from UK to Canada 🇨🇦 Quality products
Fabulous
My daughter and fiancé eloped and I wanted to acknowledge this when they told me.
Wanted a gift basket asap and Toronto baskets were fabulous.
The gift basket was with them within a couple of hours.
Marvellous when you consider that I had ordered it from Ireland
Thank you Toronto Gift Baskets
Extremely pleased
Excellent basket selections, value, and quality!
The basket was tastefully packaged and I liked how you could add on more products. I purchased a Father’s Day basket and he loved it.
I was very pleased with the entire ordering process and delivery communication. Will definitely order from this company again.
Easy online experience
Easy online experience, fast delivery and quality products
I would recommend to everyone
Very prompt delivery, excellent customer service, delicious cake.
Lovely presented gift
Lovely presented gift. Great communication. Would definitely use again
This company is a scam!
This companies model is based on misleading the costumer into paying for a basket to only receive something completely different then what was promised. When you reach out to tell them they’ve sent you the wrong basket all together, they reply with “product substitutions are made when inventory runs out”. Followed by an apology that they had no time to contact you regarding unavailable items. No exchanges or refunds are given. “Thanks for your understanding”. We spent over 1 grand on these items for teachers and received something completely different than shown in the picture. This company is a complete scam, save your time and money, go elsewhere.
Product was great
Product was great! Contacted customer service and got prompt and clear answers.
I really was surprised with the fastest…
I really was surprised with the fastest reply of my email and I enjoyed the products as well .
Horrible company to deal with
Horrible company to deal with. Was told at 9am my package was "out for delivery" giving a tracking button. Checked every hour until 6pm with same message "out for delivery". Called customer service and asked where the package was currently....they have no idea. After 8 hrs still not arrived. I asked if the flowers, chocolates, cakes, etc in my order were being transported in a refrigerated truck as 8 plus hours would not do well for perishable. I was told it was in a car. Package arrived at 630pm, almost 10 hours after dispatched, spending all day in a hot back seat of the car. I live 30 minutes from their distribution...the product arrived ruined - the driver said the flowers will "recover" in the morning if we add fresh water and said "if you put the chocolates in your fridge they will harden back up". The cake was a write off and we had to throw in the garbage. I called customer service and they said nothing can be done and refused to credit me any amount, even the cake. When I asked to speak to a supervisor, the woman said "we're done here" and hung up on me. Warning to others - NEVER use this company. I didn't research but google the CTV news coverage on this company...I learned my lesson....$350 wasted and a birthday ruined.
They were exceptional
They were exceptional! I am in Brazil and send a basket to my brother in Vaughan, and they help me with everything. Thank you!
Good selection of items to choose from…
Good selection of items to choose from and delivered on the date requested!
Smooth delivery and the recipient loved…
Smooth delivery and the recipient loved the plant and tea!
Awesome service
Beware— they substitute cheap items and charge premium prices
Sent a birthday teddy bear dressed in a birthday hat holding a candle along with some cookies and chocolate— $120-
Basket delivered had substitute cheap white teddy in cellophane … when asked to make it right they sent me a form letter. Rip off!!! Beware. Very expensive for horrible quality. If you can’t deliver it don’t have it on the website!
Wow!
Wow!! The gift basket was bigger than I thought. What a pleasant surprise! My son loved his birthday gift. Thank you!
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