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TVape Opiniones 

1806
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The experience went well in spite of a misunderstanding on part. I called for customer help because a glitch was preventing me from placing my order. Nic helped me work around the glitch. Then, he was... Ver más

Valorada con 5 estrellas sobre 5

Not only is the Zeus Hub better than I expected, the customer service team at TVape is phenomenal! They went over and above to make sure I received my first order. Thank you so much! I will definitely... Ver más

Valorada con 5 estrellas sobre 5

My tower was not heating so I phoned TVape and was told its still under warranty. All I had to do was send a picture of the error reading on the screen and a picture of the serial number on the bottom... Ver más

Valorada con 5 estrellas sobre 5

Lisa was awesome. She helped me sort out my order completely through the online chat and made the whole process really easy. She even got me a 10% discount, which was a nice bonus, and made sure my... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores

Sobre TVape

Escrito por la empresa

The TVape Advantage: Selection, Support, and Quality

Escrito por la empresa

At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 92% de las opiniones negativas

Suele responder en menos de 1 semana

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4,6

Todas las opiniones

(1806)

1422 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Bonjour

Bonjour, Le site est facile à utiliser. Grand choix de produits et accessoires. C'est la première fois que j'utilise un vaporisateur. J'ai été surprise par la qualité que procure la gout. Juste un petit hic. Je trouve que la pile ne dur pas longtemps mais, je suis quand même très satisfaite. Je recommande vos produits sans hésitation. J'ai une Utillian 621.

10 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Lisa was awesome

Lisa was awesome. She helped me sort out my order completely through the online chat and made the whole process really easy. She even got me a 10% discount, which was a nice bonus, and made sure my order would be going out today.

Super friendly, helpful, and efficient from start to finish. Really great customer service. Thanks again, Lisa!

23 de septiembre de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

They handled the situation like no other

Hi All , just wanted to let you know how TVAPE team perfectly handled my situation : I bought a vape like a year or two ago , and even if I payed attention the vaping machine did not work anymore. Like all other product in life it happen sometime I guess . They did not even argue ; provided a video of the problem and a quick chat with customer care : I received my vaping machine like 3 days after that. I am telling you guys, it wouldn’t have be like that with all company …. Just wanted to leave a bit of positive here 🙂

9 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick and easy

Quick, easy, and painless! Go SRT was shipped quickly, everything arrived well-packaged, and the free Zeus grinder seems to work nicely.

8 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Was told I coild ger a full refund if I…

Was told I coild ger a full refund if I didn't like it. I wasn't sure how loud it would be and boy its loud. Plys you lose 30-40% of vapor.
Now they say its just a gift card. Thankfully CC is going to do a reverse charge. They just wont get back the device. Not the smartest move whom ever I spoke with.

BE WARNED SHOP ELSE WHERE

7 de septiembre de 2026
Logotipo de TVape

Respuesta de TVape

Hello,

We’re sorry to hear that the product did not meet your expectations, particularly regarding the noise level and vapor performance.

We would, however, like to clarify the return and refund information mentioned in your review. We offered you a return for full store credit, which was communicated as store credit and not a gift card. We also provided the return instructions so you could send the device back and receive the full credit, the device had been opened and used.

The store credit can be used toward any other product on our website and does not expire.

We’re sorry you were dissatisfied with the product, but we did provide a return option and would have been happy to assist with the process.

Best regards,
TVape Team

Valorada con 2 estrellas sobre 5

bad product - Italian 621

Purchased a Utilian 621 based on Tvapes recommendation. Wasted $150.

5 de septiembre de 2026
Logotipo de TVape

Respuesta de TVape

Dear Terry,

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your Utillian 621 purchase.

We reached out to you directly to better understand your concerns and see if there was anything we could do to assist you, but unfortunately, we did not receive a response.

We would still be happy to look into this with you and see what assistance may be available. Please feel free to reach out to our customer service team, and we’ll be glad to help.

Kind regards,
TVape Team

Valorada con 5 estrellas sobre 5

Recent purchase of a Dr D Switch 2

I recently purchased a Switch 2 by Dr Dabber and I've been happier and happier daily. Im really satisfied with everything the TVape crew did for me. The e-rig is amazing too! Thanks again to the folks at TVape. I absolutely recommend that others make their future purchases with TVape.

27 de agosto de 2026
Valorada con 1 estrellas sobre 5

I sent my unit back because the charger…

I sent my unit back because the charger was getting quite warm when charging and when using the unit it gets quite warm too. I was told it had to go back to Arizer for testing but TVape did the testing and sent it back saying it doesn’t get hot at all. Not true!!
Arizer says the Solo 2max does get warm unlike my Solo 1 because of the type of battery in it. Not happy with the customer service as it’s taken 2 months to deal with.

15 de julio de 2026
Logotipo de TVape

Respuesta de TVape

Dear Sharon,

Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the time taken to resolve your concern and understand your frustration.

We would like to clarify that, once we received your unit, it was thoroughly tested by our team and no defect or abnormal operation was identified. We also reached out to Arizer directly regarding your concern about the unit and charger becoming warm during use and charging. Arizer confirmed that a certain level of warmth is expected with the Solo 2 MAX due to the type of battery used in the device.

Based on our testing and the manufacturer's feedback, we believe we took the appropriate steps to investigate and address the issue.

We sincerely apologize for the inconvenience caused by the time taken to complete the process and appreciate your patience throughout.

Kind regards,
TVape Team

Valorada con 5 estrellas sobre 5

Great customer service.

I bought The Tronian Milatron for a friend. When I tried to track the shipping, I got a message that my information couldn't be found.
I contacted customer service and they updated me on the order's status almost immediately.

4 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Utillian 723. Thumbs up!

The Utillian 723 was just as described. I have an older 721 that's a little worn but still functional. Maybe it's the age of the 721 but the 723 can create larger plumes at lower temperature. The time between placing the order until I received the Vaporizer was amazingly fast. Very impressed. Thank you for the free grinder also, it is greatly appreciated.

4 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Great service

Great service, great product, and excellent staff! Everyone was very helpful and friendly, making the entire purchasing experience smooth and hassle-free. I really appreciated the customer service and would definitely recommend them.

3 de septiembre de 2026

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