I keep coming back to this store for my vape related purchases. They have a great variety of devices & peripherals, with unbeatable prices & hot deals. On one occasion, there was an issue with my orde... Ver más

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Consulta las opiniones de los clientes
The experience went well in spite of a misunderstanding on part. I called for customer help because a glitch was preventing me from placing my order. Nic helped me work around the glitch. Then, he was... Ver más
Not only is the Zeus Hub better than I expected, the customer service team at TVape is phenomenal! They went over and above to make sure I received my first order. Thank you so much! I will definitely... Ver más
My tower was not heating so I phoned TVape and was told its still under warranty. All I had to do was send a picture of the error reading on the screen and a picture of the serial number on the bottom... Ver más
Información sobre la empresa
The TVape Advantage: Selection, Support, and Quality
Escrito por la empresa
- At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.
Información de contacto
17-11 Progress Ave, M1P 4S7, Scarborough, Canadá
- +1 855-234-8273
- cs@tvape.com
- torontovaporizer.ca
Invita a los clientes a opinar
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Ha contestado el 93% de las opiniones negativas
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Absolutely Amazing Customer Service!
I can’t say enough good things about TVape! I accidentally ordered the wrong vaporizer, and I was honestly a little nervous about how it would get sorted out. I shouldn’t have worried at all — their team handled everything smoothly and quickly, with zero hassle on my end. They got the correct vape shipped out to me without any pushback or complications.
It’s rare these days to find a company that actually stands behind their customer service like this. TVape didn’t just fix the mistake, they made the whole experience painless and stress-free. This kind of support is exactly why I’ll keep coming back and recommending them to friends.
If you’re looking for a vaporizer store that actually cares about getting things right for their customers, TVape is it. Five stars, no hesitation!
Fast and easy!
Everything arrived promptly and as…
Everything arrived promptly and as expected. I’d order from Tvape again!
Really good service with Lisa.
Got a good price on an erig
Got a good price on an erig, used my free 25 dollar gift card that came with the erig a few days later on a hot knife, everything came good i have no complaints. 5th star comes because of the free gift despite the rig already being on sale.
Start using purolator though can post is slow and sucks
Awesome experience with TVape
Awesome experience with TVape; my OG Carta died and I needed a replacement e-rig asap - Nick helped me place my order and get my new rig shipped out to me as fast as he could (same day shipping saved me) !! Great prices, great service !!!
I purchased a vape and it was faulty…
I purchased a vape and it was faulty and Weanne very helpful in guiding me through the warranty process and got me a warrantied replacement vape without any issues . Thank you Weanne .
Easy payment & Quick delivery
I got both of my orders in the mail pretty quick, with no issues. Payment was accepted shortly and tracking number was provided quickly!
Of Course You Should Shop at TVape
Very fast, and very good quality Customer Service. Decent prices. I've purchased a a few things in the past with TVape, and keep returning. Thanks!
Timely response with carrier resolving…
Timely response with carrier resolving issue without too much headache.
Great prices
Great prices. Big selection. Super fast response from the staff. My first experience was great. Will be returning again.
Great Customer Service, Fast Delivery
I ordered a handheld vape (Utilian 723) from TVape, and received it the very next day. I used this thing probably 5-6 times a day, everyday. After about 8 months or so, it stopped working. Following their instructions and demonstrating to them that it was not functioning with a video, they immediately sent me a replacement, free of charge, due to the warranty. This replacement arrived the very next day.
Though I no longer use the product because I've since quit what I vaporized, I am still impressed by their level of customer service (extremely helpful, and extremely fast to respond), as well as how quickly it arrived at my door. TVape is definitely the way to go for ordering a vaporizer at home.
I wrote a review earlier I was upset!!!
I wrote a review earlier I was upset my Utillian 2 coil didn't work. I'm glad to say they made it right. Few companies actually have people to talk to. TVape answered my call and regained my trust. Definitely would recommend TVape
Great personal experience
TVAPE team members reached out to personally assist in my order when I was having difficulty
Excellent service et produit
Excellent service et produit, très satisfaite de mes achats. 😊
Service customer did a great job for a…
Service customer did a great job for a defective vape claim! Warranty was efficiently applied and staff was really professional 5stars *****
Nik S
Nik S. Was so efficient in dealing with a stock issue. I ordered over a long weekend, sometime to be expected. But Nik had my ordered straightened out in no time and personally ensured the shipment went out the door that day, for the inconvenience. Amazing customer service!
delivery was great
Dealing with a local friendly helpful…
Dealing with a local friendly helpful company. received my order in a timely fashion.Thanks for everything.
Tim Wilcox
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