I keep coming back to this store for my vape related purchases. They have a great variety of devices & peripherals, with unbeatable prices & hot deals. On one occasion, there was an issue with my orde... Ver más
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Consulta las opiniones de los clientes
The experience went well in spite of a misunderstanding on part. I called for customer help because a glitch was preventing me from placing my order. Nic helped me work around the glitch. Then, he was... Ver más
Awesome help through the chat and customer service throughout. Made numerous purchases with these guys the last few years and it's been good each time.
Not only is the Zeus Hub better than I expected, the customer service team at TVape is phenomenal! They went over and above to make sure I received my first order. Thank you so much! I will definitely... Ver más
Información sobre la empresa
The TVape Advantage: Selection, Support, and Quality
Escrito por la empresa
- At TVape, we make it easy to find the perfect vaporizer with a wide range of devices from all the major brands—Zeus, Puffco, Utillian, Tronian, PAX, and more. Whether you’re just starting out or a seasoned enthusiast, our team is here to guide you before, during, and after your purchase, helping you choose the right device and accessories. We back every product with easy returns, reliable warranties, and responsive technical support, so you can shop with confidence. Our competitive pricing, price-matching policy, and dedication to quality make Tvape the go-to destination for vaporizer hardware. TVape – premium hardware, trusted brands, expert guidance, and an experience built around you.
Información de contacto
17-11 Progress Ave, M1P 4S7, Scarborough, Canadá
- +1 855-234-8273
- cs@tvape.com
- torontovaporizer.ca
4,6
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 92% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service
Managed to answers all my question and even gave me a discount. 10/10
13 de agosto de 2026
Opinión espontánea
I bought eight 510 batteries.
I have purchased eight cartridge batteries of four types, different orders. The delivery and product were exactly as promised on the web site.
11 de julio de 2026
Weanne was very helpful and clear with…
Weanne was very helpful and clear with my refund request.
14 de agosto de 2026
Opinión espontánea
Reliable and professional
Reliable and professional. Solid service...... and selection. Staff 5 star.
30 de julio de 2026
Excellent Customer Service
I had an issue with my billing and shipping address not matching. The customer service section promptly called and Nik was very helpful with verification of addresses and getting my order on the go. Will definitely be chatting about this with friends!
13 de agosto de 2026
Opinión espontánea
Très bon service et bon prix
30 de julio de 2026
Some companies do care about their customers.
Charging me 15$ for shipping because I'm 1 cent under the required total before taxes is deeply retarded.
(EDIT: You chose to price the item 1 cent under the limit. Don't put this on the automated system)
(EDIT #2: I was contacted by their team and they have since rectified that oversight. I find it commendable that they'd go out of their way and address the issue instead of endlessly deflecting)
27 de julio de 2026
Respuesta de TVape
Hi,
We understand the frustration of missing the free-shipping threshold by just one cent. Our website automatically applies shipping charge when an order falls below the $100 pre-tax threshold, but we certainly understand your feedback and will pass it along to our team.
That said, our customer service team is always happy to help in situations like this. Customers can reach out to our live chat or customer support, and we can assist with placing the order or reviewing the shipping charge.
In this case, our team actually reached out to you by email last week regarding the order and the shipping charge, but unfortunately, we have not received a response.
We’re always happy to help when customers reach out to us, and we hope we can assist you should you need anything further.
Best regards,
TVape Team
good service
11 de agosto de 2026
Opinión espontánea
The service was great
The service was great. Products that were ordered were sent. The product was delivered on time. Very reliable.
7 de julio de 2026
Great service with real information…
Great service with real information directly from a sales person not a machine.
27 de julio de 2026
Great products
Great products, easy to use website and their customer service is friendly, supportive, and fast at resolving any issues, plus, more price options for shipping.
I also had an order before, that was delayed in shipment and they contacted me to give me the option to cancel and order from someone else to get it sooner. I decided to wait, as I appreciate their communication and honesty! 😊
27 de julio de 2026
The discounts for top tier devices are…
The discounts for top tier devices are unbeatable and the delivery was super quick!
26 de julio de 2026
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