Tottenham Hotspur Opiniones 

Terrible customer service, don't shop here!

Ordered a jumper for my dad for Xmas which never arrived. Have contacted Tottenham shop many times now and keep getting brushed off, told to contact the post office myself or told that it has been delivered (it definitely hasn't).

I just want a replacement or a refund but they are refusing to help. Shockingly bad customer service. You just dont expect it from a big company.

I got my fiancée a jacket & slippers from here & the quality of there products are great. Delivery is always as they say even sometimes earlier. items for the prices aren’t to bad either for the great quality you get. Thankyou.

Wasn't able to get access to the ticket site, which now results in a three days stay in London without any match to watch. Thank you very much. When I finally got through, there was a fail when I tried to order. I don't really get pi#sed often, but this is really pissing me off... Additionally, they haven't responded to my mail for a week now...

Love my shirt - please don’t sell Erickson!

I am deaf/hearing impaired. I discovered an app [Pedius Call] which allows me to phone organisations and have a conversation the way hearing people do, the only difference being my 'hearing' is via a translation provided in real time in text on my smartphone.
I asked Tottenham Hotspur if they would adjust their telephony to ensure calls using the Pedius Call app were not cut-off, a common problem with automated telephony.
Spurs kept putting it off while they build the new stadium spending millions but have ended up ignoring it altogether.
Spurs are simply refusing to provide deaf and hearing impaired people with the same level and quality of access to the club that hearing people have. I call that discrimination.

Very satisfied with my goods, delivered as promised, customer service on point

Terrible, they never listen and do t deliver what they promise. I want my money back

Worst customer service experience I ever had . To start off I bought a toddlers home kit and when i received it there was a blood stain possibly from the person that printed the back of the jersey - regardless it was sent out to me in that state - I immediately sent it back costing me a further €14 euro for registered mail . In the mean time I received an email saying that once they received it back that i would be sent a new jersey and also i would be refunded money as a good will gesture. I got the new jersey in the post but no sign of refund and now they wont answer my emails . Complete and utter joke . Nick Connor Senior Global eCommerce Manager at Tottenham are you aware of whats going on . query (44630)