Ordered a birthday gift for my husband. Waited 2 weeks. Order not dispatched. Tried to email twice...no response. Tried to call, on hold for 1hour 20mins, apparently, I was "No1 in the queue" that who... Ver más
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Consulta las opiniones de los clientes
Absolutely awful. Overpriced food was cold. The stewards seemed a bit confused to where we were sitting. It was on the pitch, instead we were taken to the 1st floor of section 126. The one helpful ste... Ver más
No wonder the club has barely made in premier league. Bought a gitf card of £50 for my father in law for father's day, never delivered and I cannot get hold of anyone willing to help. You are a disgra... Ver más
La empresa ha respondido
On Visiting from Canada Ontario was at last night’s Champions League game 4-0. Great performance and Atmosphere. Was able to connect to the stadium Wi Fi with ease.Beer was cheap and cold compared to... Ver más
Información sobre la empresa
Escrito por la empresa
The official site with news, team, players, fixtures, Spurs TV, match reports, tickets, travel, membership, history, stadium and more...
Información de contacto
High Road 748, N17 0AP, London, Reino Unido
- tottenhamhotspur.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 6% de las opiniones negativas
Suele responder en menos de 1 semana
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Tottenham - Dare Skywalk Experience
I recently did the Tottenham Dare Skywalk experience - it was an absolutely brilliant experience from start to finish. I actually received the experience as a gift voucher for a birthday present, I was given a weekend experience but due to personal schedules I had to switch this over to a weekday experience...the customer support team were very friendly and helped change that quite easily. On the day the experience was first-class, very easy to check-in and get ready for the climb. Our guide on the day was a fantastic guy named Otto, he was very knowledgable about the new stadium, the club history etc., he was very friendly and had a great sense of humour which made us all feel very relaxed. Overall it was a great day and a brilliant experience...highly recommended...5 stars!!! - and WOW!!! what an incredible stadium!!!
Business falsely taking fans money by…
Business falsely taking fans money by advertising a good head coach (Conte) and then not delivering whenseason tickets were sold .... this is bad business practices and borderline robbery , surely the chairman of this club knows how to operate a business and try to make fans happy rather than kill his own product! We as customers have been disappointment and disrespected, and I hope you remember one day that customers drive your business and not your pockets
Kind regards
One of the fans you have disappointed and disrespected
I prefer not to speak…
Awful viewing experience
Awful viewing experience, terrible management of the so called ‘club’ and the owners ONLY care about profits, not football. Nothing short of a disgrace.
BOYCOTT TOTTENHAM HOTSPUR FOOTBALL CLUB!
Daniel Levy is a bald fraud, liar and conman. Do not give these people your money. Don’t spend on tickets, merchandise or with their partners until they up and sell the club. Hit them in the only place they care about, their pockets.
Quick and helpful customer service
Had problems ordering with a promo code and customer service was quick in sorting it out. My husband had similar good experience with customer service
Dare skywalk
Today I experienced the best view of the new stadium on the Dare Skywalk. Totally amazing, totally worth the money.
Would highly recommend to and Spurs fan.
Awful customer service.
Awful customer service.
Placed an order, receive ok but one item was too small.
Checked online and it said if you want a quicker refund, return to a Spurs shop which I did.
The Assistant Manager said he would return the item and to ring in a week to check the item had been returned.
I telephoned a week later and was told it had been returned.
One week later I telephoned three times and emailed Spurs Customer service and was told they had not received the item.
Finally through an email I was told it had not been sent back from the shop.
This is disgusting service from a company as big as Tottenham Hotspur.
I will not be ordering from them again.
Ordered some merchandise from the…
Ordered some merchandise from the online store. Brilliant! All arrived within 2 days, I was kept updated of dispatch. Well packaged, all correct and no damage. Very impressed, got things in the sale for great prices. Two grandsons will be happy with their birthday present. Thank you Tottenham!
€uropean $uper £eague
Tottenham Hotspur are reviewing racial…
Tottenham Hotspur are reviewing racial abuse to their player ‘Son’
They should be reviewing why he is such a cheat and why their management endorses this behaviour!!!
Poor customer service...
Poor customer service seeking to rely on T&Cs designed to get one over on customers
Blev dobbelt så dyrt pga told, men varene kom.
Skulle betale told af pakken, så det hele blev dobbelt så dyrt, som det oprindeligt skulle have været.
Men varene kom og var som forventet.
Avoid at all cost
Avoid at all cost. Ordered a personalised photo at the cost of £30. No where were there any instructions on how to set out what you want or what order to put it. What I received was an absolute joke. Emails back and forth and surprise surprise not there fault did not want to know. Dreadful service. Wish I had read these reviews on here before I ordered.
I bought a pair of THFC joggers six…
I bought a pair of THFC joggers six months ago. the seam at the top of the inside of the right leg started to undo. Then I notice that an area of seam close to the hole start to come undone as well. I emailed the shop and they asked me to return them for inspection! I then received an email notifying me that a parcel was being dispatched to free of charge. Naturally I thought this to be a replacement pair. It was not. They just returned the holed pair with a note telling me that returns are only accepted during the first 30 days. I was returning them as faulty and I dont believe they inspected them at all, there was no mention of it in their note. Waste of time all round. Why did they not just explain this in the first place, instead of getting my hopes up. So I will not be going back to the online shop, not because of the faulty product, but because of the faulty service
Online Experience, Good.
Have made a couple orders and have had no problems. All products I ordered were in condition and came on time. Reiable service and good quality products/items. Would recommend, especially tottenham fans. COYS!
Awful Company
Awful Company, currently applying to a small claims court. They have taken money from my account and sent me items without me ordering or giving permission then said it can be returned.
DO NOT GIVE TOTTENHAM HOTSPURS YOUR BANK DETAILS
Poor Experience
Poor Experience, visited there online shop placed an order / 6 days later still no sign of delivery viewed tracking its not even been picked in warehouse? Cancelled I’ll buy elsewhere never again will I buy from this online shop, similarly bought exact two same products from Chelsea and was delivered within 48hrs
Have completed two orders
Have completed two orders, and both have been great.
Informed and on time and Royal Mail kept me updated.
Trusted 5 star.
Awful service
Awful service. Now been waiting for one shirt for over 2 months. I emailed the customer service about 3 weeks ago, they said it hadn't been long enough to look into it (they said it had to be 25 days, which it had been, despite the 7-10 day quote when I ordered). Now they've completely ignored emails, and also remove any sort of negative reviews off of their site almost instantly.
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