From start to finish the whole experience was amazing, a more than lived up to my expectations & more , would thoroughly recommend this experience. Mine was at Lydden racetrack and all the drivers and... Ver más
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Consulta las opiniones de los clientes
Becky was absolutely amazing!! My issue was sorted out almost instantly! Super polite too. Thank you becky :)
Absolutely disgraceful, complete waste of money. I didn’t even stay to drive all the cars that had been booked. Hundreds of people waiting to drive the cars, no organisation at all. £8.00 for 2 drinki... Ver más
we had a lovely and unforgettable time with my son and his wife when the grandchildren were treated to a fantastic driving experience . all the staff were very good at what at times is a very fast m... Ver más
Información sobre la empresa
- Empresa de administración de eventos
- también en la categoría
- Proveedor de regalos corporativos
- Tienda de deportes de motor
- Tienda de regalos
Escrito por la empresa
Trackdays.co.uk offer a complete list of UK Car and Bike Track Days as well as Driving Experiences. Order a gift voucher for an experience or book directly onto a date. Trackdays.co.uk has the best customer service rating in the industry and was founded by an ex Racing Champion. For an unrivalled booking experience and excellent customer service. Look no further.
Información de contacto
Threshelfords Business Park, CO5 9SE, Colchester, Reino Unido
- 01376 809001
- info@trackdays.co.uk
- trackdays.co.uk
4,2
Muy bueno
3 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 13% de las opiniones negativas
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Friendly, professional and supportive
Friendly, professional and supportive.
Many thanks for your help with booking my track day experience.
27 de febrero de 2025
Respuesta de Trackdays Limited
Hi Nicholas, thanks for leaving us your positive feedback and for booking with Trackdays today - we're glad to hear you had good customer service from our team with getting this confirmed and booked in today!
Excellent customer service from Alison
Excellent customer service from Alison. Helped us rearrange a new experience and date when needed instead of usual “no” from elsewhere.
25 de febrero de 2025
Respuesta de Trackdays Limited
Hi Emma, thanks for leaving us your positive feedback and for booking a driving experience with Trackdays. We're glad to hear you've had good customer service from our team with getting this confirmed and booked in today.
Quick response to my enquiry on track…
Quick response to my enquiry on track day confirmation.
20 de febrero de 2025
Respuesta de Trackdays Limited
Hi Ray, thanks so much for your positive feedback and for booking with Trackdays - we're glad to hear you had customer service from our team with your enquiry today.
Track day at Perranporth
Huge choice of venues and cars - almost too much choice !!
Booking went smoothly followed by an excellent phone call from Beth who could not have been more helpful
20 de febrero de 2025
Respuesta de Trackdays Limited
Hi Robert, thanks so much for booking a driving experience at Perranporth with Trackdays today - we're glad to hear you had good customer service from our team getting this arranged over the phone. We hope you enjoy your experience when you attend it - don't forget to tag us in footage from your day when you go on our social media channels, we'd love to see how you got on! Just use the hashtag #getontrack.
Very professional and courteous
Very professional and courteous. Will definitely engage again.
20 de febrero de 2025
Respuesta de Trackdays Limited
Hi Joe, thanks so much for your positive feedback and for booking a driving experience with Trackdays - we're glad to hear you had good customer service from our team getting this confirmed and arranged today. Hope you enjoy your event when you attend it!
Birthday gift for my grandaughter....
Lovely lady who took my call. Very knowledgeable and patient with my hearing impairment. Probably the best customer service advisor I've dealt with in a very long time.
13 de febrero de 2025
Respuesta de Trackdays Limited
Hi Terence, thanks so much for choosing Trackdays to book a birthday gift for your daughter with and for your positive feedback. We're glad to hear you had good customer service from our team today with getting this confirmed and booked in - hope your daughter enjoys her surprise!
Helpful and easy to book
Helpful and easy to book
And prompt response to my call
Excellent
Thank you
12 de febrero de 2025
Respuesta de Trackdays Limited
Hi Debra, thanks for your positive feedback and for booking a driving experience with Trackdays. We're pleased to hear you had good customer service from our team today getting this confirmed and booked in over the phone!
Mis-information on their website…
Mis-information on their website advising that dogs are accepted at a venue despite that not being the case which meant we are not able to use the voucher how it was intended.
I cannot find how to reply so I have to edit original message to reply to business comment. If you look at the information page for the track you provided me a voucher for it clearly states that dogs are allowed as long as on a lead (links are allowed to be supplied on here but search the track information for carver-barracks and you will see it.
At this stage I would advise anybody to buy directly from the seller rather than a third party business such as yourselves.
8 de febrero de 2025
Opinión espontánea
Respuesta de Trackdays Limited
UPDATE: 11th February 2025, 10:10am
Good morning Steve,
Thank you for leaving us your review of your booking you made with TrackDays. We welcome all reviews from our customers, whether positive or not, as these help to improve our products and services.
Thank you also for your swift response to our Information Request email we sent you earlier this morning, it is much appreciated. We are sorry to hear that you were not entirely satisfied with the venue and specifically with regards to dogs being allowed on site.
However, the copy on our website for the experience you booked (ref: https://www.trackdays.co.uk/experience/junior-four-supercar-blast/5529/) quite clearly states under the 'General' section and the sub section 'Venue Rules' that 'No dogs are allowed on site'. We are sorry if you missed this information when making the booking.
Thank you again for your feedback.
Kind regards,
The Trackdays Team.
UPDATE: 11th February 2025, 16:20pm
Good afternoon Steve,
Thank you for your additional comments in response to our reply from earlier today.
Having consulted the Carver Barracks page that is on our website (https://www.trackdays.co.uk/driving-experience/carver-barracks/), whilst it is true that the content on this mentions about this being dog friendly, we should point out that this information does not necessarily apply to all of our suppliers who run driving experiences at this venue.
While every effort is made to ensure that the website and gift voucher descriptions accurately reflect the events for which the voucher may be redeemed, they do not form part of a contract. The website and gift voucher event duration information is only intended as a guide.
Whilst we will, on this occasion, update the content so it is more reflective, we would strongly advise that any doubts regarding queries of this nature should be taken up directly with our Customer Service team prior to making a booking, as they can liaise with the supplier of the specific experience you are looking to book to confirm this for you.
Thank you again for your feedback.
Kind regards,
The Trackdays Team.
Respuesta de Trackdays Limited
Hi Remo, thanks so much for booking a driving experience with Trackdays and for your positive review. We're glad to hear you had good customer service from our team with getting this confirmed and booked in today!
I spoke to Beth at customer service
I spoke to Beth at customer service , and she guided me through each process and explained everything clearly. She booked the dates we requested and was very informative. Great service and very happy
10 de febrero de 2025
Respuesta de Trackdays Limited
Hi Paul, thanks so much for your positive feedback on Trackdays and for booking a driving experience with us today. We're glad to hear you good customer service from our team today with getting this confirmed and arranged.
Bent over backwards to help me after my…
Bent over backwards to help me after my son bought me a voucher for my birthday but i couldn't go due to an operation, rang up and Allison extended the voucher and got me onto my favourite track Oulton Park, brilliant service 👏
7 de febrero de 2025
Respuesta de Trackdays Limited
Hi John, thanks so much for your positive feedback on Trackdays - we're glad to hear you had good help from our customer service team today with extending your voucher for the driving experience at Oulton Park your son booked for your birthday. We wish you a speedy recovery from your operation and hope you enjoy your event when you attend it!
Respuesta de Trackdays Limited
Hello Mrs Hall, thank you for booking with Trackdays today and for your positive feedback - we're glad to hear you had good and helpful customer service from our colleague on our team today.
Josh was very helpful and took his time…
Josh was very helpful and took his time with me allowing me time to take in information given.
5 de febrero de 2025
Respuesta de Trackdays Limited
Hi Maria, thanks for your positive feedback and for choosing Trackdays to book a driving experience with. We're glad to hear you had good customer service from our team getting this confirmed and booked in today and that everything was explained clearly to you. Hope you enjoy your event when you attend it!
Beth was so very helpful and patient…
Beth was so very helpful and patient whilst i made my booking
3 de febrero de 2025
Respuesta de Trackdays Limited
Hi there, thanks so much for choosing to book a driving experience with Trackdays today and for your positive 5 star review. We're delighted to hear you had good customer service from our team with getting this confirmed and booked in today.
Excellent Customer Service
Josh was really helpful, understanding and patient while explaining the booking process to me over the phone. Great customer service and I look forward to the experience I booked with Trackdays :)
30 de enero de 2025
Respuesta de Trackdays Limited
Hi Samina, thanks so much for your positive review of Trackdays and for choosing us to book a driving experience with today. We're pleased to hear you had good customer service from our team getting this booked in and confirmed over the phone!
Purchase of Drive experience for Birthday Gift
The customer service team were very helpful in completing my booking and provided a good overview of the flexibility for using the voucher
29 de enero de 2025
Respuesta de Trackdays Limited
Hi Bob, thank you so much for choosing Trackdays to book a birthday gift with and for your positive feedback - we're glad to hear you had good customer service from our team with getting this confirmed and booked in today!
I made a mistake with my order
I made a mistake with my order, and it was effortlessly changed, many thanks Beth for your help, it really is appreciated, super efficient service
27 de enero de 2025
Respuesta de Trackdays Limited
Hi Ali, thanks so much for booking a driving experience with Trackdays today and for your positive feedback. We're pleased to hear you had good customer service from our team with getting this confirmed and booked in!
A Good Experience - At about 3 pm last Friday afternoon
At about 3 pm last Friday afternoon, when making a booking for a Surrey Simulator Experience, I found I was unable to access the button to make payment. I phoned the Help Line and explained the problem to Becky. She was extremely helpful and took my booking and payment over the phone. Amazingly, on Saturday morning, I was delighted to receive the package in the post! Such very good service! Thank you, Becky, and very well done.
24 de enero de 2025
Respuesta de Trackdays Limited
Good morning Patricia, thank you so much for your positive feedback and for choosing to book a simulator experience with Trackdays. We're glad to hear you had good customer service from our Customer Service team with resolving the payment difficulties you were experiencing over the phone - hope you enjoy the experience when you attend it!
Respuesta de Trackdays Limited
Hi Gary, thanks so much for booking a driving experience with Trackdays and for your positive feedback - we're glad to hear you had good customer service with getting this booked in! Hope you enjoy your event when you attend it!
Due to circumstances outwith my control…
Due to circumstances outwith my control (flood), the vouchers i purchased for my granddaughter were put into storage with my furniture, and we missed the expiry date on voucher.
Having explained this to the company they very, very kindly re-issued vouchers for this year. The lady i spoke with, Alison, was so helpful and understanding of my plight. I cannot thank her and the company enough for doing this for me and my Granddaughter.
23 de enero de 2025
Respuesta de Trackdays Limited
Hello Gordon, thanks so much for your positive review of Trackdays. We're glad to hear you had such good customer service from our team with getting new vouchers reissued for your granddaughter to enjoy the driving experience you previously booked. We hope she enjoys the event when she finally attends it, we'd love to see how she got on - don't forget to tag us in any footage from the day on our social channels using the hashtag #getontrack!
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